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Holiday Inn & Suites Pigeon Forge Convention Center, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn & Suites Pigeon Forge Convention Center, an IHG Hotel

Terrace/patio
Point of interest
Breakfast and lunch served
Lobby
Meeting facility

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Hot Tub
    Hot Tub

Explore the area

Map
2905 Parkway, Pigeon Forge, TN, 37863
  • Pigeon Forge Factory Outlet Mall
    3 min walk
  • The Comedy Barn Theater
    8 min walk
  • Island at Pigeon Forge
    12 min walk
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    15 min drive

Room options

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 460 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Balcony, Park View (Parkway View)

Premium Room, 2 Queen Beds, Balcony, Park View (Parkway View) | Egyptian cotton sheets, premium bedding, pillowtop beds

Premium Room, 2 Queen Beds, Balcony, Park View (Parkway View)

  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Shower)

  • 330 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Fireplace, River View (Top Floor)

Suite, 1 Bedroom, Fireplace, River View (Top Floor) | Egyptian cotton sheets, premium bedding, pillowtop beds

Suite, 1 Bedroom, Fireplace, River View (Top Floor)

  • 460 sq ft
  • River view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower) | Egyptian cotton sheets, premium bedding, pillowtop beds

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 460 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, Park View (Parkway View)

Premium Room, 1 King Bed, Balcony, Park View (Parkway View) | Egyptian cotton sheets, premium bedding, pillowtop beds

Premium Room, 1 King Bed, Balcony, Park View (Parkway View)

  • 390 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Park View (Parkway View)

Suite, 1 Bedroom, Balcony, Park View (Parkway View) | Egyptian cotton sheets, premium bedding, pillowtop beds

Suite, 1 Bedroom, Balcony, Park View (Parkway View)

  • 595 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 King Bed

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

Premium Room, 1 King Bed, Accessible (Mobility, Transfer Shower) | Egyptian cotton sheets, premium bedding, pillowtop beds

Premium Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room

  • 330 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Balcony, River View (Top Floor)

Premium Room, 1 King Bed, Balcony, River View (Top Floor) | Egyptian cotton sheets, premium bedding, pillowtop beds

Premium Room, 1 King Bed, Balcony, River View (Top Floor)

  • 390 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 2 Queen Beds

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Fireplace

Egyptian cotton sheets, premium bedding, pillowtop beds

Suite, 1 Bedroom, Fireplace

  • 460 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony, Park View (Parkway View)

View from room

Suite, 1 Bedroom, Balcony, Park View (Parkway View)

  • 595 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Balcony, River View (Top Floor)

Premium Room, 2 Queen Beds, Balcony, River View (Top Floor) | Egyptian cotton sheets, premium bedding, pillowtop beds

Premium Room, 2 Queen Beds, Balcony, River View (Top Floor)

  • 390 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony, Park View (Parkway View)

Egyptian cotton sheets, premium bedding, pillowtop beds

Suite, 1 Bedroom, Balcony, Park View (Parkway View)

  • 595 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room (Specialty)

Egyptian cotton sheets, premium bedding, pillowtop beds

Room (Specialty)

  • 330 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn & Suites Pigeon Forge Convention Center, an IHG Hotel

4-star hotel in Downtown Pigeon Forge
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Holiday Inn & Suites Pigeon Forge Convention Center, an IHG Hotel offers 109 accommodations with coffee/tea makers and bathrobes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Premium digital television is provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Pigeon Forge hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Holiday Inn & Suites Pigeon Forge Convention Center, an IHG Hotel provides a spa tub and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 2 meeting rooms. Event facilities measuring 1700 square feet (158 square meters) include a conference center. This business-friendly hotel also offers a terrace, a fireplace in the lobby, and laundry facilities.

Holiday Inn & Suites Pigeon Forge Convention Center, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The Casual Pint - This restaurant serves breakfast and lunch. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 12.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Casual Pint

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (1,700 square feet of space)

Outdoors

  • In a national park
  • On a river
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • High-pile carpet in room
  • Pool hoist on site
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Ice maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Early check-in subject to availability
Early check-in fee: USD 75
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Econo Lodge Hotel Pigeon Forge
Econo Lodge Pigeon Forge
Econo Lodge Riverside Hotel Pigeon Forge
Econolodge Pigeon Forge
Pigeon Forge Econo Lodge
Econo Lodge Motel Pigeon Forge
Rodeway Inn Motel Pigeon Forge
Rodeway Inn Pigeon Forge
Rodeway Pigeon Forge

Holiday Inn & Suites Pigeon Forge Convention Center, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 429 out of 618 reviews" "
Rating 8 - Good. 111 out of 618 reviews" "
Rating 6 - Okay. 46 out of 618 reviews" "
Rating 4 - Poor. 16 out of 618 reviews" "
Rating 2 - Terrible. 16 out of 618 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Xlent
Stayed 1 night in Aug 2024

