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Escarrilla Vacation Packages

We booked this hostel more than a month ago and arrived around 8 PM after a one-hour drive from San Sebastián. The parking lot was closed, and when my husband walked to the door, he found it locked. He knocked, but no one answered. Suddenly, a guest from a nearby window informed us that the owner had gone out and that he was alone there (with no other guests). The guest suggested we call the numbers posted on the door. We called, but nobody answered. I immediately canceled our reservation through Hotels.com, and they informed me that a refund would be processed. We had to search for another place to stay at that late hour, which obviously meant we had to pay twice for accommodation. I think this kind of option shouldn’t be offered at all So choose another option

A hidden gem. Friendly staff and very clean rooms.

Very satisfied good kitchen and nice rooms,and a wonderful view, plenty of restaurants within walking distance, would recommend

If you want quiet, this is it! You may have to ask for directions as our GPS gave up in the end, telling us to walk. Once pointed in the right direction, it was all good.

Hôtel propre, mais accueil glacial, aucun sourire, on ne prend pas la peine de répondre à nos questions, on a le sentiment d ennuyer la réceptionniste quand on arrive. Nous avons eu le droit a une coupure d eau, impossible de prendre notre douche le matin avant de partir, l'eau ne coulait pas des robinets, ni de la douche, par contre la chasse d eau fonctionnait. Les prix du restaurant sont excessifs pour ce qui est proposé et tous les autres restaurants ferme très tôt, donc ils ont le monopole. Autant dire que lorsque l on est étranger (notamment francais, en vacances la bas), on est regarder comme si on etait un extra-terrestre, c est très vexant. Je déconseille vivement ce lieu.

Desde el principio la comunicación con el personal ha sido hostil. Hicieron caso omiso de mis peticiones. En una localidad donde no hay servicios, tienen inhabilitado el microondas. No se puede calentar ni un vaso de agua para hacer una infusión. El bar restaurante cerrrado todos los días. Ausencia de personal. Ten envían un código de acceso y se quedan tan anchos.Dicen "vistas a la montaña", lo que no dicen es que además a los contenedores de basuta y a los tubos de refrigeración. Nada de habitaciones insonorizadas, se oye el ruido del Spa y el llanto de los niños. NO VOLVERÉ NI LO RECOMENDARÉ