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Elmali Vacation Packages

Everything was great! My mom loved it!

We stayed at Isnova for one night after a late night arrival at Antalya Airport. We chose the hotel due to its proximity to the airport. The good: - Rooms were clean and well laid out. We were given slippers and water bottles in the room. - Beds were comfortable and room relatively quiet. We were able to have a good night rest - Breakfast was decent and had a good spread of items. - Reception was polite and we were given the room promised. It was all as expected. The not so good: - Communication prior to our arrival was not good. We could not get any helpful info from hotel on half board and dinner options, including times dinner is served. We also needed some advice on where to get milk for baby as it was our first time in town. We didn't manage to get any response - The hotel sent a message on hotels.com offering airport transfer for EUR 10. I contacted them to book transfers and they then said EUR 15 and gave me contact number of driver to deal with directly. I contacted driver and he said EUR 18. Very conflicting info. When I then told driver travelling time, he said he's not available. We ended up taking the yellow taxis outside the airport which was super easy and quick. It cost EUR 15. Overall, I would stay again for a one night trip if travelling late/early.

Got a swim up room, paid $ 825 to Hotel for the upgrade, at the end pool was not heated, we couldn’t use it , it was freezing water. Food by the pool very bad, front desk doesn’t inform you of amenities you discover on your own. Nice property , poorly staffed. HR manager should be fired, the Jerk need to make his employees smile, and welcoming customers. Turkey 👎 on customer service

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Overall a good experience. For the price and name being an all inclusive 'resort', food and drink options can be improved. Room was nice cozy and well maintained. Staff was super attentive and accommodating to requests.