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Conrad Fort Lauderdale Beach

5.0 star property

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Sports facility
Duplex, 1 Bedroom, Poolside | 1 bedroom, premium bedding, minibar, in-room safe
Suite, 1 Bedroom, Oceanfront (Residence) | View from room
Duplex, 1 Bedroom, Poolside | View from room
1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Kitchen
  • Parking available

Explore the area

Map
551 N Fort Lauderdale Beach Blvd, Fort Lauderdale, FL, 33304
  • Fort Lauderdale Beach
    ‪2 min walk‬
  • Las Olas Beach
    ‪17 min walk‬
  • Las Olas Boulevard
    ‪5 min drive‬
  • Fort Lauderdale, FL (FLL-Fort Lauderdale - Hollywood Intl.)
    ‪14 min drive‬

Room options

Penthouse, 2 Bedrooms, Oceanfront

  • 1600 sq ft
  • Sleeps 4
  • 2 King Beds

Room, 3 Bedrooms

  • 1700 sq ft
  • Sleeps 6
  • 3 King Beds

View all photos for Room, 4 Bedrooms, Oceanfront

Room, 4 Bedrooms, Oceanfront | View from room

Room, 4 Bedrooms, Oceanfront

  • 2000 sq ft
  • Sleeps 8
  • 4 King Beds

View all photos for Suite, 3 Bedrooms, Accessible, Ocean View (Residence, Intracoastal View, Hearing)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 3 Bedrooms, Accessible, Ocean View (Residence, Intracoastal View, Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 2002 sq ft
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Bathtub (Intracoastal)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Accessible, Bathtub (Intracoastal)

10.0 out of 10
Exceptional
(1 review)
  • 880 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Accessible, Oceanfront (Residence, Hearing)

50-inch flat-screen TV with cable channels, TV, pay movies

Suite, 2 Bedrooms, Accessible, Oceanfront (Residence, Hearing)

  • 1494 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Poolside, Acc w/Tub

View from room

Junior Suite, 1 King Bed, Poolside, Acc w/Tub

10.0 out of 10
Exceptional
(1 review)
  • 720 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Oceanfront (Roll-In Shower)

50-inch flat-screen TV with cable channels, TV, pay movies

Suite, 1 Bedroom, Accessible, Oceanfront (Roll-In Shower)

  • 880 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 3 Bedrooms, Accessible, Ocean View (Residence, Intracoastal View, Hearing)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 3 Bedrooms, Accessible, Ocean View (Residence, Intracoastal View, Hearing)

  • 1700 sq ft
  • Ocean view
  • Sleeps 8
  • 4 Double Beds

Room, Multiple Beds, Non Smoking (Inspirato Residence)

  • 650 sq ft
  • Sleeps 6
  • 2 King Beds

Suite, 3 Bedrooms, Ocean View

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds OR 2 King Beds and 1 Queen Bed

View all photos for Studio, 2 Queen Beds, Non Smoking (Intracoastal)

1 bedroom, premium bedding, minibar, in-room safe

Studio, 2 Queen Beds, Non Smoking (Intracoastal)

9.4 out of 10
Exceptional
(10 reviews)
  • 527 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Oceanfront

Studio, 2 Queen Beds, Oceanfront | 1 bedroom, premium bedding, minibar, in-room safe

Studio, 2 Queen Beds, Oceanfront

9.6 out of 10
Exceptional
(15 reviews)
  • 549 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Poolside

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Poolside

10.0 out of 10
Exceptional
(1 review)
  • 790 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Accessible, Partial Ocean View (Hearing)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, Accessible, Partial Ocean View (Hearing)

  • 790 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Limited View)

Suite, 1 Bedroom (Limited View) | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom (Limited View)

10.0 out of 10
Exceptional
(2 reviews)
  • 790 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Partial Ocean View (Hearing)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Partial Ocean View (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 785 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Accessible, Partial Ocean View (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, Accessible, Partial Ocean View (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 790 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Accessible, Ocean View (Residence, Intracoastal View)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Bedrooms, Accessible, Ocean View (Residence, Intracoastal View)

