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The ARC Hotel

2.5 star property

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Photo gallery for The ARC Hotel

Reception
King Two Room Suite | Living area | 27-inch flat-screen TV with satellite channels, TV
Desk, iron/ironing board, free WiFi, bed sheets
Indoor pool
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Pool
  • Housekeeping
  • Free WiFi
$96
includes taxes & fees
Dec 4 - Dec 5

Explore the area

View in a map
6813 Phoenix Ave, Fort Smith, AR, 72903
  • Place, Mercy Hospital Fort Smith
    ‪16 min walk‬
  • Place, Mercy Clinic Convenient care
    ‪16 min walk‬
  • Place, VA Medical Center
    ‪18 min walk‬
  • Airport, Fort Smith, AR (FSM-Fort Smith Regional)
    ‪3 min drive‬

Room options

View all photos for Standard King Room

Standard King Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard King Room

8.8 out of 10
Excellent
(141 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Queen Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Two Queen Room

8.6 out of 10
Excellent
(56 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Wheel Chair Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Two Queen Wheel Chair Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Wheel Chair Accessible Roll In Shower

King Wheel Chair Accessible Roll In Shower | Desk, iron/ironing board, free WiFi, bed sheets

King Wheel Chair Accessible Roll In Shower

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for King Two Room Suite

Desk, iron/ironing board, free WiFi, bed sheets

King Two Room Suite

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Single Room

Superior Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Single Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
La Quinta Inn & Suites by Wyndham Fort Smith
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, 1,001 reviews
La Quinta Inn & Suites by Wyndham Fort Smith

About this property

The ARC Hotel

Fort Smith hotel with indoor pool
An indoor pool, a 24-hour front desk, and a front-desk safe are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided.
The ARC Hotel offers 63 accommodations with coffee/tea makers and hair dryers. 27-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers an indoor pool, a front-desk safe, and an elevator. Onsite self parking is complimentary.

The ARC Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 27-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The ARC Hotel Hotel
The ARC Hotel Fort Smith
Welcome Suites Fort Smith
The ARC Hotel Hotel Fort Smith
Holiday Inn Express Fort Smith

The ARC Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 573 out of 1064 reviews
Rating 8 - Good. 258 out of 1064 reviews
Rating 6 - Okay. 130 out of 1064 reviews
Rating 4 - Poor. 54 out of 1064 reviews
Rating 2 - Terrible. 49 out of 1064 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Paul, Fort Smith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was exactly what we hoped for. Convenient to most everything in Fort Smith, very helpful desk hosts. Our room had a musty smell (like AC not draining properly) that I wanted to report but the clerk was not there at checkout. Nice property though.
Stayed 1 night in Sep 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kimberly

Stayed 1 night in Aug 2025

2/10 Terrible

Brianne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Tuesday

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Kim

Stayed 1 night in Aug 2025

2/10 Terrible

Stephanie

Disliked: Cleanliness, property conditions & facilities, room comfort

! DO NOT BOOK !

I booked this hotel through Hotels.com, and the experience was awful from start to finish. When I arrived, I discovered the sink wasn’t connected… water poured straight through the pipes onto the floor. Even worse, there was what looked like blood smeared near the door handle/lock. The room was unsafe, unsanitary, and completely unlivable. What made things worse was trying to resolve it. Hotels.com makes themselves nearly unreachable. I tried emailing (the addresses bounce back), calling (endless hold times), and even using the chat feature. Getting an actual human to help is almost impossible. For a company as big as Hotels.com, this lack of accountability is unacceptable and I’m still struggling to get a refund. I expected Hotels.com to at least stand behind their bookings and make the process easier, but instead I’ve been stuck chasing customer support with no results. If you’re considering this hotel — don’t. And if you’re booking through Hotels.com — be aware that if something goes wrong, you may be on your own.
Stayed 1 night in Aug 2025

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in state of a turn around from a chain. I am sure they are going to freshen it up as it was clean but a little worn on the edges. Bedding was fresh but the carpet was worn. Area seemed very safe.,
Stayed 1 night in Aug 2025

6/10 Okay

Russell

Traveled with partner
Disliked: Staff & service
Very unfriendly staff. I would not swim in pool. Exhaust fan for pool about rotten as seen from back of the hotel. Rooms so so. Found out they offe rt ed a better discount on their web site then expedian did. Thats says someone.
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great! Very comfortable, staff was friendly, free breakfast buffet was excellent. I’ll be back!
Stayed 1 night in Aug 2025

6/10 Okay

Misty

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Just ok.

Very dated but ok.
Stayed 1 night in Aug 2025

10/10 Excellent

Donna, Des Moines

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Joan

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There are roaches on the bedside table and crawling up the walls. 😩Don't know how I'm going to sleep. Also, booking on expedia is $10 cheaper now than what I paid, today. Tv was unplugged in the back of console. Took me a minute to figure it out. Mostly the roaches tho. Ugh.
Stayed 1 night in Aug 2025

6/10 Okay

Russell

Traveled with partner
Liked: Cleanliness, staff & service, amenities
There was a leak in our room the first night. It leaked down in to the breakfast area. We had to change rooms for the repair. No help with moving! The room we changed to had no lamp and no chair at the table. The second morning breakfast ran short of items, biscuits, sausage, eggs, etc. 30 minutes before scheduled shut down. Thougnt we might get reimbursed or comp somehow, but no! The hotel was clean, comfortable, staff were nice, courteous.
Stayed 2 nights in Aug 2025

8/10 Good

Thurman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Jayden

Business traveler
Liked: Property conditions & facilities
Not bad at all
Stayed 1 night in Jun 2025

10/10 Excellent

Crystal

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and everyone was great
Stayed 1 night in Aug 2025

6/10 Okay

Joseph

Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort

Descent Hotel for Money

Hot breakfast. Nice neighbourhood. Furniture a little worn out.
Stayed 1 night in Aug 2025

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome breakfast ❤️
Stayed 2 nights in Aug 2025

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay was okay, not bad, not great....

The stay was fine, but nothing special. I think this is the old Holiday Inn Express, rebranded. The hotel charged $25 for my pet. I'm used to paying $10-$15. I felt this was over-charging. My opinion.
Stayed 1 night in Aug 2025

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was accommodating
Stayed 4 nights in Jul 2025

10/10 Excellent

Srinivas

Stayed 1 night in Aug 2025

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a really nice breakfast and we're kind to bring us a blanket an extra towels
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Loved this hotel.
Stayed 1 night in Aug 2025