Hilton Garden Inn Florence

2.5 star property

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Photo gallery for Hilton Garden Inn Florence

Exterior
Exterior
Ballroom
Reception
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Laundry
  • Pet friendly

Explore the area

Map
2671 Hospitality Boulevard, Florence, SC, 29501
  • Florence Civic Center
    ‪6 min walk‬
  • Magnolia Mall
    ‪7 min walk‬
  • Mcleod Regional Medical Center
    ‪8 min drive‬
  • Florence, SC (FLO-Florence Regional)
    ‪13 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Bedroom, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hilton Garden Inn Florence

Florence hotel with garden
Timezone: America/New_York

Welcome to the Hilton Garden Inn Florence, a full-service hotel in Florence South Carolina. We offer friendly service and a magnificent location with easy access to I-95 and I-20 and Florence's best attractions. Florence Civic Center, Florence Museum of Art, Science and History, Darlington Raceway, Clemson Outdoor Educational Trail, Pearl Fryar's Topiary Garden, Various restaurants and shopping venues. Hotel Features: Complimentary WiFi in all guest rooms and all public areas, Indoor pool and whirlpool, Fully-equipped fitness center, The Garden Grille & Bar for breakfast and dinner, Pavilion Pantry, serving snacks, personal items, and smiles, In-room dining, Complimentary self-parking, Complimentary 24-hour business center including computer stations, printers, fax machine, copier and all office supplies. Our lavish guest rooms include all the comforts that equal to home and amenities for business and leisure travelers. Hotel Room Amenities: Iron and ironing board, hairdryer, In-room Hospitality Center in all rooms with microwave, refrigerator, coffee maker, complimentary coffee and tea, Phone lines with voicemail and data port, large work desk, and Herman Miller ergonomic chairs in each room and video and games. Let us take away the stress of planning your next meeting. 1421 square feet Grand Ballroom and your choice of other conference and meeting and banquet space, Skilled, Certified Sales Coordinators who look forward to easily helping you plan your next event, A Professional Food and Beverage team who are dedicated to offer culinary pleasures, eye catching banquet rooms, and brilliant service, Special Meeting Packages to enhance your convention experience, Functions perfect for our location include: Meetings and Conferences, Wedding Receptions and Banquets, Social gatherings, Luncheons, Retreats, Rehearsal Dinners, Family Reunions. Hilton HHonors members can earn both points and miles for every qualifying stay through the award-winning Hilton HHonors Program. Come experience a taste of South Carolina hospitality at the Hilton Garden Inn Florence hotel!

Hilton Garden Inn Florence features a fitness center, a garden, and laundry facilities. This family-friendly hotel also offers dry cleaning/laundry services, express check-in, and express check-out.
Room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: High-speed internet

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Basketball
  • Billiards/pool table
  • Bowling alley
  • Games
  • Gym
  • Tennis
  • Water skiing

Family friendly

  • Babysitting
  • Bowling alley
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom

Room amenities

Bedroom

  • Bedsheets provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Room service

More

  • Desk
  • Office
  • Printer

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Florence Hotel
Florence Hilton Garden Inn
Hilton Florence
Hilton Garden Inn Florence Novoli Hotel Florence
Hilton Florence Florence
Hilton Garden Inn Florence Hotel
Hilton Garden Inn Florence Florence
Hilton Garden Inn Florence Hotel Florence

Hilton Garden Inn Florence Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 122 out of 214 reviews
Rating 8 - Good. 42 out of 214 reviews
Rating 6 - Okay. 27 out of 214 reviews
Rating 4 - Poor. 9 out of 214 reviews
Rating 2 - Terrible. 14 out of 214 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will definitely stay here again

We frequently travel back and forth from New England to Florida and Florence is where we often end up stopping. We have stayed many different places there but this was the best for us. The service was incredible. The room had everything you could want and the bathroom had a night light. The hotel has charging stations and we have a plugin. So this gave us 40 miles without using gas.
Stayed 1 night in Apr 2025