  • 1494 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Residence)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Oceanfront (Residence)

  • 1210 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, Partial Ocean View

10.0 out of 10
Exceptional
(46 reviews)
  • 790 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Intra/Ocean Residence)

View from room

Suite, 2 Bedrooms (Intra/Ocean Residence)

10.0 out of 10
Exceptional
(1 review)
  • 1496 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Oceanfront (Residence)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Bedrooms, Oceanfront (Residence)

10.0 out of 10
Exceptional
(3 reviews)
  • 1496 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 3 Bedrooms, Ocean View (Residence, Intracoastal View)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 3 Bedrooms, Ocean View (Residence, Intracoastal View)

  • 2002 sq ft
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds OR 2 King Beds and 1 Queen Bed

View all photos for Suite, 1 Bedroom, Oceanfront

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Oceanfront

9.4 out of 10
Exceptional
(8 reviews)
  • 880 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Duplex, 1 Bedroom, Poolside

Duplex, 1 Bedroom, Poolside | Living area | 50-inch flat-screen TV with cable channels, TV, pay movies

Duplex, 1 Bedroom, Poolside

  • 1459 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Partial Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Partial Ocean View

9.6 out of 10
Exceptional
(5 reviews)
  • 790 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Accessible, Partial Ocean View (Mobility & Hearing, Tub)

View from room

Junior Suite, Accessible, Partial Ocean View (Mobility & Hearing, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 790 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Intracoastal View)

50-inch flat-screen TV with cable channels, TV, pay movies

Suite, 1 Bedroom (Intracoastal View)

9.6 out of 10
Exceptional
(8 reviews)
  • 880 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Poolside

View from room

Suite, 1 Bedroom, Poolside

9.6 out of 10
Exceptional
(4 reviews)
  • 1580 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Ocean View (Residence, Intracoastal View)

View from room

Suite, 1 Bedroom, Ocean View (Residence, Intracoastal View)

8.4 out of 10
Very good
(8 reviews)
  • 914 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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  • Pool
  • Spa
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1852)
$530 nightly
The price is $530 total
includes taxes & fees
Beach House Fort Lauderdale, A Hilton Resort

About this property

Conrad Fort Lauderdale Beach

5-star resort in East Fort Lauderdale
Catch some rays at the beach or spend the day relaxing at Conrad Fort Lauderdale Beach's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.
Conrad Fort Lauderdale Beach offers 290 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Accommodations at this 5-star resort have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

50-inch flat-screen televisions come with premium cable channels and pay movies. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the resort include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Conrad Fort Lauderdale Beach features an outdoor pool and a 24-hour fitness center. Dining is available at one of the resort's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center. Event facilities measuring 10000 square feet (929 square meters) include conference space. This luxury resort also offers a rooftop terrace, a library, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.

Conrad Fort Lauderdale Beach is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Takato - This beachfront restaurant specializes in Japanese cuisine. Happy hour is offered.
Vitolo - This family restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Spinnaker Pool Bar - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
Cornucopia - This café serves breakfast, lunch, and light fare. Open daily.
Spinnaker After Dark - Overlooking the ocean, this rooftop bar serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open select days.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 60 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 24 to 35 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Cornucopia
  • Spinnaker After Dark
  • Spinnaker Pool Bar
  • Takato
  • Vitolo

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Children's club
  • Fitness classes
  • Full-service spa
  • Golf
  • Library
  • Outdoor pool
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's club (surcharge)
  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Magnifying mirror
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 24 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Kitchen
  • Microwave
  • Minibar
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 45.20 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Fitness/yoga classes
  • In-room bottled water
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24.00 to 35.00 per person
  • Valet parking fee: USD 60 per day
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Conrad Fort Lauderdale Beach Hotel
Conrad Fort Lauderdale
Conrad Fort Lauderdale Beach Resort
Conrad Fort Lauderdale Beach Fort Lauderdale
Conrad Fort Lauderdale Beach Resort Fort Lauderdale

Conrad Fort Lauderdale Beach Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 760 out of 1001 reviews
Rating 8 - Good. 133 out of 1001 reviews
Rating 6 - Okay. 56 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jessica

