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Howard Johnson by Wyndham Pigeon Forge

2.5 star property

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Photo gallery for Howard Johnson by Wyndham Pigeon Forge

Waterslide
Lobby
Jetted tub
Property amenity
Exterior

Reviews

4.8 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
2162 Parkway, Pigeon Forge, TN, 37863
  • Titanic Museum
    ‪4 min walk‬
  • Hatfield and McCoy Dinner Show
    ‪7 min walk‬
  • Island at Pigeon Forge
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪51 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Studio Suite, 1 King Bed, Non Smoking

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio Suite, 1 King Bed, Non Smoking

Deluxe Studio Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Deluxe Studio Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Howard Johnson by Wyndham Pigeon Forge

Pigeon Forge hotel walkable to Titanic Museum
This smoke-free hotel features an indoor pool, a 24-hour business center, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a children's pool are onsite.
Howard Johnson by Wyndham Pigeon Forge offers 63 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a waterslide.
In addition to a seasonal outdoor pool and a children's pool, Howard Johnson by Wyndham Pigeon Forge provides a waterslide and an indoor pool. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center. This family-friendly hotel also offers a terrace, a vending machine, and a picnic area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Howard Johnson by Wyndham Pigeon Forge is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Indoor pool
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 26 to April 17:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 3 percent

We have included all charges provided to us by the property.

Optional extras

  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Masks are required at the property for guests without COVID-19 vaccination

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Howard Johnson Pigeon Forge Hotel
Quality Inn Parkway Pigeon Forge
Quality Parkway
Quality Parkway Pigeon Forge
Howard Johnson Wyndham Pigeon Forge Hotel
Howard Johnson Wyndham Pigeon Forge
Howard Johnson Pigeon Forge
Howard Johnson by Wyndham Pigeon Forge Hotel
Howard Johnson by Wyndham Pigeon Forge Pigeon Forge
Howard Johnson by Wyndham Pigeon Forge Hotel Pigeon Forge

Howard Johnson by Wyndham Pigeon Forge Reviews

Reviews

4.8
Rating 10 - Excellent. 141 out of 1013 reviews
Rating 8 - Good. 124 out of 1013 reviews
Rating 6 - Okay. 134 out of 1013 reviews
Rating 4 - Poor. 176 out of 1013 reviews
Rating 2 - