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Excellent hotel with exceptional staff.

Great hotel for location, at the Intermodal bus station. Rooms fabulous, but lack of conditioner and hand/body lotion. Check-in elaborate and took the longest time out of all the hotels we stayed in .

The room was fine in a convenient location. Only thing was there seemed to be an issue with the electrical when I put the card in for the lights it flickered and I couldn’t charge my phone or anything as it cut off the lights. It’s not my phone as I have travelled all over Spain and Mexico. When I told the hotel staff they didn’t seem interested.

I loved this unique boutique hotel. My room was technically quite small, but designed in an interesting and fun way. There was a longish corridor upon entering lined with things like a safe, some storage area, the refrigerator etc, and a small desk. The short corridor ended in a larger area taken up almost entirely by the bed, which itself had some extra drawers, counters, and niches to help with storage and organization. To the side a small bathroom, but one with a large shower with excellent water pressure. The dark decor was very attractive. The room had a small balcony. While not large, I was totally comfortable, and I really enjoyed all my time in the room. Breakfast is served in the library and bar-like lobby in two shifts features a cold buffet and hot items from a menu. The hotel is on a pedestrian street in an old characterful building in the old city, very close to one of the most significant churches and the river, a very pleasant 30 minute or so stroll to the Guggenheim. I highly recommend this delightful , one of a kind hotel.

Best hotel in Bilbao!