Stayed 1 night in Feb 2025

8/10 Good

Ronald, Reidsville

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Beautiful hotel. We got unlucky and the cleaning service forgot to wash the bathtub prior to our stay. It had many dark hairs all over it and was unusable our first night as we got in late from the airport. We wanted to use it. The next day we called the front desk at 9am and went to the beach. When we came back at noon it still wasn't clean and we had to call again. Finally when we came in at 3 again it had been cleaned but a long and obvious hair was still there. I gave up and cleaned it myself with a tissue. I would expect more from a hotel that calls itself 4 star. Aside from that the suite was really an amazing room, the hotel very nice and a great beach. The balcony is rediculously small though...and no chairs, however the room is large and roomy. We dined in both onsite restaurants and they are both very good. Parking at $55/night is highway robbery. I can afford it but I don't care. Not cool Conrad
Stayed 3 nights in Mar 2025

10/10 Excellent

Patricia, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service good
Stayed 2 nights in Mar 2025

10/10 Excellent

Russell, Orlando

Stayed 5 nights in Mar 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay especially on the pool level. It’s just getting a little dated and could use a little more upkeep. It still very nice and the service is excellent.
Stayed 4 nights in Mar 2025

10/10 Excellent

Sajid, elkridge

Stayed 2 nights in Mar 2025

10/10 Excellent

Kneia

Stayed 1 night in Dec 2024

8/10 Good

Nicole

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Nice

Staff was nice. But slow. Ordered extra champagne flutes to my suite and took over an hour. Had to call multiple times. 6th floor by spa is incredibly loud with doors slamming all morning and day. Also any pool view room your “balcony” opens up to the pool floor so you’ll be staring at people all day and are directly behind their lounge chairs. Pillows suck. Left my own personal pillow there called multiple times and no one picked up but they also have my phone number and should have called me to tell me I left something
Stayed 3 nights in Mar 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Mar 2025

2/10 Terrible

David

Stayed 1 night in Feb 2025

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, right on the beach, but far enough away from the Spring Break crowd. Room was very spacious and the service was top notch. Amenities were also great!
Stayed 4 nights in Feb 2025

10/10 Excellent

Frank

Stayed 3 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Chauna

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Feb 2025

10/10 Excellent

Beau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Feb 2025

10/10 Excellent

Sajid, elkridge

Stayed 3 nights in Jan 2025

10/10 Excellent

James Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 4 nights in Jan 2025

4/10 Poor

Wilf

Stayed 2 nights in Jan 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacay

Great property. Great location. Amazing service and restaurants were great as well!
Stayed 3 nights in Jan 2025

10/10 Excellent

Medjine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jan 2025

2/10 Terrible

Andrew

Liked: Room comfort
Disliked: Staff & service

Poor service

I had high expectations for the Conrad Fort Lauderdale, but my experience revealed a troubling lack of integrity and service that should give anyone considering a stay here serious pause. First, while this hotel markets itself as a premium property, the state of disrepair throughout is hard to ignore. Broken Pelotons in the gym, non-functioning handicap buttons on pool doors, peeling wallpaper near elevators, cracked walkways with standing puddles, and soap dispensers hanging off the walls are just a few examples of the glaring neglect. For a luxury hotel, this is unacceptable. These issues, while minor individually, collectively paint a picture of a property that isn’t being properly maintained. This alone would have dropped my rating from five stars to four. But the real reason for this review is the appalling way the staff handled our request to extend our stay by a single night due to a flight issue. I went to the front desk and was assured—after the staff member consulted with her manager—that our extension was confirmed. “Same room, same rate, you’re all set,” I was told. We went to dinner relieved, only to receive a late-night call stating the exact opposite. Suddenly, the hotel was “at 100% capacity,” and we were told we couldn’t stay after all. To make matters worse, their email apology—while polite—offered no solutions and no meaningful assistance. While they claimed to be fully booked, a quick search online revealed rooms available for booking at the same hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jarrett

Stayed 5 nights in Dec 2024

2/10 Terrible

JIA, brooklyn

Stayed 3 nights in Dec 2024