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Rooms are big and clean. The coffee at the lobby is great. Easy to get to town via the metro just a short 2 min walk.

Room was nice

The staff were extremely helpful. Hotel spotless and well maintained

The entire experience at The Toren was exceptional. The hotel was cozy, comfortable and located in a great area close to restaurants, museums, shopping and the central train station. Breakfast food selections tasty and filling. All interactions with the hotel team members were pleasant and helpful.

I was a solo traveler for a two week trip to Europe, and I'd say location was great, close to Vondelpark and I never felt unsafe being a solo female traveler in a new country. I originally booked for 3 nights, but stayed 2. It was too expensive for the lodging experience. I felt like I was catfished by the hotel photos, because upon arrival it looked nothing like it. It gave me hostel vibes. The building is in bad condition and old, it definitely needs a renovation. The bed and pillows were comfortable, the window view was beautiful, but the shower/bathroom were hideous, with an old shower curtain, and poor water pressure on shower. This should've cost me 1/3 of what I paid. So be it, I was already there and worked with what I had. There were was one English channel on TV, and no AC. I imagine it would be very hot and difficult to sleep in the summer time. My stay was the first week of October and it was still very warm in Amsterdam, I didn't leave the window open because of bugs, but I did use the fan which was helpful. One major issue I had was on my last day, I noticed a tiny speck of a bug crawling up the curtain by the window, I grabbed it and killed it. Took a photo, and it looked like a bed bug. I immediately informed the front desk, the gentleman came up and dismissed my concern. So I left to another, cleaner hotel around the corner. I reached out days later requesting somewhat of a refund with no luck. I would never stay here again.