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Diplomat Beach Resort Hollywood, Curio Collection by Hilton

4.5 star property

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Photo gallery for Diplomat Beach Resort Hollywood, Curio Collection by Hilton

Sports facility
Property preview
2 bars/lounges, cocktail bar, lobby lounge
Exterior
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Hot Tub
  • Bar
$267
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
3555 S Ocean Dr, Hollywood, FL, 33019
  • Hollywood Beach
    ‪6 min walk‬
  • Gulfstream Park Racing and Casino
    ‪5 min drive‬
  • Aventura Mall
    ‪8 min drive‬
  • Fort Lauderdale, FL (FLL-Fort Lauderdale - Hollywood Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for 2 Double Beds, Intracoastal View, Balcony, High Floor

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

2 Double Beds, Intracoastal View, Balcony, High Floor

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Beds, Ocean Front View, High Floor

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

2 Double Beds, Ocean Front View, High Floor

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed, Partial Ocean View, High Floor

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

1 King Bed, Partial Ocean View, High Floor

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Beds, Ocean Front View, Balcony, High Floor

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

2 Double Beds, Ocean Front View, Balcony, High Floor

8.2 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed, Corner Room, Intracoastal View, Terrace Balcony, High Floor

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

1 King Bed, Corner Room, Intracoastal View, Terrace Balcony, High Floor

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Partial Ocean View, Balcony, High Floor

View from room

1 King Bed, Partial Ocean View, Balcony, High Floor

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing) | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

8.4 out of 10
Very good
(21 reviews)
  • 381 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Balcony (Intracoastal View, Mobility & Hearing)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible, Balcony (Intracoastal View, Mobility & Hearing)

7.6 out of 10
Good
(5 reviews)
  • 409 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 407 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

View from room

Superior Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(16 reviews)
  • 407 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Oceanfront

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 2 Double Beds, Oceanfront

8.6 out of 10
Excellent
(81 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Balcony (Intracoastal View)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 2 Double Beds, Balcony (Intracoastal View)

8.0 out of 10
Very good
(24 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Balcony, Partial Ocean View

View from room

Room, 2 Double Beds, Balcony, Partial Ocean View

8.4 out of 10
Very good
(25 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Balcony, Oceanfront

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 2 Double Beds, Balcony, Oceanfront

8.8 out of 10
Excellent
(59 reviews)
  • 381 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Partial Ocean View

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 2 Double Beds, Partial Ocean View

8.8 out of 10
Excellent
(18 reviews)
  • 377 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Accessible, Mobility/Hearing/Bathtub)

Separate tub and shower, designer toiletries, hair dryer, bathrobes

Room, 2 Double Beds, Accessible, Bathtub (Accessible, Mobility/Hearing/Bathtub)

8.0 out of 10
Very good
(2 reviews)
  • 407 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 2 Double Beds, Accessible (Roll-In Shower)

  • 381 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed, Corner Room, Intracoastal View, Terrace Balcony

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

1 King Bed, Corner Room, Intracoastal View, Terrace Balcony

7.4 out of 10
Good
(8 reviews)
  • 407 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Partial Ocean View

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed, Balcony, Partial Ocean View

8.6 out of 10
Excellent
(33 reviews)
  • 409 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Oceanfront

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed, Balcony, Oceanfront

8.6 out of 10
Excellent
(106 reviews)
  • 407 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Diplomat Suite, Intracoastal View)

Suite, 1 King Bed (Diplomat Suite, Intracoastal View) | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Suite, 1 King Bed (Diplomat Suite, Intracoastal View)

8.2 out of 10
Very good
(15 reviews)
  • 632 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Balcony, Oceanfront

Penthouse, 1 King Bed, Balcony, Oceanfront | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Penthouse, 1 King Bed, Balcony, Oceanfront

  • 712 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner (Corner Suite)

Suite, 1 King Bed, Corner (Corner Suite) | Living area | 55-inch flat-screen TV with cable channels, TV, pay movies

Suite, 1 King Bed, Corner (Corner Suite)

8.4 out of 10
Very good
(10 reviews)
  • 712 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed (Intracoastal View)

Presidential Room, 1 King Bed (Intracoastal View) | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Presidential Room, 1 King Bed (Intracoastal View)

