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Howard Johnson by Wyndham Pigeon Forge

2.5 star property

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Photo gallery for Howard Johnson by Wyndham Pigeon Forge

Waterslide
Jetted tub
Property amenity
Lobby
Exterior

Reviews

4.8 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
2162 Parkway, Pigeon Forge, TN, 37863
  • Titanic Museum
    ‪4 min walk‬
  • Hatfield and McCoy Dinner Show
    ‪7 min walk‬
  • Island at Pigeon Forge
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪51 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Studio Suite, 1 King Bed, Non Smoking

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio Suite, 1 King Bed, Non Smoking

Deluxe Studio Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Deluxe Studio Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Howard Johnson by Wyndham Pigeon Forge

Pigeon Forge hotel walkable to Titanic Museum
This smoke-free hotel features an indoor pool, a 24-hour business center, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a children's pool are onsite.
Howard Johnson by Wyndham Pigeon Forge offers 63 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a waterslide.
In addition to a seasonal outdoor pool and a children's pool, Howard Johnson by Wyndham Pigeon Forge provides a waterslide and an indoor pool. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center. This family-friendly hotel also offers a terrace, a vending machine, and a picnic area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Howard Johnson by Wyndham Pigeon Forge is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Indoor pool
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 26 to April 17:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 3 percent

We have included all charges provided to us by the property.

Optional extras

  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Masks are required at the property for guests without COVID-19 vaccination

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Howard Johnson Pigeon Forge Hotel
Quality Inn Parkway Pigeon Forge
Quality Parkway
Quality Parkway Pigeon Forge
Howard Johnson Wyndham Pigeon Forge Hotel
Howard Johnson Wyndham Pigeon Forge
Howard Johnson Pigeon Forge
Howard Johnson by Wyndham Pigeon Forge Hotel
Howard Johnson by Wyndham Pigeon Forge Pigeon Forge
Howard Johnson by Wyndham Pigeon Forge Hotel Pigeon Forge

Howard Johnson by Wyndham Pigeon Forge Reviews

Reviews

4.8
Rating 10 - Excellent. 134 out of 1000 reviews
Rating 8 - Good. 111 out of 1000 reviews
Rating 6 - Okay. 132 out of 1000 reviews
Rating 4 - Poor. 176 out of 1000 reviews
Rating 2 - Terrible. 447 out of 1000 reviews

4.6/10

Cleanliness

5.2/10

Staff & service

4.6/10

Amenities

4.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dequentin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Matt

Disliked: Cleanliness, staff & service, property conditions & facilities
Too many cockroaches
Stayed 3 nights in Jan 2025

2/10 Terrible

Tiffany

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Stayed 3 nights in Jan 2025

10/10 Excellent

Adrain

Stayed 1 night in Dec 2024

2/10 Terrible

Tracey

Stayed 1 night in Jan 2025

10/10 Excellent

Rachel

Stayed 1 night in Jan 2025

4/10 Poor

Angela

Reconsider

I was never told about a 75 dollar deposit until I got there. They said it would come back to me upon check out and still haven’t received it a day later. The front desk was not open /4 hours so we couldn’t get any extra towels or anything the next morning. They also did not serve breakfast like they were supposed to. The coffee pots in the rooms were inoperable and there weren’t any cups or anything of that nature in the room.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. I got a great deal on a room for the night. Room was clean. Some road noise being right by the highway, but for the price I can’t complain. Overall easy and nice experience.
Stayed 1 night in Jan 2025

4/10 Poor

Melissa

Stayed 1 night in Dec 2024

2/10 Terrible

Nicole

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
They were my butt I was told there would be a jetted hot tub included and there was not you got one towel per person that continental breakfast was a nature’s own granola bar and they didn’t get it to the front office till 9 o’clock was very rude. Not nice at all. Definitely do not recommend staying here.
Stayed 1 night in Jan 2025

2/10 Terrible

McKayla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay

Very dirty people running it are rude wont help and lots of bugs
Stayed 4 nights in Dec 2024

2/10 Terrible

Tracey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Sandra

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

NASTY

Bathroom was dirty, no rags or towels was in the room, roaches was the room, sheets was dirty. No breakfast. Went got towels was dirty
Stayed 1 night in Jan 2025

2/10 Terrible

Monika, Nassau N.P.

