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Arbors at Island Landing Hotel & Suites

2.5 star property

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Photo gallery for Arbors at Island Landing Hotel & Suites

Outdoor pool, sun loungers
Superior Studio Suite, Jetted Tub, Mountain View (No Pets) | Premium bedding, individually decorated, individually furnished
Balcony Parkway View Double Queens (No Pets) | Premium bedding, individually decorated, individually furnished
Balcony
Property grounds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

Map
2809 Parkway, Pigeon Forge, TN, 37863
  • Island at Pigeon Forge
    ‪6 min walk‬
  • LeConte Center at Pigeon Forge
    ‪15 min walk‬
  • The Ripken Experience - Pigeon Forge
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪53 min drive‬

Room options

View all photos for Classic Double Room (No Pets)

Premium bedding, individually decorated, individually furnished

Classic Double Room (No Pets)

  • 310 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite (No Pets)

Junior Suite (No Pets) | Premium bedding, individually decorated, individually furnished

Junior Suite (No Pets)

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Studio Suite, Jetted Tub, Mountain View (No Pets)

LCD TV

Superior Studio Suite, Jetted Tub, Mountain View (No Pets)

  • 419 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

View all photos for Balcony Parkway View Double Queens (No Pets)

Balcony Parkway View Double Queens (No Pets) | Premium bedding, individually decorated, individually furnished

Balcony Parkway View Double Queens (No Pets)

  • 344 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Balcony River View Superior King (No Pets)

Balcony River View Superior King (No Pets) | Premium bedding, individually decorated, individually furnished

Balcony River View Superior King (No Pets)

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room, 2 Queen Beds, Mountain View (No Pets)

Premium bedding, individually decorated, individually furnished

Superior Double Room, 2 Queen Beds, Mountain View (No Pets)

  • 310 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Arbors at Island Landing Hotel & Suites

Hotel in Downtown Pigeon Forge
This hotel features an outdoor pool, a hot tub, and a children's pool. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Arbors at Island Landing Hotel & Suites offers 94 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Arbors at Island Landing Hotel & Suites provides an outdoor pool and a hot tub. A computer station is located on site and wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning. This family-friendly hotel also offers a library, a terrace, and barbecue grills. Onsite self parking is complimentary.

Arbors at Island Landing Hotel & Suites has designated areas for smoking.

A complimentary local cuisine breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Arcade/game room
  • Children's pool
  • Fishing
  • Hot tub
  • Library
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Smoky Lodge
Smoky Meadows
Arbors At Landing & Suites
Smoky Meadows Lodge Pigeon Forge
Arbors at Island Landing Hotel & Suites Hotel
Arbors Island Landing Hotel Pigeon Forge
Arbors Island Landing Hotel
Arbors Island Landing Pigeon Forge
Arbors Island Landing
Smoky Meadows Hotel Pigeon Forge
Arbors at Island Landing Hotel & Suites Pigeon Forge
Arbors at Island Landing Hotel & Suites Hotel Pigeon Forge

Arbors at Island Landing Hotel & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 756 out of 1012 reviews
Rating 8 - Good. 183 out of 1012 reviews
Rating 6 - Okay. 52 out of 1012 reviews
Rating 4 - Poor. 13 out of 1012 reviews
Rating 2 - Terrible. 8 out of 1012 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tricoa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel
Always awesome. This is our home away from home.
Stayed 2 nights in Jan 2025

10/10 Excellent

TERESA, cherokee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a cute cozy place.. had coffee, juice hot chocolate and fruits and donuts in the lobby anytime you wanted them, day or night .. also all the staff was extremely nice also loved the fire pit outside and the heated pool and hot tub
Stayed 3 nights in Jan 2025

10/10 Excellent

Jason

Traveled with family
Liked: Staff & service, property conditions & facilities
Very clean and easy to walk for shopping or food
Stayed 2 nights in Jan 2025

8/10 Good

Junine

Traveled with family and small children
Liked: Cleanliness, staff & service
Clean and great customer service
Stayed 2 nights in Dec 2024

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

2/10 Terrible

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a king room. It was very nice and clean. Comfortable bed. Very roomy. Quiet as we were on the 4th floor at the very end with no neighbors. Jetted tub was nice after a long walk. Right next to the island. Price wasn't too bad. Would definitely stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Vickie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
They would call to see if we wanted our room cleaned or if we needed extra towels each day. It was clean and friendly staff.
Stayed 4 nights in Dec 2024

8/10 Good

jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Pedro

Disliked: Amenities
Not as great as other reviews are saying. Its ok, but not excellent for the price. I would not recommend for long stays. The place is noisy and our room had a leak in the ceiling above the shower. The ceiling os clearly leaking for a long time as it has manu spots in the paint, something that is as clearly visible should have long been addressed.
Stayed 1 night in Dec 2024

8/10 Good

JENNIFER

Stayed 4 nights in Dec 2024

10/10 Excellent

Beverly

Traveled with partner
Liked: Amenities
Great location for the Island, River Walk & Comedy Theater. Wonderful breakfast vouchers for nearby pancake restaurant which also offers a buffet. Friendly, helpful staff. Comfortable beds.
Stayed 7 nights in Dec 2024

10/10 Excellent

Brooke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
60th Anniversary came with a little disapointment
Location was great, the staff were very friendly, they provided everything we asked for. The free breakfast tickets at the pancake house acrose the street was terible. I at my first morning and never returned. Although I was one of the first to walk in the door the food tasted and looked like it had been there for several hours, The hashbrown were so hard I oule not eat them. The jetted tub in our Jr Suite wood not hold water, I reported it and within an hour they fixed it. Around the tub sure needs some touch up paint. The TV will only face the sofa, you cannot lay in bed and watch the TV. The floor is all scratched up where people have turned the whole TV cabnet out from the wall to turn it facing the bed. I know the online pictures are taken on opening day, and wear and tear is expeted, but a wall mout for the tv, and a little can of paint is not to expensive to invest back ino the business to keep it up. a simple furniture stain pen would help to keep the wood furniture looking as though they are not antique.....Would we stay there again..probably, just because of friendly staff, and location.
Stayed 5 nights in Dec 2024

10/10 Excellent

cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and the staff are amazing would not stay anywhere else
Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the property was great the staff were helpful we would stay again.
Stayed 3 nights in Sep 2024

10/10 Excellent

??

Stayed 2 nights in Aug 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay.
We were here for two nights. The room was very nice. We had a suite and especially enjoyed having the gas logs fireplace. The bed was very comfortable. The hotel is in a good location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Apache

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Suite!!!
We are regular customers and have never been disappointed. This trip we stayed in a suite for the first time. So nice!!!! Huge tub!!!
Livingroom area
Jacuzzi tub
Fireplace
Outside area with music
Stayed 2 nights in Dec 2024

8/10 Good

Vickey

Traveled with family
Liked: Cleanliness, staff & service
Property was good.
Stayed 2 nights in Nov 2024

10/10 Excellent

debra

Stayed 3 nights in Nov 2024

10/10 Excellent

Kelli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for walking to the Island. Staff and Hotel was nice, only downfall was the water pressure but besides that the shower stayed nice and hot the whole time which is unusual with that many guests! We will definately stay again!!
Stayed 3 nights in Nov 2024

10/10 Excellent

russella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the staff was great. Loved everything about this place. Would definitely RECOMMEND!!!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024