Americana Inn, a Travelodge by Wyndham

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Americana Inn, a Travelodge by Wyndham

Seasonal outdoor pool
Desk, laptop workspace, soundproofing, free WiFi
Courtyard
Exterior
Exterior

Reviews

4.6 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
2825 Parkway, Pigeon Forge, TN, 37863
  • The Comedy Barn Theater
    3 min walk
  • Pigeon Forge Factory Outlet Mall
    4 min walk
  • Sawyer's Farmhouse Breakfast
    1 min walk
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    15 min drive

Room options

Room, 1 King Bed, Non Smoking

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Americana Inn, a Travelodge by Wyndham

Hotel in Downtown Pigeon Forge
A seasonal outdoor pool, a children's pool, and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden, and ATM/banking services are onsite.
Americana Inn, a Travelodge by Wyndham offers 167 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and spring water baths.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with satellite channels. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site.
Americana Inn, a Travelodge by Wyndham features a seasonal outdoor pool and a children's pool. Public areas are equipped with complimentary wireless Internet access. This Pigeon Forge hotel also offers a terrace, a vending machine, and tour/ticket assistance. Onsite self parking is complimentary.

Americana Inn, a Travelodge by Wyndham has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • Children's pool
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 16.99 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 3 percent

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 16.99 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within the same county as the property will not be allowed to check in
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The seasonal pool will be open from April to August
Pool access available from 9:00 AM to 11:00 PM

Property is also known as

Americana Inn Pigeon Forge
Americana Hotel Pigeon Forge
Americana Pigeon Forge
Howard Johnson Pigeon Forge Hotel
Americana Motel Pigeon Forge
Americana Hotel Pigeon Forge
Americana Inn Suites
Americana Inn Pigeon Forge
Americana Motel Pigeon Forge
Americana Inn Suites
Americana Inn a Travelodge by Wyndham
Americana Inn, a Travelodge by Wyndham Hotel
Americana Inn, a Travelodge by Wyndham Pigeon Forge
Americana Inn, a Travelodge by Wyndham Hotel Pigeon Forge

Americana Inn, a Travelodge by Wyndham Reviews

Reviews

4.6
Rating 10 - Excellent. 248 out of 2175 reviews" "
Rating 8 - Good. 241 out of 2175 reviews" "
Rating 6 - Okay. 326 out of 2175 reviews" "
Rating 4 - Poor. 372 out of 2175 reviews" "
Rating 2 - Terrible. 988 out of 2175 reviews" "

4.6/10

Cleanliness

5.2/10

Staff & service

4.2/10

Amenities

4.2/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

4/10 Poor

Chrystal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was in terrible shape ! Holes in the wall ! No do not disturb sign for door . Door lock was barely hanging on . Not enough towels in room and second bed was old
Stayed 1 night in Sep 2024

2/10 Terrible

Crystal

Disliked: Staff & service
Worst customer service ever
1st off Hotels.com needs to remove this from their site. Next, as we arrived to check in, the stoned front dest worker told us that our room that was booked (king bed) was not available because they didnt have housekeeping that day to clean. So he said we could have a double, which was fine so i asked if we would get sometype of didcount. No, he said I could cancel. I asked to go check the room and he wouldnt allow that. He cancellwd our room. Then my husband and I talked to 2 other guest, 1 had already had to change rooms and the other was leaving early. Lucky we did get a refund but had to go across street to the Red Roof Inn (which was fine) even though it coat us 200 more. Just save the head ache and do not ever book this hotel.
Stayed 4 nights in Sep 2024

2/10 Terrible

amanda

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
During my stay 9/28, the room was dirty. The tub leaked and had water running 24/7. There was a hole in the shower big enough to stick my thumb in. For a "non smoking" room, 2 of the 4 pillows had burn holes in them. The door barely locked. The pool was green and not usable. And to top it off, they double charged me! I paid for my room via hotels.com, but upon arrival, I was told I had to pay a $50 deposit. Then this morning, before check out I noticed my balance looked off. Once I checked it, I was charged the deposit PLUS another $37.97. When I asked at check out, I was told they charged me for a room through them even though I had booked/paid throufh hotels.com! I would not recommend to anyone and will not be staying here again.
Stayed 1 night in Sep 2024

