6/10 Okay
Michelle
May 31, 2025
Liked: Cleanliness
Issue with AC with the room that I had. Let the Front Desk know went out to dinner. Came back after a couple hours. The room still was hot. Requested a change of room. I was patient and polite never made a scene or was angry about it. Manager Changed my room, but he made a comment saying oh where are you from and I said I am from here Miami. He’s like oh then you know that it’s hot and it takes a while for rooms to get cold. Didn’t appreciate the comment he needed to say sorry for the inconvenience. Here is your new room and the keys. Food was expensive For burgers and hotdog. And morning just to be able to get a yogurt, orange juice and a coffee you will spend more than $40 stayed at the Hilton just for the convenience of the convention center, which was great. But too expensive to overall.
Michelle
Stayed 2 nights in May 2025