4/10 Poor
Iris
Sep 7, 2025
Disliked: Staff & service
Room service was the worst. They were not clean. They would not give you anything that you needed from this. You asked 4 times for towels, you would never get them. You had to call them already mad about it. In order for them to respond horrible customer service in general, there was only one lady at the front that was a little bit kind. And she would try to help, I don't know her name. It might be Stephanie, there's a lot of reviews on her in particular, only her. Terrible to go on vacation and havevto deal with this
Iris
Stayed 4 nights in Aug 2025































