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Accommodation By Willow Brook Lodge

2.5 star property

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Photo gallery for Accommodation By Willow Brook Lodge

Deluxe Room, 2 Queen Beds, Pool View | Balcony view
Porch
Lobby
King Jacuzzi Deluxe Suite | Desk, laptop workspace, blackout drapes, iron/ironing board
43-inch flat-screen TV with satellite channels, TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Breakfast included
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
Pigeon Forge, TN
  • Pigeon Forge Factory Outlet Mall
    ‪6 min walk‬
  • The Comedy Barn Theater
    ‪12 min walk‬
  • LeConte Center at Pigeon Forge
    ‪12 min walk‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Pool View

Deluxe Room, 2 Queen Beds, Pool View | Balcony view

Deluxe Room, 2 Queen Beds, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 4

View all photos for Deluxe Room

Deluxe Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room

  • Sleeps 4
  • 1 King Bed

View all photos for King Jacuzzi Deluxe Suite

King Jacuzzi Deluxe Suite | Desk, laptop workspace, blackout drapes, iron/ironing board

King Jacuzzi Deluxe Suite

  • Sleeps 4
  • 1 King Bed

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About this property

Accommodation By Willow Brook Lodge

Pigeon Forge hotel connected to the convention center in Downtown Pigeon Forge
An indoor pool, a restaurant, and coffee/tea in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a children's pool are onsite.
Accommodation By Willow Brook Lodge offers 156 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Accommodation By Willow Brook Lodge features 2 hot tubs, a waterslide, an indoor pool, and a seasonal outdoor pool. The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

A business center is on site. This business-friendly hotel also offers a children's pool, a vending machine, and tour/ticket assistance. Onsite self parking is complimentary. A total renovation of this property was completed in April 2021.

Accommodation By Willow Brook Lodge has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Accommodation By Willow Brook Lodge has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 spa tubs
  • Children's pool
  • Fishing
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Renovated entire property - April 2021

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products

We should mention

The seasonal pool will be open from April to September
Pool access available from 9:00 AM to 11:00 PM

Property is also known as

Accommodation Willow Brook Lodge Pigeon Forge
Accommodation Willow Brook Lodge
Accommodation Willow Brook Pigeon Forge
Accommodation Willow Brook
Accommodation By Willow Brook
Accommodation By Willow Brook Lodge Hotel
Accommodation By Willow Brook Lodge Pigeon Forge
Accommodation By Willow Brook Lodge Hotel Pigeon Forge

Accommodation By Willow Brook Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 664 out of 1001 reviews
Rating 8 - Good. 238 out of 1001 reviews
Rating 6 - Okay. 61 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nikki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here many times now, and it’s always impeccable! Clean, quiet, family-friendly, and the staff is so kind and welcoming! The pools are always clean and beautiful, and so is the hot tub! The breakfast is always incredible! We will continue coming back again and again! We love this place!
Stayed 1 night in Nov 2024

10/10 Excellent

Elena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Connie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay. Close to everything. Nice people that run it. Cleaning service was excelllet.
Stayed 5 nights in Nov 2024

10/10 Excellent

Jimmy C

Liked: Cleanliness, staff & service, property conditions & facilities
It was awesome stay ..i will be coming back to this property as everyone working here is amazing...i have found me a new place to stay when here for a coulle days
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got away for the weekend.
Weekend getaway! Our stay was quiet and peaceful.
Stayed 2 nights in Nov 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
They had a WONDERFUL full breakfast in a lovely dining room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Clara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2024

10/10 Excellent

Leisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Dana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Willow Brook is nice enough! The doors open outwards, which means you can hear all the cars coming and going and any conversation that your neighbors choose to have from their rooms down to the parking lot! The upgraded rooms looked great! And the breakfast is really good.
Stayed 2 nights in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Donna

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love coming here. Have been going there for over 14 years.
Stayed 2 nights in Nov 2024

10/10 Excellent

Doug

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Elena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Karrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed every minute !
Such a clean, quiet beautifully layed out hotel. We enjoy coming here every fall ! Rooms and hot tubs are clean and both pools inside and out are wonderfully relaxing and crystal clear! Love the friendless of the staff, and desk check in and the breakfast hostesses! Very nice plentiful free bkfst each morning and free hot coffee at night with beautiful seating areas outside to sit and relax or room balconies to get some fresh air! Can't say enough how much we love this place!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Joseph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Sherry

Stayed 2 nights in Oct 2024

6/10 Okay

Laura

Liked: Staff & service, property conditions & facilities
Decorated for fall. Inviting. Breakfast was average. Attendants kept dining area clean.
Stayed 3 nights in Oct 2024

10/10 Excellent

Charlotte C

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean with all the amenities found in most hotels. Bathroom was very, very small and vanity area overcrowded with microwave/fridge. Bed was a little too soft, but clean!!! No brochures or hotel information in the room regarding pool area or food availability. Staff was friendly and efficient.
Stayed 2 nights in Oct 2024

8/10 Good

Alisa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been staying at Willowbrook for over 20 years and it’s my home away from home when I go to the mountains. If you’re looking for a well maintained, clean, quiet stay that does not cost an arm and a leg, this is the place for you. I highly recommend it!
Stayed 3 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, comfortable, and quiet! Highly recommend! Convenient within walking distance of shopping and fun activities! Will definitely stay again!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jerry

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked the location . Tyhe price was a little compared to the place next door
Stayed 2 nights in Oct 2024