4/10 Poor

mike

Liked: Staff & service
Order through a third-party like Expedia sit in the lobby like a homeless person till 4 o’clock when 70 percent empty. 3 o’clock check in time! Was told they would have a room but I went through 3rd party so I had to wait for just that room and said they wouldn’t recommend using 3rd party so you could be treated just like everyone that checked in while we sat like street people till ours was ready 😡 Then didn’t even get the room choice I chose DISCUSTING!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Deborah K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great quick overnight hotel

It was perfect for a quick overnight where we could get dinner and drinks on the premises. For a hotel restaurant it offered a good variety of food. Full Service was at your table and prompt. The staff friendly and helpful. Just an overall good experience.
Stayed 1 night in Apr 2025

6/10 Okay

Lavonne

Stayed 2 nights in Mar 2025

8/10 Good

Heather

Liked: Cleanliness, property conditions & facilities, room comfort

Good place to stop overnight

Stopped for the night after a long day on the road. Check in was efficient but not overly friendly - obviously very busy. Room was typical hotel king room and bed was super comfortable. Shower had phenomenal pressure with plenty of hot water but the shower shampoo did not have a working pump. The neighbors alarm went off at 6:00 am (we were already awake) and continued for a time so we turned on our TV to drown out the sound. We were back on the road very early the next morning. Overall, a good place to stop close to the interstate with lots of gas and food options nearby.
Stayed 1 night in Mar 2025

6/10 Okay

Muriel

Liked: Cleanliness
Disliked: Amenities
For the price no breakfast included. Asked for receipt and received no figures on statement. Not updated
Stayed 1 night in Mar 2025

6/10 Okay

Joann

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room had a strong urine smell as soon as i opened the door. Once i turned on the light there was a Ozone machine in the middle of the floor. The person at the front desk ask me who put it there? Lmao!
Stayed 2 nights in Mar 2025

10/10 Excellent

Felecia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

James

Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk person was friendly and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

JoAnne

Traveled with partner
Liked: Staff & service
Outside of the property was neat and well cared for. There was plenty of parking on the premises. The inside of the property was dated and some of the areas needed repair like the ceiling in the dining area. Staff was helpful and pleasant. The room was clean but again, it needed updating. For the price $169.00/night, this was a good night’s stay. The area had plenty of restaurants and shopping.
Stayed 1 night in Mar 2025

2/10 Terrible

Dan

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude staff, some items did not work in the room & they gave us a fifth floor room we were traveling with our dog
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Stayed 1 night in Feb 2025

6/10 Okay

Joseph

Traveled with family
Liked: Cleanliness, staff & service
The hotel is fine, but the restaurant is limited, situated in the busy lobby, often closed. Staff was helpful recommending alternative dining. HVAC is an old and not silent, but working as fine as it could.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff make the difference here. Everyone works to ensure the comfort of guests.
Stayed 1 night in Mar 2025

10/10 Excellent

Marcus

Stayed 1 night in Feb 2025

6/10 Okay

Kathy

Disliked: Staff & service
This property was ok but I did not feel it was up to Hilton expectations. The bathroom was dirty. Pretty beat up as well. Also, when I got into bed there was blood (fresh) on the comforter. I signed up and paid for breakfast but there was nothing in the buffet. Eggs were dried to the pan and no meat. The potatoes were all I got out of the buffet. My waitress was wonderful though and tried hard to take care of me. When I asked the manager if there was more food she shrugged her shoulders and walked away. Not at all what one would expect for a Hilton property.
Stayed 1 night in Feb 2025

10/10 Excellent

Benoit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Tyler, Naples

Business traveler, Traveled with pets
Liked: Property conditions & facilities
The lobby was clean and the room were clean and smell amazing.there is so many restaurants near by and the hotel has a bar and a market. It has breakfast
Stayed 1 night in Feb 2025

2/10 Terrible

Lashena

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
Roaches really bad
Stayed 2 nights in Jan 2025

6/10 Okay

Elaine

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traveling comfortably

Very comfortable and clean room. Great location,
Stayed 1 night in Feb 2025