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Accommodation By Willow Brook Lodge

2.5 star property

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Photo gallery for Accommodation By Willow Brook Lodge

Deluxe Room, 2 Queen Beds, Pool View | Balcony view
Lobby
Exterior
King Jacuzzi Deluxe Suite | Desk, laptop workspace, blackout drapes, iron/ironing board
43-inch flat-screen TV with satellite channels, TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping

Explore the area

Map
Pigeon Forge, TN
  • LeConte Center at Pigeon Forge
    ‪12 min walk‬
  • Island at Pigeon Forge
    ‪16 min walk‬
  • The Ripken Experience - Pigeon Forge
    ‪2 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪54 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Pool View

Deluxe Room, 2 Queen Beds, Pool View | Balcony view

Deluxe Room, 2 Queen Beds, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 4

View all photos for Deluxe Room

Deluxe Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room

  • Sleeps 4
  • 1 King Bed

View all photos for King Jacuzzi Deluxe Suite

King Jacuzzi Deluxe Suite | Desk, laptop workspace, blackout drapes, iron/ironing board

King Jacuzzi Deluxe Suite

  • Sleeps 4
  • 1 King Bed

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About this property

Accommodation By Willow Brook Lodge

Pigeon Forge hotel connected to the convention center in Downtown Pigeon Forge
An indoor pool, a restaurant, and coffee/tea in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a children's pool are onsite.
Accommodation By Willow Brook Lodge offers 156 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Accommodation By Willow Brook Lodge features 2 hot tubs, a waterslide, an indoor pool, and a seasonal outdoor pool. The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

A business center is on site. This business-friendly hotel also offers a children's pool, a vending machine, and tour/ticket assistance. Onsite self parking is complimentary. A total renovation of this property was completed in April 2021.

Accommodation By Willow Brook Lodge has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Accommodation By Willow Brook Lodge has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • Children's pool
  • Fishing
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Renovated entire property - April 2021

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products

We should mention

The seasonal pool will be open from April to September
Pool access available from 9:00 AM to 11:00 PM

Property is also known as

Accommodation Willow Brook Lodge Pigeon Forge
Accommodation Willow Brook Lodge
Accommodation Willow Brook Pigeon Forge
Accommodation Willow Brook
Accommodation By Willow Brook
Accommodation By Willow Brook Lodge Hotel
Accommodation By Willow Brook Lodge Pigeon Forge
Accommodation By Willow Brook Lodge Hotel Pigeon Forge

Accommodation By Willow Brook Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 670 out of 1007 reviews
Rating 8 - Good. 240 out of 1007 reviews
Rating 6 - Okay. 59 out of 1007 reviews
Rating 4 - Poor. 28 out of 1007 reviews
Rating 2 - Terrible. 10 out of 1007 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Our room had wood floor, which felt cold vs carpet.
Stayed 3 nights in Dec 2024

10/10 Excellent

Martha

Stayed 3 nights in Nov 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient. The only thing that needs an update are the mattresses. Our mattress was extremely uncomfortable. Other than that, we enjoyed our stay.
Stayed 2 nights in Dec 2024

8/10 Good

Joseph

Stayed 2 nights in Dec 2024

10/10 Excellent

DeAnda

Stayed 1 night in Dec 2024

10/10 Excellent

Seska

Stayed 2 nights in Dec 2024

10/10 Excellent

Donna

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star review
Amazing property! Our suite had a jacuzzi tub, heat lamp in the bathroom, fireplace, balcony and was quite spacious.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great rooms. Very clean
Stayed 2 nights in Dec 2024

10/10 Excellent

Jarred

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Amanda

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 3 nights in Dec 2024

10/10 Excellent

Angie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean rooms. Close to everything.
Stayed 2 nights in Dec 2024

8/10 Good

CHRISTIAN, Tullahoma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room and easy check in. Very responsive to messages.
Stayed 1 night in Dec 2024

8/10 Good

Peggy

Stayed 4 nights in Nov 2024

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

gabriela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Bessie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The indoor pool and hot tub was fantastic, my daughter could not get enough. Just was a little cold walking back to room from pool. The tile floors could be cleaned better. I went barefoot and my foot was a little dirty after walking to bed and bathroom. Nice staff very accommodating. Great location, very pretty hotel. Would go back.
Stayed 1 night in Nov 2024

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Rooms were clean. Breakfast was good.
Stayed 2 nights in Nov 2024

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Everything was great except housekeeping started knocking on our door at 9 each morning, even on checkout day. Gets real noisy with housekeeping carts rolling around. I would stay again, but mayput a do not disturb note on my door.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for a weekend getaway. The breakfast was a nice bonus!
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for an affordable price
Stayed 2 nights in Nov 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Girls Trip! The staff was so friendly, Hotel was very clean! Indoor pool was amazing and the hot tub! Breakfast was amazing! Definitely will be back!
Stayed 2 nights in Nov 2024