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Accommodation By Willow Brook Lodge

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Accommodation By Willow Brook Lodge

Deluxe Room, 2 Queen Beds, Pool View | Balcony view
Vending machine
Lobby
Sundeck
King Jacuzzi Deluxe Suite | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping

Explore the area

Map
Pigeon Forge, TN
  • Pigeon Forge Factory Outlet Mall
    ‪6 min walk‬
  • The Comedy Barn Theater
    ‪12 min walk‬
  • LeConte Center at Pigeon Forge
    ‪12 min walk‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Pool View

Deluxe Room, 2 Queen Beds, Pool View | Balcony view

Deluxe Room, 2 Queen Beds, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 4

View all photos for Deluxe Room

Deluxe Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room

  • Sleeps 4
  • 1 King Bed

View all photos for King Jacuzzi Deluxe Suite

King Jacuzzi Deluxe Suite | Desk, laptop workspace, blackout drapes, iron/ironing board

King Jacuzzi Deluxe Suite

  • Sleeps 4
  • 1 King Bed

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About this property

Accommodation By Willow Brook Lodge

Pigeon Forge hotel connected to the convention center in Downtown Pigeon Forge
An indoor pool, a restaurant, and coffee/tea in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a children's pool are onsite.
Accommodation By Willow Brook Lodge offers 156 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 spa tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Accommodation By Willow Brook Lodge features 2 spa tubs, a waterslide, an indoor pool, and a seasonal outdoor pool. The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

A business center is on site. This business-friendly hotel also offers a children's pool, a vending machine, and tour/ticket assistance. Onsite self parking is complimentary. A total renovation of this property was completed in April 2021.

Accommodation By Willow Brook Lodge has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Accommodation By Willow Brook Lodge has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 spa tubs
  • Children's pool
  • Fishing
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products

We should mention

The seasonal pool will be open from April to September
Pool access available from 9:00 AM to 11:00 PM

Property is also known as

Accommodation Willow Brook Lodge Pigeon Forge
Accommodation Willow Brook Lodge
Accommodation Willow Brook Pigeon Forge
Accommodation Willow Brook
Accommodation By Willow Brook
Accommodation By Willow Brook Lodge Hotel
Accommodation By Willow Brook Lodge Pigeon Forge
Accommodation By Willow Brook Lodge Hotel Pigeon Forge

Accommodation By Willow Brook Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 658 out of 1000 reviews" "
Rating 8 - Good. 244 out of 1000 reviews" "
Rating 6 - Okay. 60 out of 1000 reviews" "
Rating 4 - Poor. 28 out of 1000 reviews" "
Rating 2 - Terrible. 10 out of 1000 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Casey

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the willow brooke! Perfect for our whole soccer team. They especially loved the outdoor heated pool and slide. Clean rooms, comfy beds, and a beautiful view by the stream! We will definitely be back!
Stayed 1 night in Oct 2024

8/10 Good

Greg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had a great stay
Stayed 1 night in Oct 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVE LOVE LOVE
We absolutely loved everything about this place!! Our room was spotless and just smelled so clean as soon as we walked in. All of the furniture was clean, up to date and in good condition. The sheets were so soft we wanted to take them home. You can tell as soon as you pull in the parking lot that they take pride in their property. Everything is just maintained so well. The staff is super friendly and breakfast was great. We can’t stop telling people about how much we love the place. We’ll definitely be back!
Stayed 2 nights in Oct 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and it was clean, all i really care about a hotel is cleanliness and this was very clean

10/10 Excellent

Louetta

Liked: Amenities
Smooth check in and check out. Clean and quiet room. Definately stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service
Overall the property seems in good condition except for the bed mattresses which seem old and in por condition.
Stayed 1 night in Oct 2024

8/10 Good

Kathy

Stayed 2 nights in Sep 2024

10/10 Excellent

Craig, Wilson

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every year. It’s great!
Stayed 2 nights in Aug 2024

10/10 Excellent

clyde

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, easy to access and in a great location. Very friendly staff.
Stayed 2 nights in Oct 2024

8/10 Good

Lucy

Liked: Cleanliness, property conditions & facilities
Quiet
Stayed 3 nights in Oct 2024

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Flor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and friendly. The room was clean. Breakfast was great. The pools were wonderful.
Stayed 4 nights in Oct 2024

10/10 Excellent

Amarilis, Kissimmee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the place, the room was very comfortable, the cleaning was very good, the breakfast should vary the fruits, put yogurt, vary the sausages, the rest was very good, the location was perfect, close to all the attractions,
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Stayed 4 nights in Sep 2024

4/10 Poor

Robin

Disliked: Cleanliness, property conditions & facilities
We have stayed at this property for several years, always thrilled with our room and our stay. This visit was 7 days of total disappointment, they jacuzzi didnt work, the fireplaces arent turned on, the room was FILTHY (asked that it be really cleaned after our first night since they had no alternative room to offer) the bed was old and broken down, VERY uncomfortable, there were people blocking the entrances sitting in lawn chairs making it difficult to get in and out and lastly, we bring a trailer amd the employees parked next to our trailer door every day we were there. There were a hundred empty spots and they parked so that we could open our trailer door?? We sadly will never return to this hotel and we spend alot of time in Pigeon Forge each year.
Stayed 6 nights in Sep 2024

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Angel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight trip with kids
Nice lil stop, to enjoy pigeon forge and kids loved the pool area
Stayed 1 night in Aug 2024

8/10 Good

Felicia

Liked: Cleanliness, staff & service
It was convenient to other locations like Gatlinburg. Alot to do in Pigeon Forge.
Stayed 4 nights in Sep 2024

8/10 Good

Delmas or Opal S

Stayed 3 nights in Sep 2024

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and clean room. Friendly and knowledgeable staff.
Stayed 2 nights in Sep 2024

8/10 Good

Justin

Stayed 1 night in Sep 2024

10/10 Excellent

Peppe

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had the best time. Right in the middle of everything. The staff and the other guests were amazing.
Stayed 2 nights in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Willow Brook Lodge is perfectly situated between Pigeon Forge and Gatlinburg. Our room was ready early and check in was a breeze. We enjoyed the indoor pool and hot tub and as always the hotel staff were so welcoming and friendly!
Stayed 3 nights in Sep 2024

8/10 Good

David

Traveled with family
Stayed 2 nights in Aug 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the property was great awesome place to stay for the weekend
Stayed 2 nights in Aug 2024