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Country Cascades Waterpark Resort

3.5 star property

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Photo gallery for Country Cascades Waterpark Resort

Indoor pool, seasonal outdoor pool, cabanas (surcharge), pool umbrellas
Property video
Club Room | 1 bedroom, pillowtop beds, in-room safe, desk
Family Penthouse | Living area | 43-inch flat-screen TV with digital channels, TV
Club Room | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Room service
  • Laundry
  • Gym
  • Pool
$120
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
204 Sharon Dr, Pigeon Forge, TN, 37863
  • Place, Island at Pigeon Forge
    ‪6 min walk‬
  • Place, LeConte Center at Pigeon Forge
    ‪10 min walk‬
  • Place, Titanic Museum
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪65 min drive‬

Room options

View all photos for Family Room, Balcony, Poolside

Family Room, Balcony, Poolside | Balcony

Family Room, Balcony, Poolside

8.8 out of 10
Excellent
(86 reviews)
  • 465 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Family Studio Suite

1 bedroom, pillowtop beds, in-room safe, desk

Family Studio Suite

8.2 out of 10
Very good
(24 reviews)
  • 465 sq ft
  • Sleeps 6
  • 2 Queen Beds OR 1 Queen Sofa Bed

View all photos for Family Room, Balcony, Mountain View

Family Room, Balcony, Mountain View | View from room

Family Room, Balcony, Mountain View

8.8 out of 10
Excellent
(78 reviews)
  • 463 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Room

Club Room | 1 bedroom, pillowtop beds, in-room safe, desk

Club Room

9.2 out of 10
Wonderful
(52 reviews)
  • 300 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Large Twin Bunk Beds

View all photos for Signature Room

Signature Room | 1 bedroom, pillowtop beds, in-room safe, desk

Signature Room

9.4 out of 10
Exceptional
(36 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bunk Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | 1 bedroom, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(162 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Single Room, 1 King Bed (Celebration Suite)

Honeymoon Single Room, 1 King Bed (Celebration Suite) | 1 bedroom, pillowtop beds, in-room safe, desk

Honeymoon Single Room, 1 King Bed (Celebration Suite)

8.8 out of 10
Excellent
(38 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Penthouse

Family Penthouse | Living area | 43-inch flat-screen TV with digital channels, TV

Family Penthouse

8.4 out of 10
Very good
(36 reviews)
  • 600 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

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About this property

Country Cascades Waterpark Resort

3.5-star hotel in Downtown Pigeon Forge
This hotel features 2 restaurants, free water park access, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, 2 coffee shops/cafes, and a snack bar/deli are onsite. Housekeeping is available on request.
Country Cascades Waterpark Resort offers 314 accommodations with safes and designer toiletries. Beds feature pillowtop mattresses. 43-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a complimentary water park and a fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. In addition to a complimentary water park, Country Cascades Waterpark Resort features a waterslide and an indoor pool. This family-friendly hotel also offers a children's pool, a seasonal outdoor pool, and a fitness center. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available. A total renovation of this property was completed in January 2023.

Country Cascades Waterpark Resort has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Nonnaroni's - Onsite restaurant.
ReFuel - Onsite coffee shop. Open daily.
Granny Clucket's Breakfat - Onsite family restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 14.99 for adults and USD 9.99 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Granny Clucket's Breakfat
  • Nonnaroni's
  • ReFuel

Things to do

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Heated pool
  • Indoor pool
  • Rock climbing
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's games
  • Children's pool
  • Fenced pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Firepit
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool

More

  • 3 buildings
  • 7 floors
  • Built in 1996
  • Comprehensive food waste policy
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • Renovated entire property - January 2023
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 14.99 for adults and USD 9.99 for children
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from March 14 to October 18
Pool access available from 9:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Cascades Waterpark Resort Pigeon Forge
Country Cascades Hotel
Country Cascades Hotel Pigeon Forge
Country Cascades Pigeon Forge
Country Inn Pigeon Forge
Pigeon Forge Country Inn
Country Cascades Waterpark Pigeon Forge
Country Cascades Waterpark
Country Inn Pigeon Forge
Pigeon Forge Country Inn
Country Cascades Hotel Pigeon Forge
Country Cascades Waterpark Resort Hotel
Country Cascades Waterpark Resort Pigeon Forge
Country Cascades Waterpark Resort Hotel Pigeon Forge

Country Cascades Waterpark Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1567 out of 2342 reviews
Rating 8 - Good. 420 out of 2342 reviews
Rating 6 - Okay. 204 out of 2342 reviews
Rating 4 - Poor. 87 out of 2342 reviews
Rating 2 - Terrible. 64 out of 2342 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools and slides were a big hit for the grandkids. The refillable cups were my least favorite. We brought our cups from the precious year and paid the same price as getting a new cup.
Stayed 2 nights in Jul 2025

10/10 Excellent

Wade

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Vacation 2025

The property was very clean and well kept!! My grandchildren loved it!!
Stayed 6 nights in Jul 2025

10/10 Excellent

Jake

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was clean. Pools were in great shape. Slides were fun. Would stay here again
Stayed 5 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort

Hotel Review

Check in was smooth. Rooms were okay. Noticed some deterioration in certain places and other places needed deeper cleaning. Beds were comfortable. Slides were fun. Pool was fun. Food was good. A lot of games were down in the arcade.
Stayed 5 nights in Jul 2025

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, room comfort
Clean
Stayed 3 nights in Jul 2025

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Darrell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place, atmosphere

Great trip. Everything the kids wanted all in one place. Plenty to do. Well worth the price. We will be back. Grandsons loved it. Tomlinson Family
Stayed 3 nights in Jul 2025

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all friendly and helpful from the moment we checked in. The rooms were very clean and comfortable. The kids could have stayed at the splash pad area all day every day; they had such a good time! The water slide areas were manned with attentive staff, so it was safe as well as fun. Inside, there were different food choices, so we didn't have to go off site unless we just wanted to. Additionally, the kids have scheduled activities daily; there is a printed schedule, so nothing is missed. They enjoyed things like crafts, storytime, and a nightly dance party. It was a great trip!
Stayed 2 nights in Jul 2025

10/10 Excellent

Laurel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Joe, Jasper

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was absolutely perfect for kids. Swimming and activities were great.
Stayed 2 nights in Jul 2025

10/10 Excellent

Belinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, staff friendly
Stayed 1 night in Jun 2025

4/10 Poor

Kathryn

Traveled with group
Disliked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

MICHELLE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the waterpark and amenities. Nice clean hotel. Beds were comfortable. Staff was great!
Stayed 1 night in Jun 2025

8/10 Good

Jeffrey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Around everything!!! Waterpark, amenities and staff is great. From the quick bite and coffee to the friendly staff at the waterslides no complaints. Only concern is how much the rooms need updating. Just feels like a cheap motel bathroom. The bed is comfortable but it can use more of a higher quality bedding.
Stayed 4 nights in Jul 2025

4/10 Poor

Sheena

Traveled with family and small children
Disliked: Cleanliness
The beds terrible and the room was not clean. Found a hair clip on the floor next to a bed. Looked like they didnt sweep or clean the room. Very disappointed in the cleanliness.
Stayed 4 nights in Jul 2025

10/10 Excellent

Francesca

Stayed 7 nights in Jul 2025

10/10 Excellent

Heather, Bridgetown

Liked: Amenities, property conditions & facilities
Country Cascades was a delight. The waterpark was great. The children totally enjoyed it.
Stayed 8 nights in Jul 2025

10/10 Excellent

Crystal

Stayed 8 nights in Jul 2025

8/10 Good

Rick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Aris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family fun

We had a really wonderful stay. The room was neat and clean, staff very friendly and helpful, pool fun and refreshing. My kids had a ball! Only downside is arcade and breakfast kind of pricey for large families. Also no takeout containers for breakfast is kind of wasteful.
Stayed 2 nights in Jul 2025

6/10 Okay

Jone

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disappointed in NO coffee pot in our room. No complimentary coffee or water on the property. The inside slides were not working some of the time. The arcade room is not great—disappointing! We will not return. Not great for the price!
Stayed 2 nights in Jul 2025

8/10 Good

Brian

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Great place too stay my only issue was my first night hurting my foot on the bed frame too nice of a place for them metal bed frames hanging out under the mattresses other than that extremely satisfied
Stayed 4 nights in Jul 2025

10/10 Excellent

Ronesha

Liked: Cleanliness, amenities, property conditions & facilities
Great for families and small children
Stayed 2 nights in Mar 2025

6/10 Okay

Jill

Traveled with family
Disliked: Cleanliness
The staff was great. I had the most interaction with staff member named Gabby. What a great attitude so helpful and kind. The big time negative and the main reason I will never go back to this hotel is because the property had water all over the floor from the indoor water area to all the activity spaces to the elevators! Unexcptable. I saw so many people lose balance and slip. I was a nervous reck my entire trip!
Stayed 6 nights in Jul 2025

10/10 Excellent

DEBBIE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025