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Best Western Toni Inn

2.5 star property

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Photo gallery for Best Western Toni Inn

Indoor pool, seasonal outdoor pool, sun loungers
Lobby
Exterior
Standard Townhome, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed) | Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
3810 Parkway, Pigeon Forge, TN, 37863
  • Dolly Parton's Stampede Dinner Attraction
    ‪1 min walk‬
  • Old Mill
    ‪14 min walk‬
  • LeConte Center at Pigeon Forge
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Standard Room, 2 Queen Beds, Non Smoking, Fireplace | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Fireplace

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Fireplace

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 King Beds

View all photos for Standard Townhome, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

Standard Townhome, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Townhome, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed)

Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed)

  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

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About this property

Best Western Toni Inn

Pigeon Forge hotel steps from Dolly Parton's Stampede Dinner Attraction
An indoor pool, a 24-hour business center, and a hot tub are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a children's pool are onsite.
Best Western Toni Inn offers 115 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

An indoor pool, a children's pool, a seasonal outdoor pool, and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool and a children's pool, Best Western Toni Inn provides an indoor pool and a hot tub. Wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. A complimentary breakfast is offered. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Toni Inn is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast

Things to do

  • Children's pool
  • Heated pool
  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting

Policies

Check-in

Check-in time starts at 4 PM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Toni
Best Western Toni Inn
Best Western Toni Inn Pigeon Forge
Best Western Toni Pigeon Forge
Toni Inn
Toni Inn Best Western
Best Western Pigeon Forge
Best Western Toni Hotel Pigeon Forge
Pigeon Forge Best Western
Best Western Toni Inn Hotel
Best Western Toni Inn Pigeon Forge
Best Western Toni Inn Hotel Pigeon Forge

Best Western Toni Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 575 out of 1004 reviews
Rating 8 - Good. 271 out of 1004 reviews
Rating 6 - Okay. 109 out of 1004 reviews
Rating 4 - Poor. 27 out of 1004 reviews
Rating 2 - Terrible. 22 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tyler

Stayed 1 night in Mar 2025

8/10 Good

Bradley

Stayed 2 nights in Mar 2025

6/10 Okay

Ashley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious beds was comfy. The breakfast was okay but the pool was too cool to be an indoor pool.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lavonne

Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Clean hotel rooms. Well stocked and the indoor pool and jacuzzi was amazing. Pool was nice and warm. Hotel close to everything!
Stayed 1 night in Mar 2025

10/10 Excellent

Denise

Stayed 1 night in Dec 2024

10/10 Excellent

Preston

Stayed 2 nights in Nov 2024

8/10 Good

LaKeshia

Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fireplace and indoor pool are great amenities. The staff at check in and the breakfast buffet are exceptional.
Stayed 1 night in Jan 2025

10/10 Excellent

jennifer

Stayed 1 night in Feb 2025

10/10 Excellent

Josh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, affordable, and safe! Always stay here
Stayed 2 nights in Jan 2025

10/10 Excellent

Josh

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We don’t stay anywhere else! We even forgot something and they called us before we got out of town. Excellent place to stay!
Stayed 4 nights in Feb 2025

4/10 Poor

Kayla

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We ended up leaving this hotel after being initially placed in one room that smelled like cigarettes, and being placed in another room where the crack under the door to the adjoining room was so large that you could easily put your hand underneath. The property itself is not very clean. The walkways outside both rooms were covered in bird poop. The employees were nice and did facilitate our refund when we asked for one, but also seemed very unphased by us telling them about the big security issue we had in our last room. We had staid here a few years ago and had a positive experience; it seems to have gone downhill.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Nice stay

Stayed 1 night in Feb 2025

10/10 Excellent

Casey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was being remodeled they were working on both sides of my room pretty much from daylight past dark. I reached out to the general manager to discuss it he never even returned the email, we should have been told when we booked the reservation to expect all the noise, then we would have went somewhere else.. as far as I'm concerned they owe me compensation for the pure aggravation and not being able to relax.
Stayed 3 nights in Jan 2025

6/10 Okay

stephanie

Rude staff
Stayed 3 nights in Feb 2025

2/10 Terrible

Randy

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disappointing Stay Due to Noise Issues Our stay at this hotel was frustrating due to excessive noise. People were running around outside our room until 1 AM, making it impossible to get our 2-year-old grandbaby to sleep. At 10:30 PM, we called the front desk about a group loudly laughing and playing a TV at full volume outside, but their response had no effect. Despite being told they would address the issue, the noise continued for hours. If you're looking for a quiet place to rest, this may not be the best choice.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and welcoming staff. Very nice housekeepers. Clean room and property. Indoor pool was clean, nice and warm with towels on pool site that can be used. Hot tub was nice and hot and clean. All around i recommend and give 5 stars and 2 thumbs up.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Jan 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

9/10

It was very, very clean!!! The beds were really comfortable.
Stayed 1 night in Jan 2025

8/10 Good

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Sarah Jo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place
Stayed 1 night in Jan 2025

10/10 Excellent

Dessire

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very accessible for families of all sizes.
Stayed 1 night in Jan 2025