  • 1500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Double Beds, Partial Ocean View, High Floor

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

2 Double Beds, Partial Ocean View, High Floor

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Intracoastal View)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed (Intracoastal View)

8.8 out of 10
Excellent
(87 reviews)
  • 409 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed, Partial Ocean View

8.6 out of 10
Excellent
(22 reviews)
  • 409 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Intracoastal View, High Floor

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

1 King Bed, Intracoastal View, High Floor

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Ocean Front View, Balcony, High Floor

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

1 King Bed, Ocean Front View, Balcony, High Floor

8.8 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Diplomat Beach Resort Hollywood, Curio Collection by Hilton

4.5-star Hollywood resort, connected to the convention center in Hollywood Beach
Catch some rays at the beach or spend the day relaxing at Diplomat Beach Resort Hollywood, Curio Collection by Hilton's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
Diplomat Beach Resort Hollywood, Curio Collection by Hilton offers 1000 accommodations with laptop-compatible safes and bathrobes. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include separate bathtubs and showers, designer toiletries, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna, a 24-hour fitness center, and complimentary bicycles.

Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Diplomat Beach Resort Hollywood, Curio Collection by Hilton like an outdoor pool and complimentary bicycles.

Dining is available at one of the resort's 5 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This luxury resort also offers a 24-hour fitness center, a hot tub, and a steam room. Onsite parking is available (surcharge), along with a car charging station.

Diplomat Beach Resort Hollywood, Curio Collection by Hilton is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Counter Point Cafe - This café serves light fare only. Guests can enjoy drinks at the bar.
Diplomat Prime - This fine-dining restaurant specializes in American cuisine. Open daily.
Point Royal - This restaurant serves breakfast, lunch, and light fare. Open daily.
Tiki Bar - This cocktail bar is located on the beach. Open daily.
The Hotel Bar - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 50 per night; includes in/out privileges)
  • Secured, covered valet parking on site (USD 61 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 8 to 35 for adults and USD 8 to 25 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Counter Point Cafe
  • Diplomat Prime
  • Point Royal
  • The Hotel Bar
  • Tiki Bar

Things to do

  • 24-hour gym
  • Beach volleyball
  • Boat and paddles
  • Children's club
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Golf
  • Hot tub
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Paddleboard
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Water sports equipment
  • Yoga classes

Family friendly

  • Beach toys
  • Children's club (surcharge)
  • Children's games
  • Grocery/convenience store
  • In-room crib
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 46 meeting rooms
  • Business center
  • Computer station
  • Conference center (209,000 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • In a nature reserve
  • On the bay
  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Sign language-capable staff
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 36 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Champagne service
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from August 5 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 55.37 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room safe
  • Nearby fitness center access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 35 for adults, and USD 8 to 25 for children
  • Fee for in-room wireless internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per 24-hour period (rates may vary)
  • Covered self parking fee: USD 50 per night (in/out privileges)
  • Covered valet parking fee: USD 61 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility or hot tub
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Diplomat Resort
Diplomat Westin
Westin Diplomat
Westin Diplomat Hollywood
Diplomat Resort Spa Hollywood Curio Collection by Hilton
Westin Diplomat Resort Hollywood
Diplomat Beach Resort Hollywood Curio Collection Hilton
Diplomat Beach Resort Curio Collection Hilton
Diplomat Beach Hollywood Curio Collection Hilton
Diplomat Curio Collection Hilton
The Westin Diplomat Resort & Spa
Diplomat Beach Curio Collection Hilton
Diplomat Beach Resort Hollywood Curio Collection by Hilton
Diplomat Beach Resort Hollywood Curio Collection by Hilton

Diplomat Beach Resort Hollywood, Curio Collection by Hilton Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1879 out of 3174 reviews
Rating 8 - Good. 525 out of 3174 reviews
Rating 6 - Okay. 314 out of 3174 reviews
Rating 4 - Poor. 178 out of 3174 reviews
Rating 2 - Terrible. 278 out of 3174 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Emma

Traveled with partner
Liked: Staff & service, amenities
Felt that the room was not cleaned as thoroughly as it was in the past when I didn’t book through Expedia and booked through Hilton. The lack of effort was clear by the number of towels in the room, lack of extra blankets and pillows, and the overall general effort by the staff as it felt I was inconveniencing them whenever I called the front desk.
Stayed 2 nights in May 2025

