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Diplomat Beach Resort Hollywood, Curio Collection by Hilton

4.5 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Diplomat Beach Resort Hollywood, Curio Collection by Hilton

View from room
Premium bedding, pillowtop beds, in-room safe, iron/ironing board
2 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)
Presidential Room, 1 King Bed (Intracoastal View) | Living area | 55-inch flat-screen TV with cable channels, TV, toys
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar

Explore the area

Map
3555 S Ocean Dr, Hollywood, FL, 33019
  • Hollywood Beach
    ‪6 min walk‬
  • Hallandale Beach
    ‪9 min walk‬
  • Diplomat Country Club Golf Course
    ‪3 min drive‬
  • Fort Lauderdale, FL (FLL-Fort Lauderdale - Hollywood Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Suite, 2 Bedrooms

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for 2 Double Beds, Intracoastal View, Balcony, High Floor

View from room

2 Double Beds, Intracoastal View, Balcony, High Floor

  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Beds, Ocean Front View, High Floor

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

2 Double Beds, Ocean Front View, High Floor

  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed, Partial Ocean View, High Floor

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

1 King Bed, Partial Ocean View, High Floor

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Beds, Ocean Front View, Balcony, High Floor

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

2 Double Beds, Ocean Front View, Balcony, High Floor

  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed, Corner Room, Intracoastal View, Terrace Balcony, High Floor

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

1 King Bed, Corner Room, Intracoastal View, Terrace Balcony, High Floor

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Partial Ocean View, Balcony, High Floor

View from room

1 King Bed, Partial Ocean View, Balcony, High Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

View from room

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • 381 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Balcony (Intracoastal View, Mobility & Hearing)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible, Balcony (Intracoastal View, Mobility & Hearing)

  • 409 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

View from room

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 407 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Superior Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 407 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Oceanfront

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 2 Double Beds, Oceanfront

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Balcony (Intracoastal View)

View from room

Room, 2 Double Beds, Balcony (Intracoastal View)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Balcony, Partial Ocean View

View from room

Room, 2 Double Beds, Balcony, Partial Ocean View

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Balcony, Oceanfront

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 2 Double Beds, Balcony, Oceanfront

  • 381 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Partial Ocean View

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 2 Double Beds, Partial Ocean View

  • 377 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Accessible, Mobility/Hearing/Bathtub)

Separate tub and shower, designer toiletries, hair dryer, bathrobes

Room, 2 Double Beds, Accessible, Bathtub (Accessible, Mobility/Hearing/Bathtub)

  • 407 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 2 Double Beds, Accessible (Roll-In Shower)

  • 381 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed, Corner Room, Intracoastal View, Terrace Balcony

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

1 King Bed, Corner Room, Intracoastal View, Terrace Balcony

  • 407 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Partial Ocean View

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed, Balcony, Partial Ocean View

  • 409 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Oceanfront

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed, Balcony, Oceanfront

  • 407 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Diplomat Suite, Intracoastal View)

Suite, 1 King Bed (Diplomat Suite, Intracoastal View) | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Suite, 1 King Bed (Diplomat Suite, Intracoastal View)

  • 632 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Balcony, Oceanfront

Penthouse, 1 King Bed, Balcony, Oceanfront | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Penthouse, 1 King Bed, Balcony, Oceanfront

  • 712 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner (Corner Suite)

Suite, 1 King Bed, Corner (Corner Suite) | Living area | 55-inch flat-screen TV with cable channels, TV, toys

Suite, 1 King Bed, Corner (Corner Suite)

  • 712 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed (Intracoastal View)

Presidential Room, 1 King Bed (Intracoastal View) | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Presidential Room, 1 King Bed (Intracoastal View)

  • 1500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Double Beds, Partial Ocean View, High Floor

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

2 Double Beds, Partial Ocean View, High Floor

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Intracoastal View)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed (Intracoastal View)

  • 409 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed, Partial Ocean View

  • 409 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Intracoastal View, High Floor

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

1 King Bed, Intracoastal View, High Floor

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Ocean Front View, Balcony, High Floor

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

1 King Bed, Ocean Front View, Balcony, High Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Intracoastal View)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed (Intracoastal View)

  • Sleeps 2
  • 1 King Bed

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About this property

Diplomat Beach Resort Hollywood, Curio Collection by Hilton

4.5-star Hollywood resort, connected to the convention center in Hollywood Beach
Catch some rays at the beach or spend the day relaxing at Diplomat Beach Resort Hollywood, Curio Collection by Hilton's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants.
Diplomat Beach Resort Hollywood, Curio Collection by Hilton offers 1000 accommodations with laptop-compatible safes and bathrobes. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include separate bathtubs and showers, designer toiletries, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 outdoor swimming pools and 2 spa tubs are on site. Other recreational amenities include a sauna, a 24-hour fitness center, and complimentary bicycles.

Guests under 18 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Diplomat Beach Resort Spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Diplomat Beach Resort Hollywood, Curio Collection by Hilton you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 6 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a beach bar, a poolside bar, and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. This luxury resort also offers a 24-hour fitness center, a steam room, and a garden. Onsite parking is available (surcharge), along with a car charging station.