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience ever.We had to sleep in our car,there was no one to check us in.A note was on the lobby door for us to call (865-255-7050) which I called over 10 times with no answer and to go to room 208 with no answer as well.The lady finally came at 7:45am with no care in the world,there was no breakfast as advertised and the rooms were deplorable with roaches crawling from everwhere,dirty tub and bathroom, dirty towels and linens, had to ask for tissue and clean towels. The staff was non existent when we needed any assistance and when we needed to check out we had the same issue as before...Will never stay at this hotel again. EXPEDIA what are you guys doing? This place is a dump,why was this even an option? Please use better hotels for families on your website
Stayed 3 nights in Dec 2024

2/10 Terrible

Kelley

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do NOt Book here!!!!!!!!!!

DO NOT BOOK!!! This place is roach infested and very run down. They offer continental breakfast but actually is nothing when you get there. We went to get towels and they had none. People are very unfriendly and rude. When you walk on the floor it’s so sticky your shoes will pull off your feet if not tied down. We stayed one night and wanted to check out early and get our money back for the next 2 nights we had booked. They refused to cancel and said we had to email someone but they don’t respond. 5 couples were trying to cancel with no help and law enforcement had to be called. Save yourself the time and money and know this place is private owned and not in the chain with Wyndham.
Stayed 3 nights in Dec 2024

2/10 Terrible

Kim

Traveled with partner
Disliked: Property conditions & facilities
The room was dirty and we had no towels. The tub was leaking and the plaster on the ceiling was falling. The staff acted like they didn’t care and wouldn’t do anything about it.
Stayed 1 night in Dec 2024

2/10 Terrible

Maria I

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

TAMMIE

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bugs dirty never stay here again

Bugs in the room dead roach in fridge floors dirty would not recommend and hey wouldn’t give my money back
Stayed 4 nights in Dec 2024

2/10 Terrible

karelia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It suposse to include breakfast and was not breaksfat even coffee Bad service
Stayed 3 nights in Dec 2024

2/10 Terrible

Yovanska

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were horrible staff, hotel everything, no elevators and hair everywhere on the room. Sheets were duty. Cockroaches it was very bad expirience.
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Brea

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could rate this hotel a -10 I would. We got in late and when checking in the woman working the front desk had ZERO customer service, was not friendly, never once even made eye contact or said "hello". That would have been the first clue this was going to be a bad place to stay. Because we got in so late we went straight to bed, when we woke up we actually looked around the room and discovered the ceiling COVERED in black mold, no cover on the bathroom fan and probably an inch of dust inside it. The towels had stains all over them and they only provided 3 towels, no bath mat towel, no wash cloths. The floor turned our feet black from the dirt. We were supposed to stay for 2 nights. We checked out after the first night when we actually saw how disgusting this place was. When I went down to the front desk to ask them to answer the phone from the expedia rep to confirm I could get a refund as the hotel is misleading the woman working said she just hasn't been answering the phone (the rep called 3 times). I asked to speak with the manager, she said the manager wasn't in, I asked when she was in she said she didn't know and they don't have a schedule and wouldn't tell me when she would be in... If someone hates their job that much they should find another one. She did not care AT ALL that the room was absolutely filthy. I wish we had of had a good look around as soon as we stepped foot into the room. I wish there was a spot to upload pictures of the disgust of this hotel.
Stayed 2 nights in Dec 2024

2/10 Terrible

Mohan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No representative to check in, unable to
Stayed 1 night in Dec 2024

4/10 Poor

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk was super rude and more worried about having dinner with her boyfriend. The room was nothing like pictured. It smelt old and musty. The toilet seat in the bathroom was broken. We each had one thing sheet and no comforter on the bed. Luckily I brought all of us extra blankets from the car ride since it was 30 degrees outside.
Stayed 2 nights in Dec 2024