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Country Cascades Waterpark Resort

3.5 star property

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Photo gallery for Country Cascades Waterpark Resort

Honeymoon Single Room, 1 King Bed (Celebration Suite) | 1 bedroom, pillowtop beds, in-room safe, desk
Club Room | View from room
Children's activities
Club Room | 1 bedroom, pillowtop beds, in-room safe, desk
Indoor pool, seasonal outdoor pool, cabanas (surcharge), pool umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service
  • Laundry
  • Gym

Explore the area

Map
204 Sharon Dr, Pigeon Forge, TN, 37863
  • Island at Pigeon Forge
    ‪9 min walk‬
  • LeConte Center at Pigeon Forge
    ‪18 min walk‬
  • Titanic Museum
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪54 min drive‬

Room options

View all photos for Family Room, Balcony, Mountain View

Family Room, Balcony, Mountain View | View from room

Family Room, Balcony, Mountain View

  • 463 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Signature Room

Signature Room | 1 bedroom, pillowtop beds, in-room safe, desk

Signature Room

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bunk Bed

View all photos for Family Penthouse

Family Penthouse | Living area | 43-inch flat-screen TV with digital channels, TV

Family Penthouse

  • 600 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Honeymoon Single Room, 1 King Bed (Celebration Suite)

Honeymoon Single Room, 1 King Bed (Celebration Suite) | 1 bedroom, pillowtop beds, in-room safe, desk

Honeymoon Single Room, 1 King Bed (Celebration Suite)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | 1 bedroom, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Queen Beds

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Studio Suite

1 bedroom, pillowtop beds, in-room safe, desk

Family Studio Suite

  • 465 sq ft
  • Sleeps 6
  • 2 Queen Beds OR 1 Queen Sofa Bed

View all photos for Club Room

Club Room | 1 bedroom, pillowtop beds, in-room safe, desk

Club Room

  • 300 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Large Twin Bunk Beds

View all photos for Family Room, Balcony, Poolside

1 bedroom, pillowtop beds, in-room safe, desk

Family Room, Balcony, Poolside

  • 465 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

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About this property

Country Cascades Waterpark Resort

3.5-star hotel in Downtown Pigeon Forge
This hotel features 2 restaurants, free water park access, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, 2 coffee shops/cafes, and a snack bar/deli are onsite. Housekeeping is available on request.
Country Cascades Waterpark Resort offers 314 accommodations with safes and designer toiletries. Beds feature pillowtop mattresses. 43-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a complimentary water park and a fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. In addition to a complimentary water park, Country Cascades Waterpark Resort features a waterslide and an indoor pool. This family-friendly hotel also offers a children's pool, a seasonal outdoor pool, and a fitness center. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available. A total renovation of this property was completed in January 2023.

Country Cascades Waterpark Resort has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Nonnaroni's - Onsite restaurant.
ReFuel - Onsite coffee shop. Open daily.
Granny Clucket's Breakfat - Onsite family restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 14.99 for adults and USD 9.99 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Granny Clucket's Breakfat
  • Nonnaroni's
  • ReFuel

Things to do

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Heated pool
  • Indoor pool
  • Rock climbing
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's games
  • Children's pool
  • Fenced pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Firepit
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool

More

  • 3 buildings
  • 7 floors
  • Built in 1996
  • Comprehensive food waste policy
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • Renovated entire property - January 2023
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 10 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 14.99 for adults and USD 9.99 for children
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from March 14 to October 18
Pool access available from 9:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Cascades Waterpark Resort Pigeon Forge
Country Cascades Hotel
Country Cascades Hotel Pigeon Forge
Country Cascades Pigeon Forge
Country Inn Pigeon Forge
Pigeon Forge Country Inn
Country Cascades Waterpark Pigeon Forge
Country Cascades Waterpark
Country Inn Pigeon Forge
Pigeon Forge Country Inn
Country Cascades Hotel Pigeon Forge
Country Cascades Waterpark Resort Hotel
Country Cascades Waterpark Resort Pigeon Forge
Country Cascades Waterpark Resort Hotel Pigeon Forge

Country Cascades Waterpark Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1370 out of 2164 reviews
Rating 8 - Good. 450 out of 2164 reviews
Rating 6 - Okay. 189 out of 2164 reviews
Rating 4 - Poor. 90 out of 2164 reviews
Rating 2 - Terrible. 65 out of 2164 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cindi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back again soon!
It was amazing! The staff is wonderful and the amenities they offer are perfect for every need we had, pizza and snow cones for the kiddos and muffins and too many sweets to choose from in the candy shop. This was our first time back in a couple of years but it will be our top spot from now on as the indoor water slides and pool were exactly what we were looking for!
Stayed 2 nights in Dec 2024

10/10 Excellent

Bessie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t really have any issues everything was great
Stayed 1 night in Dec 2024

10/10 Excellent

Korea

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for kids and relaxation for parents!
Stayed 3 nights in Dec 2024

10/10 Excellent

Tristan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The indoor pool was great. Hot tub was big. Coffee shop coffee was very good and reasonably priced. The sundries shop had several items we forgot which was also great. Room was comfortable. Expect some noise because there are lots of little kids running up and down the halls and in the rooms but it was manageable. There are a lot of events if you have little kids. The atmosphere was very pleasant there and it was walking distance to a ton of stuff. We had a blast playing basketball in the pool with our kids. Would love it if they would add a volleyball net.
Stayed 2 nights in Dec 2024

10/10 Excellent

Herena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2024

6/10 Okay

Heather

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The facility its self was great kids loved the water park but the people above us partied all night long it sounded like the ceiling was going to cave in! We complained to guest services (I hate to complain I get people are on vacation but have kids that need to sleep). They said they would look into it but nothing changed so we payed around 250$ for a room to sleep in and got little to no sleep at all!
Stayed 1 night in Dec 2024

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

10/10 Excellent

Brittany

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The club room had a perfect set up for our family of 2 adults and 4 kids, will be staying again in the future!
Stayed 1 night in Nov 2024

10/10 Excellent

Terri

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 9 year old niece loved the activities and the water park!
Stayed 1 night in Dec 2024

10/10 Excellent

Nekeia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Anna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and plenty of amenities! Lots of great activities on property for kids!
Stayed 3 nights in Dec 2024

10/10 Excellent

armand

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always our favorite place to stay. Walking distance from soooo many attractions to include the island and several restaurants. The cabanas inside and outside are so worth it for the Waterpark. LOVED having the food options at the resort.
Stayed 4 nights in Dec 2024

10/10 Excellent

Josh

Stayed 1 night in Dec 2024

10/10 Excellent

Stacy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for young kids. They thought of everything.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jordan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Dec 2024

10/10 Excellent

Stevie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Ginnia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place that we have ever stayed
Stayed 2 nights in Dec 2024

10/10 Excellent

Jason

Stayed 2 nights in Dec 2024

10/10 Excellent

Yanetsy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services
Stayed 4 nights in Dec 2024

2/10 Terrible

Ginnia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We did not have warm water to take a shower and we told the staff but nothing was done
Stayed 1 night in Dec 2024

10/10 Excellent

Donald

Stayed 1 night in Dec 2024

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Franchez

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about the resort was great. There was someone under us smoking and we smelt it everytime
Stayed 2 nights in Dec 2024

10/10 Excellent

Joe

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great and the indoor water park was wonderful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lilianis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo el personal fue muy amable
Stayed 2 nights in Dec 2024