6/10 Okay

Allen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Syed

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Disappointed with staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Andre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great it was surrounded by a lot of great attractions
Stayed 5 nights in Aug 2024

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool is small . No blinds to block out light .
Stayed 3 nights in Aug 2024

10/10 Excellent

Genine, Johnson City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Aug 2024

10/10 Excellent

Prasanna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it
Stayed 2 nights in Jul 2024

6/10 Okay

Michael, McGaheysville

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very convenient to all dining options and shopping. Our TV did not work for the 3 days we were there. Call about it to the front desk they said that they would put a work order in. Never heard or seen from them. The AC froze up and the room was hot.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christina Rae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. We had a queen suite and it was great. Hard to cook the room below 70 but still great.
Stayed 3 nights in Aug 2024

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service
This property was central and walkable to many of the activities we wanted to take in. We chose a suite because it provided a sleeper sofa and we needed the extra space. However, we should have saved the extra $$ because it was like sleeping directly on mattress springs. The staff were all friendly and accommodating and made us feel welcome. The only other negative experience about the hotel was the fact that the room never cooled down and was uncomfortably hot. But kudos on great customer service and a wonderful location!
Stayed 4 nights in Jul 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicki

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When i checked in late at night the manager on duty was very nice and helpful. The room was clean and a/c worked very well!
Stayed 1 night in Jul 2024

6/10 Okay

Marcella

Traveled with partner
Disliked: Staff & service
Neda were nice and bathroom clean. Pool and gym smelled and carpet needs replaced
Stayed 5 nights in Jul 2024

6/10 Okay

Tiana

Traveled with family
Disliked: Staff & service
We drove a long way and on line it said check in was at 3. When we arrived we were told our room was still dirty and we would have to wait. It was over an hour before we could check in and staff was not empathetic
Stayed 1 night in Jul 2024

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good overall
Everything was great except our balcony door did not open and the sofa bed did not have any blankets or sheets so it took several minutes of waiting on hold to get a hold of someone to bring them up. In the other room (we had two) the Keurig did not work. It is minutes within the trolley stop to the Island which was awesome. Overall it is a nice hotel.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Latreece

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Laura

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overnight for Family of Five
We chose this hotel because the room configuration worked for our family. We had two adults and three 17 year olds. The layout provided adequate separation and sleeping accommodations for everyone. The room was clean (other than takeout leftovers in the refrigerator from the previous guests). Unfortunately, the pull-out bed was not made and there was no bedding available in the room for it. We called the front desk to let them know and, eventually, bedding was delivered (minus pillows which we had to ask for specifically). We made the bed ourselves. I felt that task was the responsibility of the housekeeping staff yet there was no apology for the oversight. It was clear that we would need that bed since we had 5 people in the room. The room could have had more garbage receptacles. There were two very small garbage cans which were filled very quickly even though we were only there one night. It was nice to have a balcony, but there was quite a a bit of loud traffic noise. That can't exactly be avoided due to the location. It would have been great to have a complimentary breakfast, but it was over $12 per person to have breakfast. Staff was not rude, but they were not pleasant and welcoming either. The pool was nice, but quite small. The spa pool looked very inviting, but was out of order during our stay. Again, this hotel was clean and adequate for our overnight stay. I would not choose to stay there again due to the (relatively minor) issues we experienced.
Stayed 1 night in Jul 2024

6/10 Okay

Carrie

It was nice. Room was clean but carpet a little worn. The view was ok. You could only see a small part of the river. Location was good within walking distance to the island and several places to eat.
Stayed 3 nights in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service
SCAM!! SCHEME!!! WILL STILL YOUR THINGS!!
WARNING!!!!!!! The employees at this hotel have a scheme going on!!!! Beware they do not check for identification & will check someone else in to your prepaid reservation! Even the manager is in on it!! IF YOU WANT TO BE TREATED LIKE A FOOL THIS IS THE HOTEL FOR YOU!! IF YOU LIKE THE CHECK IN PROCESS TO TAKE 2 HOURS BC THE HOTEL DOES NOT KNOW HOW TO DO THEIR JOB CORRECTLY AND APPEAR TO BE VERY DENSE!! You love obtuse employees this is the place for u
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was mold in the bathroom sink, a stain on our blanket, and the room didn't cool like it should have. The smell of the pool was so strong of chlorine and very cloudy and the hot tub was out of order. The free water tasted and smelt like chlorine.
Stayed 2 nights in Jul 2024

10/10 Excellent

Donna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Enoch

Disliked: Cleanliness
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024