8/10 Good
Monica
Aug 28, 2024
Liked: Cleanliness
The room was great but checkin was not. I called ahead to say we were going out for the evening before checkin. The desk clerk was helpful and left a note to alert the next shift. We arrived after the bars closed. When we got there, they had no record of my reservation despite me calling and the note visible on the desk. The overnight desk clerk had to call the manager atleast 9 times and 45 minutes later the manager finally said “just give them a room we will figure it out tomorrow “. Despite all, I would stay again but lesson learned and I’ll check in before going out next time.
Monica
Stayed 1 night in Aug 2024