6/10 Okay

Cheryl Kaye

Liked: Cleanliness, staff & service
Had to call for wash clothes. Was told they had a shortage, this is unacceptable. Management should have taken this more seriously and found wash clothes at near by stores if necessary. Was staying Tuesday thru Saturday and received 3 wash clothes only. Had to bathe with hand towels. Unacceptable, very disappointed in management don’t fixing problem. Cheryl Goetz
Stayed 4 nights in Jun 2025

10/10 Excellent

Symphony

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful resort! We really enjoyed our stay, the views and it was a convenient location to all things Miami!
Stayed 2 nights in Jun 2025

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere of this property is gorgeous. You feel like you are in an arboretum. The room was clean and updated, and had a fabulous ocean-front view with a spacious balcony. Staff were very friendly and welcoming. The staff on the beach are some of the hardest workers I have encountered - so accommodating and friendly while handling the hot summer weather like pros. We will definitely be back!
Stayed 3 nights in Jun 2025

10/10 Excellent

Merlin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Jun 2025

10/10 Excellent

Nadia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is gorgeous
Stayed 4 nights in Jun 2025

10/10 Excellent

Itzhak

Stayed 4 nights in May 2025

10/10 Excellent

Haaroon

Stayed 3 nights in Jun 2025

10/10 Excellent

Okeoghene

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had everything I wanted, to the piano at different corners, the pools all around. A place to be
Stayed 3 nights in Jun 2025

10/10 Excellent

Medina

Liked: Cleanliness, staff & service, property conditions & facilities
I like this hotel and stuff!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Driss

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

Catherine

Traveled with family and small children
Disliked: Cleanliness
The food at the hotel bar was sooooo good. The quality of the food at all the restaurants at the diplomat is top tier. But the carpet in the room was gross there were red stains and wet spots everywhere and the glass doors in the bathroom made a loud noise every time you would close it.
Stayed 2 nights in Jun 2025

8/10 Good

Andrea

Liked: Cleanliness, property conditions & facilities
I had a great stay, the suite was very clean and beautiful. The resort was beautiful, despite the many renovations going on at the time. Also a convenient location.
Stayed 3 nights in Jun 2025

8/10 Good

Makayla

Liked: Amenities
Stayed 3 nights in Jun 2025

6/10 Okay

Jaime, Key West

Liked: Cleanliness, amenities, property conditions & facilities
I did not like the fact that the bridge to the self parking lot across the street was not in use . Specially after the parking fees the resorts adds . Terrible
Stayed 2 nights in Jun 2025

10/10 Excellent

yasser

Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Stayed 2 nights in Jun 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved the live plants all over the resort, it being located right on the beach and the overall ambiance. I would definitely return
Stayed 4 nights in Jun 2025

8/10 Good

BERWIN

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
If you enjoy a multicultured atmosphere, this your place. Too much weed smoking and the place will nuckle and dime you to death. Only several staff members advised of the 20% gratuity added to the bill. The others accepted that 20% plus another 20%. Especially at the bar. Food is 2/10 if that. Pool is oversaturated and infinity pool was salty and overpopulated. If you a seat in the sun either get there at 7am or go the secret seating near the gym exit. One good thing was there were plenty of towels for pool and beath but no seating at beath. If you enjoy sargassum seaweed rhis is your place. Defintely overpriced for you expect. Rooms were clean but our floor was noisy until 2 am. Would not return or refer to others. Sorry for review but completely true.
Stayed 5 nights in Jun 2025

6/10 Okay

Vannessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great and the staff were great as well. I didn’t really like the way the extra fees were handled. Instead of being up front with customers they hit you with a $50/day resort fee… upon check in they sell “amenities” that come with your stay but in reality you’re paying for amenities you may not even use. I like cost upfront so this really bothered me. Aside from this the stay was nice and the resort is well kept.
Stayed 5 nights in Jun 2025

10/10 Excellent

rodrica

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Mazen

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of hidden fees and bad service
Stayed 5 nights in Jun 2025

10/10 Excellent

Cameron

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A
Stayed 4 nights in Jun 2025