Diplomat Beach Resort Hollywood, Curio Collection by Hilton is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Point Royal - Overlooking the pool, this restaurant serves breakfast only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Playa Beach Bar & Grill - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Diplomat Prime - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Counter Point - This café overlooks the pool and garden. Open daily.
The Hotel Bar - This lobby lounge is located by the pool. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered self parking on site (USD 50 per night; includes in/out privileges)
  • Secured, covered valet parking on site (USD 61 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 8 to 35 for adults and USD 8 to 25 for children
  • 2 coffee shops/cafes
  • 6 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Counter Point
  • Diplomat Prime
  • Playa Beach Bar & Grill
  • Point Royal
  • The Hotel Bar

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 2 spa tubs
  • 24-hour gym
  • Beach volleyball
  • Boat and paddles
  • Children's club
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Golf
  • Golf carts
  • Kayaking
  • Motor boating
  • Paddleboard
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Water sports equipment
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Baby toys
  • Children's club (surcharge)
  • Children's games
  • Children's toys
  • Free crib
  • Grocery/convenience store
  • Highchair
  • In-room refrigerator
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 46 meeting rooms
  • Business center
  • Computer station
  • Conference center (209,000 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • On the bay
  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Sign language-capable staff
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 36 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Champagne service
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 50.85 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room safe
  • Nearby fitness center access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 35 for adults, and USD 8 to 25 for children
  • Fee for in-room wireless internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per 24-hour period (rates may vary)
  • Covered self parking fee: USD 50 per night (in/out privileges)
  • Covered valet parking fee: USD 61 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility or spa tub
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Diplomat Resort
Diplomat Westin
Westin Diplomat
Westin Diplomat Hollywood
Diplomat Resort Spa Hollywood Curio Collection by Hilton
Westin Diplomat Resort Hollywood
Diplomat Beach Resort Hollywood Curio Collection Hilton
Diplomat Beach Resort Curio Collection Hilton
Diplomat Beach Hollywood Curio Collection Hilton
Diplomat Curio Collection Hilton
The Westin Diplomat Resort & Spa
Diplomat Beach Curio Collection Hilton
Diplomat Beach Resort Hollywood Curio Collection by Hilton
Diplomat Beach Resort Hollywood Curio Collection by Hilton

Diplomat Beach Resort Hollywood, Curio Collection by Hilton Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1424 out of 2563 reviews" "
Rating 8 - Good. 450 out of 2563 reviews" "
Rating 6 - Okay. 275 out of 2563 reviews" "
Rating 4 - Poor. 176 out of 2563 reviews" "
Rating 2 - Terrible. 238 out of 2563 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Liked: Staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Siobhan

Stayed 1 night in Oct 2024

10/10 Excellent

Elena

Stayed 1 night in Sep 2024

8/10 Good

Celeste

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice and aesthetically pleasing, the rooms were clean and comfortable, the fitness room was really nice as well as the pool and hot tub area. I loved the beach access and access to the bar and other restaurants on the property.
Stayed 2 nights in Oct 2024

4/10 Poor

Abdias

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
They should said they are in construction before we do a booking
Stayed 3 nights in Oct 2024

10/10 Excellent

Lazaro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service same access to pools and beach.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lokeshwar

Stayed 2 nights in Sep 2024

10/10 Excellent

Dennis, Naples

Stayed 1 night in Oct 2024

8/10 Good

Leann

Liked: Cleanliness, staff & service, property conditions & facilities
They had everything we needed
Stayed 2 nights in Oct 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was overall very excellent. We want to return soon.
Stayed 6 nights in Oct 2024

6/10 Okay

Andres F

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No bottle of water on my room, poor Valet services. Bell services and Front desk staff was good
Stayed 1 night in Oct 2024

6/10 Okay

Clarence, Brooklyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has a great gym, really expensive for things that shouldn't cost much, like a bottle of water in the room was crazy.
Stayed 4 nights in Oct 2024

10/10 Excellent

robert, Riviera Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and relaxing.
Stayed 2 nights in Oct 2024

10/10 Excellent

Curran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Russell

Stayed 1 night in Sep 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
It felt very calm and welcoming
Stayed 3 nights in Oct 2024

10/10 Excellent

Marcy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!!
Stayed 5 nights in Sep 2024

8/10 Good

Staria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Juan

Stayed 1 night in Sep 2024

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing. No surprises at check in.
Stayed 2 nights in Oct 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lot options to fun
Staff awesome A lot options to fun Under remodeling... Pool infinite
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
First of all we booked the resort to celebrate my daughter’s birthday. We called the facility to make sure everything was working and running smoothly. They told me everything was perfect. But when we arrived, the resort was under construction very noise and dirty and disorganized. One of the pool was closed and no lobby area available to stay. When I tried to speak with a supervisor , she said I am the supervisor, are you going to take your room or not? I am very dissatisfied, I have been at the property many times before. I think you as a vendor should advise the costumer when something like that is happening . Nobody give me an apology.
Stayed 1 night in Oct 2024

2/10 Terrible

Guillermo, Miami

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ashley was disrespectful and has a bad attitude.
Stayed 1 night in Oct 2024

10/10 Excellent

Janell

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the Diplomat! It could be dusted but other than that everything was great! I’ll be back for the renovation of the new pool
Stayed 2 nights in Oct 2024