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Holiday Inn Express Pigeon Forge/Near Dollywood by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Pigeon Forge/Near Dollywood by IHG

Indoor pool, seasonal outdoor pool
Property amenity
Exterior
Breakfast meal
Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
308 Henderson Chapel Rd, Pigeon Forge, TN, 37863
  • Titanic Museum
    ‪11 min walk‬
  • Hatfield and McCoy Dinner Show
    ‪12 min walk‬
  • Island at Pigeon Forge
    ‪2 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪65 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Extra Floor Space)

Suite, 1 King Bed (Extra Floor Space) | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed (Extra Floor Space)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(40 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Plaza Inn

  • Pool
  • Hot Tub
  • Breakfast included
  • Kids pool
4.5 out of 5, Wonderful, (1797)
$101 nightly
The price is $101 total
includes taxes & fees
Best Western Plaza Inn

About this property

Holiday Inn Express Pigeon Forge/Near Dollywood by IHG

Pigeon Forge hotel walkable to Titanic Museum
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a seasonal outdoor pool.
Holiday Inn Express Pigeon Forge/Near Dollywood by IHG offers 105 air-conditioned accommodations with safes and coffee/tea makers. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool and an indoor pool, Holiday Inn Express Pigeon Forge/Near Dollywood by IHG provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. Event facilities measuring 1140 square feet (106 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Holiday Inn Express Pigeon Forge/Near Dollywood by IHG is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,140 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Dollywood
Holiday Inn Express Forge/Near Dollywood
Holiday Inn Express Forge/Near Dollywood Hotel
Holiday Inn Express Forge/Near Dollywood Hotel Pigeon
Holiday Inn Express Pigeon Forge/Near Dollywood
Holiday Inn Express Pigeon Forge/Near Dollywood Hotel
Holiday Inn Express Pigeon Forge/Near Dollywood
Holiday Inn Express Pigeon Forge/Near Dollywood by IHG Hotel
Holiday Inn Express Pigeon Forge/Near Dollywood an IHG Hotel

Holiday Inn Express Pigeon Forge/Near Dollywood by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 358 out of 677 reviews
Rating 8 - Good. 195 out of 677 reviews
Rating 6 - Okay. 68 out of 677 reviews
Rating 4 - Poor. 36 out of 677 reviews
Rating 2 - Terrible. 20 out of 677 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Roddy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noisy hot tub

Wasn’t happy about the room above us the person got in hot tub about 10:15 pm and it ran for about 45 minutes, then next nite about the same time ran for 30 minutes, then the next morning they were in it at 6:00. The evening times we were awake but Saturday morning was awakened by the noise, they are very noisy
Stayed 2 nights in Apr 2025

8/10 Good

June

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Judy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was within a good distance of a lot of places we were going ti
Stayed 3 nights in Apr 2025

10/10 Excellent

Dorene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were early so asked and recieved a call when our room was ready.
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Traveled with family
Liked: Amenities
The staff was phenomenal. They were very accommodating and kind.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Clean, comfy, close to The Island & super nice staff!
Stayed 1 night in Mar 2025

6/10 Okay

Breanna

Liked: Staff & service
Disliked: Room comfort
Over all was ok. Ac wasn’t strong enough to cool room. Ended up having to buy fan to be comfortable
Stayed 1 night in Mar 2025

8/10 Good

Edward

Stayed 1 night in Feb 2025

8/10 Good

Liz

Stayed 1 night in Mar 2025

10/10 Excellent

Sky

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

GWENDOLYN

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Bo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the free breakfast and the room was nice
Stayed 3 nights in Mar 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They people there was really nice
Stayed 2 nights in Feb 2025

10/10 Excellent

Teri

Liked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The overall stay was good. However, the Jacuzzi tub kept spitting out black flakes from the jets. We didn’t use the tub. The desk person did adjust our room bill due to this.
Stayed 3 nights in Jan 2025

10/10 Excellent

Cecil

Liked: Cleanliness, staff & service, property conditions & facilities
the area location and shopping areas
Stayed 2 nights in Jan 2025

10/10 Excellent

Yadniel

Stayed 2 nights in Dec 2024

2/10 Terrible

Lisa

Stayed 1 night in Dec 2024

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good choice for couples

Clean and quiet. Nice breakfast buffet.
Stayed 1 night in Dec 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location! Staff was fantastic
Stayed 4 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness
Breakfast was really good each day. Good location. Only thing was no extra chair in our room.
Stayed 4 nights in Nov 2024

10/10 Excellent

Victoriya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Front desk stuff was very nice and helpful. Room clean, bed very comfortable, having jet tub in the room was excellent relaxation after being hiking for long. Breakfast was good and hot. Overall very satisfied with hotel. Definitely will be back!
Stayed 1 night in Nov 2024

6/10 Okay

Michael French

Stayed 1 night in Oct 2024