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Country Cascades Waterpark Resort

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Country Cascades Waterpark Resort

Honeymoon Single Room, 1 King Bed (Celebration Suite) | 1 bedroom, pillowtop beds, in-room safe, desk
Children's activities
Family Room, Balcony, Poolside | Balcony
Indoor pool, seasonal outdoor pool, cabanas (surcharge), pool umbrellas
Family Penthouse | Living area | 43-inch flat-screen TV with digital channels, TV

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Gym
  • Hot Tub

Explore the area

Map
204 Sharon Dr, Pigeon Forge, TN, 37863
  • The Comedy Barn Theater
    5 min walk
  • Pigeon Forge Factory Outlet Mall
    6 min walk
  • Island at Pigeon Forge
    9 min walk
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    12 min drive

Room options

View all photos for Family Room, Balcony, Mountain View

Family Room, Balcony, Mountain View | View from room

Family Room, Balcony, Mountain View

  • 463 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Signature Room

Signature Room | 1 bedroom, pillowtop beds, in-room safe, desk

Signature Room

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bunk Bed

View all photos for Family Penthouse

Family Penthouse | Living area | 43-inch flat-screen TV with digital channels, TV

Family Penthouse

  • 600 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Honeymoon Single Room, 1 King Bed (Celebration Suite)

Honeymoon Single Room, 1 King Bed (Celebration Suite) | 1 bedroom, pillowtop beds, in-room safe, desk

Honeymoon Single Room, 1 King Bed (Celebration Suite)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | 1 bedroom, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Queen Beds

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Studio Suite

1 bedroom, pillowtop beds, in-room safe, desk

Family Studio Suite

  • 465 sq ft
  • Sleeps 6
  • 2 Queen Beds OR 1 Queen Sofa Bed

View all photos for Club Room

Club Room | 1 bedroom, pillowtop beds, in-room safe, desk

Club Room

  • 300 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Large Twin Bunk Beds

View all photos for Family Room, Balcony, Poolside

1 bedroom, pillowtop beds, in-room safe, desk

Family Room, Balcony, Poolside

  • 465 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

Similar properties

Exterior

Grand Smokies Resort Lodge

Pool
Kids pool
Waterslide
Parking included
4.1 out of 5, Very Good, (390)
The price is $90
per night
$101 total
includes taxes & fees
Dec 10 - Dec 11
Grand Smokies Resort Lodge

About this property

Country Cascades Waterpark Resort

3.5-star hotel in Downtown Pigeon Forge
This hotel features 2 restaurants, free water park access, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, 2 coffee shops/cafes, and a snack bar/deli are onsite. Housekeeping is available on request.
Country Cascades Waterpark Resort offers 314 accommodations with safes and designer toiletries. Beds feature pillowtop mattresses. 43-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, a children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a complimentary water park and a fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. In addition to a complimentary water park, Country Cascades Waterpark Resort features a waterslide and an indoor pool. This family-friendly hotel also offers a children's pool, a seasonal outdoor pool, and a spa tub. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available. A total renovation of this property was completed in January 2023.

Country Cascades Waterpark Resort has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Nonnaroni's - Onsite restaurant.
ReFuel - Onsite coffee shop. Open daily.
Granny Clucket's Breakfat - Onsite family restaurant. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 14.99 for adults and USD 9.99 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Granny Clucket's Breakfat
  • Nonnaroni's
  • ReFuel

Things to do

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Heated pool
  • Indoor pool
  • Rock climbing
  • Seasonal outdoor pool
  • Spa tub
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's games
  • Children's pool
  • Fenced pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)

Outdoors

  • Firepit
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool

More

  • 3 buildings
  • 7 floors
  • Built in 1996
  • Comprehensive food waste policy
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 10 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 14.99 for adults and USD 9.99 for children
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from March 11 to October 27
Pool access available from 10:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Cascades Waterpark Resort Pigeon Forge
Country Cascades Hotel
Country Cascades Hotel Pigeon Forge
Country Cascades Pigeon Forge
Country Inn Pigeon Forge
Pigeon Forge Country Inn
Country Cascades Waterpark Pigeon Forge
Country Cascades Waterpark
Country Inn Pigeon Forge
Pigeon Forge Country Inn
Country Cascades Hotel Pigeon Forge
Country Cascades Waterpark Resort Hotel
Country Cascades Waterpark Resort Pigeon Forge
Country Cascades Waterpark Resort Hotel Pigeon Forge

