Arbors at Island Landing Hotel & Suites

2.5 star property

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Photo gallery for Arbors at Island Landing Hotel & Suites

Outdoor pool, sun loungers
View from property
Balcony
Interior entrance
Balcony River View Superior King (No Pets) | Premium bedding, individually decorated, individually furnished

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Breakfast included
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
2809 Parkway, Pigeon Forge, TN, 37863
  • The Comedy Barn Theater
    ‪2 min walk‬
  • Pigeon Forge Factory Outlet Mall
    ‪5 min walk‬
  • Island at Pigeon Forge
    ‪6 min walk‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪15 min drive‬

Room options

Classic Double Room (No Pets)

  • 310 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite (No Pets)

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Superior Studio Suite, Jetted Tub, Mountain View (No Pets)

  • 419 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

Balcony Parkway View Double Queens (No Pets)

  • 344 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Balcony River View Superior King (No Pets)

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

Superior Double Room, 2 Queen Beds, Mountain View (No Pets)

  • 310 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Arbors at Island Landing Hotel & Suites

Hotel in Downtown Pigeon Forge
This hotel features an outdoor pool, a hot tub, and a children's pool. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Arbors at Island Landing Hotel & Suites offers 94 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Arbors at Island Landing Hotel & Suites provides an outdoor pool and a hot tub. A computer station is located on site and wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning. This family-friendly hotel also offers a library, a terrace, and barbecue grills. Onsite self parking is complimentary.

Arbors at Island Landing Hotel & Suites has designated areas for smoking.

A complimentary local cuisine breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Arcade/game room
  • Children's pool
  • Fishing
  • Library
  • Outdoor pool
  • Playground
  • Spa tub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Smoky Lodge
Smoky Meadows
Arbors At Landing & Suites
Smoky Meadows Lodge Pigeon Forge
Arbors at Island Landing Hotel & Suites Hotel
Arbors Island Landing Hotel Pigeon Forge
Arbors Island Landing Hotel
Arbors Island Landing Pigeon Forge
Arbors Island Landing
Smoky Meadows Hotel Pigeon Forge
Arbors at Island Landing Hotel & Suites Pigeon Forge
Arbors at Island Landing Hotel & Suites Hotel Pigeon Forge

Arbors at Island Landing Hotel & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 740 out of 1004 reviews
Rating 8 - Good. 188 out of 1004 reviews
Rating 6 - Okay. 53 out of 1004 reviews
Rating 4 - Poor. 14 out of 1004 reviews
Rating 2 - Terrible. 9 out of 1004 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Devin

Traveled with partner
Liked: Amenities
Very friendly staff, clean room, nice location. The whole experience was very nice! You can walk to multiple attractions, and the hot tub was very nice! Would definitely stay again in the future!
Stayed 2 nights in Nov 2024

6/10 Okay

Doris

Traveled with partner
Liked: Cleanliness, staff & service
We left a day early due to our concerns over the stability and safety of the bed.
Stayed 2 nights in Nov 2024

8/10 Good

Lauri

Stayed 3 nights in Oct 2024

8/10 Good

edward

Stayed 1 night in Nov 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in the smokies
Very good hotel for the value. We travel to the smokies regularly and this was one of our best stays yet. Excellent location, friendly staff, and very clean.
Stayed 4 nights in Nov 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location. Close to The Island, restaurants and shopping. Very clean and comfortable room. The only negative, was the pillows. The staff was friendly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Sabrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gem in the middle of Pigeon Forge!! Room was so nice and super convenient location!!
Stayed 1 night in Oct 2024

6/10 Okay

Chase

Disliked: Cleanliness, property conditions & facilities
Great location but some things need to be fixed
Missing light bulbs in the bathroom,bathtub looked like it hadn’t been cleaned, water spots on the ceiling, empty tip envelope left from previous guest left out on the desk. Great location to the island though didn’t want to complain at the desk because was fully booked for event and didn’t want to find a room last minute
Stayed 2 nights in Oct 2024

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service. Best value on our trip.
Stayed 4 nights in Oct 2024

10/10 Excellent

Glenn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very friendly and the room was very clean and comfortable. Loved the daily included breakfast voucher to Reagans house of pancakes also. Will definitely stay here again when in town.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tori

Stayed 1 night in Oct 2024

8/10 Good

Jack

Traveled with partner
Liked: Cleanliness
Friendly reception, elevator access, ample parking, friendly staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms need an update, furniture looks a bit dated..mattress was very hard. The staff was excellent and maid service was exceptional. Location and parking was a big plus.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The entire staff was friendly and helpful. I liked the outdoor fire pit, coffee/tea/lemonade and donuts available all day. Free pancake breakfast at the restaurant across the street. Location was great and in the center of everything. Would definitely stay at this resort again in the future.
Stayed 4 nights in Oct 2024

6/10 Okay

Joshua

Liked: Staff & service
Disliked: Cleanliness
Attention to detail
The bathroom was dirty. The tub a little soap scum abd black mold could have been killed with bleach. The fireplace didn’t work. There was no remote for the cable to watch sec. Other than that it was “ok”.
Stayed 3 nights in Oct 2024

6/10 Okay

Gene

Liked: Cleanliness, staff & service
They tried
Pros: check in staff were excellent, they tried to make it a good experience with games available, the room was generally clean but was dusty. Cons: it’s in need of renovation. The ceiling in the main room was peeling off , the bathroom ceiling was rusted, dirty and stained. The lampshades were taped back together. While I was able to stay for one night I would not go back.
Stayed 1 night in Oct 2024

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel. Rocking chairs were nice. Loved the 24 hour pool/hot tub.
Stayed 2 nights in Oct 2024

10/10 Excellent

Vickie

Traveled with family
Liked: Amenities
It is easily accessible and can walk to The Island and different shops and restaurants. Free breakfast voucher for pancakes at Reagan's or have coffee, fruit and donuts in lobby. Rocking chairs on walkway! Will be my go to place from now on, hidden gem.😉 Staff so friendly!
Stayed 5 nights in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tommy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing vacation
A warm welcoming stay
Stayed 2 nights in Oct 2024

8/10 Good

Kara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 3 nights in Oct 2024