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Accommodation By Willow Brook Lodge

2.5 star property

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Photo gallery for Accommodation By Willow Brook Lodge

Deluxe Room, 2 Queen Beds, Pool View | Balcony view
Lobby
43-inch flat-screen TV with satellite channels, TV
Fishing
King Jacuzzi Deluxe Suite | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping

Explore the area

Map
Pigeon Forge, TN
  • LeConte Center at Pigeon Forge
    ‪5 min walk‬
  • Island at Pigeon Forge
    ‪15 min walk‬
  • Titanic Museum
    ‪4 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Pool View

Deluxe Room, 2 Queen Beds, Pool View | Balcony view

Deluxe Room, 2 Queen Beds, Pool View

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(102 reviews)
  • Sleeps 4

View all photos for Deluxe Room

Deluxe Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room

9.2 out of 10
Wonderful
(42 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for King Jacuzzi Deluxe Suite

King Jacuzzi Deluxe Suite | Desk, laptop workspace, blackout drapes, iron/ironing board

King Jacuzzi Deluxe Suite

9.6 out of 10
Exceptional
(63 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Accommodation By Willow Brook Lodge

Pigeon Forge hotel connected to the convention center in Downtown Pigeon Forge
An indoor pool, a restaurant, and coffee/tea in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a children's pool are onsite.
Accommodation By Willow Brook Lodge offers 156 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Accommodation By Willow Brook Lodge features 2 hot tubs, a waterslide, an indoor pool, and a seasonal outdoor pool. The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

A business center is on site. This business-friendly hotel also offers a children's pool, a vending machine, and tour/ticket assistance. Onsite self parking is complimentary. A total renovation of this property was completed in April 2021.

Accommodation By Willow Brook Lodge has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Accommodation By Willow Brook Lodge has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • Children's pool
  • Fishing
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Renovated entire property - April 2021

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from April to September
Pool access available from 9:00 AM to 11:00 PM

Property is also known as

Accommodation Willow Brook Lodge Pigeon Forge
Accommodation Willow Brook Lodge
Accommodation Willow Brook Pigeon Forge
Accommodation Willow Brook
Accommodation By Willow Brook
Accommodation By Willow Brook Lodge Hotel
Accommodation By Willow Brook Lodge Pigeon Forge
Accommodation By Willow Brook Lodge Hotel Pigeon Forge

Accommodation By Willow Brook Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 698 out of 1021 reviews
Rating 8 - Good. 226 out of 1021 reviews
Rating 6 - Okay. 59 out of 1021 reviews
Rating 4 - Poor. 26 out of 1021 reviews
Rating 2 - Terrible. 12 out of 1021 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Older motel, has been renovated...bathroom small- knees hit door when sitting on the toilet...lol. but good for a night or two. :)
Stayed 1 night in Mar 2025

10/10 Excellent

Hope

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Amenities
Great stay!
Stayed 5 nights in Mar 2025

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N / A
Stayed 1 night in Apr 2025

10/10 Excellent

Ranada

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
It was cool they move someone into my room but they still found me a room hours later
Stayed 2 nights in Mar 2025

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, always accommodating staff. Pool was always clean and room was amazing for the price.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jason

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This family owned property in Pigeon Forge is a great find right in the middle of it all. We enjoy the family atmosphere and the familiar staff that has been there for many years. They also have larger suites that will accomodate between 6 and 10 people that are not available to book without calling the hotel directly. Willow Brook Lodge has truly been a great experience each and every time we have stayed in Pigeon Forge. We will be back soon. There are nearby arcades, restaurants, gocart tracks, tons of unique shopping, and its right across the street from Mad Dog Creamery and Rita's Italian Ice.
Stayed 4 nights in Mar 2025

2/10 Terrible

Ryan

Stayed 2 nights in Mar 2025

10/10 Excellent

Miguel

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 4 nights in Mar 2025

10/10 Excellent

Jenifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, extremely convenient location, AMAZING breakfast daily, kids love the pool area with a water slide, hot tub etc
Stayed 1 night in Feb 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
The employees there are extremely welcoming
Stayed 1 night in Mar 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay ever !!

If you're coming to Pigeon Forge, you have to book this hotel. The staff is friendly and loves to talk to those staying there. My wife left her 2 pillows in the room on the day we were leaving. The woman cleaning the room ran down 4 flights of stairs to tell me we forgot the pillows. And the location is right in the middle of the action.
Stayed 4 nights in Mar 2025

8/10 Good

Gary

Traveled with family and small children
Liked: Amenities
It was a place to sleep and shower. Nothing special.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Hot tub
Stayed 2 nights in Mar 2025

10/10 Excellent

Misty

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property was very clean and the staff were very nice and informative. Will probably be our new go to when we visit Pigeon Forge.
Stayed 1 night in Mar 2025

8/10 Good

Adam

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Was a nice play to stay, kids enjoyed the pool area. Lots of options near by for food.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location & great value

This was our second time staying here and we will definitely be back again. Always friendly service with an excellent breakfast. Good for both couples and families. Cannot recommend this place enough!
Stayed 3 nights in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved our stay!! Perfectly located close to everything & we loved the balcony. Very clean & nice staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful and cozy

I’ve stayed there before and that’s why I went back. The staff are friendly and the rooms are beautiful. That place never fails me.
Stayed 1 night in Mar 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service
Room was clean. Mattress was not very comfortable. Breakfast was great. Staff was excellent.
Stayed 2 nights in Mar 2025

10/10 Excellent

Curtis Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Heather

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying with Willow Brooke and it was great! The indoor and outdoor pool were both clean and enjoyable. The Island is a walkable distance away, and along the way there are many things to stop and do; such as the Gem Mine, go carts, arcades, rides and more!! The staff are all so nice, the breakfast is amazing!

10/10 Excellent

Laura

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool and hot tub. The staff was very friendly and helpful!
Stayed 1 night in Mar 2025

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place.

Great place to rest your head, rooms are clean and the grounds are nice. Great staff. The only complaint was with the hot tub in the inside swimming area was a little dirty. Other than that the place is great.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kevin

Stayed 1 night in Mar 2025