Country Cascades Waterpark Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1242 out of 2010 reviews" "
Rating 8 - Good. 440 out of 2010 reviews" "
Rating 6 - Okay. 180 out of 2010 reviews" "
Rating 4 - Poor. 84 out of 2010 reviews" "
Rating 2 - Terrible. 64 out of 2010 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shea

Traveled with family and small children, Traveled with family
We will definitely be going back. We enjoy everything about the place. Prices are at a great price. Pool is clean. We will be back. We can’t wait to see the indoor pool stuff next year.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ashley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the safe, fun, family friendly atmosphere ❤️
Stayed 2 nights in Aug 2024

10/10 Excellent

Kodi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just didn’t like that there was construction the whole time, didn’t know about it until arrival.
Stayed 6 nights in Aug 2024

8/10 Good

Ronald and Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice. The room was nice and the view was beautiful off the balcony. We stayed in the “tower” not connected to the main hotel. The hallways were really dirty. Same bits of trash all 3 days. Something sticky was spilt in the elevator and that was also there all 3 days. Our tub seemed to have been repaired instead of replaced and cracked and popped like you were going to fall through. The water pressure was so low you have no choice but to stand on the repaired area. The worst was no coffee pot in the room. I understand you want people to buy coffee and if that’s the case make it coffee that tastes good. We would like to come back next year and bring our granddaughter to enjoy the pool and slides.
Stayed 2 nights in Aug 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
So many things to do right on location
Stayed 1 night in Aug 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only have 4 star area around the property only because construction expansion is going on
Stayed 1 night in Aug 2024

10/10 Excellent

Tony

Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families. Fun water park. Great food options.
Stayed 4 nights in Aug 2024

6/10 Okay

Nancy

Traveled with family
Liked: Cleanliness
Decent but there is better
Decent hotel , price is better than most. Don’t stay in building number 2 if you want to use the pool. You have to walk all the way through the main building and pass by all the stuff they have for sale just to get to and from the pool. This is something new they use to have an entrance on the side but since they added more stuff to sale you now you have to drag your kids past all of the stuff twice.
Stayed 1 night in Aug 2024

10/10 Excellent

Dustin

Liked: Staff & service, property conditions & facilities
Only thing i didnt like was when they cleaned the room each day the didnt sweep
Stayed 4 nights in Aug 2024

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went down for a few days to go to splash county. This was perfect for a few day stay. Love all the options you have just to do inside the hotel for food and snacks. We did the suite with the 4 bunks for the kids. The older kids are 5.6 or taller and they fit just fine. Super comfy king bed and love the blackout shade.
Stayed 2 nights in Aug 2024

8/10 Good

Meaghan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathtub and bed were amazing! Our only issue was the TV never worked.
Stayed 1 night in Aug 2024

10/10 Excellent

Kristen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife, daughter, and I stayed here on our family vacation and were looking for a hotel in the heart of our destination location and kid friendly and Country Cascades waterpark resort did not disappoint. The pool and water slides were awesome and then later at night we enjoyed smores around their fire pit. The room was clean, spacious, and had an amazing view on the smoky mountains. It was also walking distance to the endless attractions that pigeon forge had to offer. Would recommend and stay again!
Stayed 3 nights in Aug 2024

10/10 Excellent

Grace

Stayed 3 nights in Aug 2024

10/10 Excellent

Rhonda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were SUPER nice, had restaurants inside the hotel, huge arcade, ice cream shop, candy shop, and plenty of activities for children. Pools were top notch. Will definitely stay here again
Stayed 1 night in Aug 2024

10/10 Excellent

hardikkumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Aug 2024

6/10 Okay

Tim and Nancy

Business traveler, Traveled with family
Not the best
We only stayed because of water park and it was too cold to get in. On our last day check out is at 10am and we had housekeeping noon our door at 8:30am.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

paul

Traveled with family
Mountain mediocrity
Quite nice hotel and pool area.Busy area but set back from main highway so fairly peaceful. However our 'mountain view' was interrupted by building works directly across road from balcony. This coincided with building noise from about 7.30 am. Not great. Couldn't access pool area adjacent to Building 2 without walking across car park to Building 1 and walking all the back through to end up by pool, 30m from Building 2.......bit silly........ Also, one morning builders having gas pipe issues. Very strong smell of gas noticable from balcony and in room ie being sucked in by a/c unit. Required fire and police attendance but nobody from hotel seemed particularly concerned. Hotel offer towel service, or should I say tea towel service.
........mountain view.......
Stayed 1 night in Aug 2024

10/10 Excellent

Casandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and accommodating.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lil family vacay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Corey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024