8/10 Good

Randy

Stayed 3 nights in Sep 2024

8/10 Good

Audrey

Stayed 1 night in Sep 2024

10/10 Excellent

Audrey

Liked: Staff & service
Stayed 3 nights in Sep 2024

2/10 Terrible

Ruili

Disliked: Cleanliness, staff & service, property conditions & facilities
The place are so dirty
Stayed 3 nights in Sep 2024

2/10 Terrible

Raymond

Disliked: Cleanliness, staff & service, property conditions & facilities
We didn't stay! The room was a disgrace. As I was checking in, my wife witnessed two separate drug deals in the room a couple floors down.
Stayed 1 night in Sep 2024

2/10 Terrible

Pam

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldnt.check in Emergency number didnt work Other guests had bedbugs Other guests had reservations also and couldn't get checked in
Stayed 1 night in Sep 2024

10/10 Excellent

Vicki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!
Stayed 5 nights in Sep 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities
I did not get to stay in the I booked. The manager is a jerk and does not care one bit about his customers. Online it says check in anytime that is a lie. other hotels and motels have said the the cleanliness was subpar from what other guests that stayed at the Americana have told them. when I went to get a refund I heard guest complaining about bedbugs.
Stayed 1 night in Sep 2024

2/10 Terrible

vu

Stayed 1 night in Sep 2024

2/10 Terrible

Pamela

Stayed 1 night in Sep 2024

2/10 Terrible

Jean Louis

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Experience - Avoid at All Costs!
I had an awful experience at the Travelodge Americana Inn in Pigeon Forge. We arrived around 11 PM, only to find a line of people waiting at the front desk. The clerk appeared to be under the influence of some substance, and the hallway smelled so bad it was almost unbearable. When it was our turn, the clerk didn’t even greet us and immediately demanded our ID and credit card. During the time we were there, other guests were coming to the desk asking for clean towels and double-checking them before taking them back. That says a lot about how unsanitary this place is! When we opened the door to our room, we were horrified to see cockroaches fleeing from the doorstep. The floor was sticky, the odor was unbearable, and the beds were not made: it was as if they hadn't even bothered to clean up after the previous guests! We didn’t even dare to touch anything inside and went back to the front desk. When we reported the issue, the clerk, he couldn't care less and showed no concern, leaving us with no choice but to find another hotel at almost midnight! To make matters worse, when I asked to cancel and get a refund, he told me to “check with Expedia” (hotels.com) instead of handling it himself. When I shared my experience with the receptionist at the hotel we booked as a backup, he actually laughed and hinted that it's a well-known fact that this place is a dump. Do yourself a favor and stay somewhere else!
Stayed 1 night in Sep 2024

2/10 Terrible

Tapanga

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Destiny

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
If you’re looking for a cheap place to stay that isn’t awful go here! The room was clean but the property was out of date.
Stayed 1 night in Sep 2024

2/10 Terrible

Kyler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Tiffany

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel I've ever seen
The room smelled like I was actually sleeping next to the pool, not just dank but actually seemed slightly chlorinated, even though I was on the opposite side of the building from the outdoor pool. I could see light though the cracks of the door, which is maybe how the numerous cockroaches had gotten in. I did not sleep there and left within 5 minutes, and was told they could not refund me since I had booked through Hotels.com
Stayed 1 night in Sep 2024

2/10 Terrible

Alexander

Disliked: Cleanliness, amenities, property conditions & facilities
Pictures are extremely deceiving!!! I know, the price is super affordable. Do NOT chance your vacation with this hotel. We did, and while there were no signs of bed bugs or roaches in our room. It was dirty, sheets, towels, floors, walls, bathroom, the table was broke (still functional), shower head & plug was broke (but could still bathe) wifi was constantly buffering. There was a crack under our door big enough for our toddler to stick his hand under, door key/door had to be scanned severly times before entering. Some staff was friendly, I will give them credit there. But the cons could go on.... a few postives.. Price. 7 min walk to the island and walking distance to other attractions.
Stayed 3 nights in Sep 2024

2/10 Terrible

billy

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Room number 335 comode not flush , bathroom door wont shut, safty lock on door half was gone no way to secure door , batterys taped to back of door for the card key mechanism, not a good situation very disappointed with my stay
Stayed 1 night in Sep 2024

4/10 Poor

Stephanie

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Sessaley

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Tabitha

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room we stayed in had a water leak reported it to front office said someone was coming too look never did the room was dirty tv wouldn’t connect to the WiFi
Stayed 1 night in Sep 2024

6/10 Okay

david

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024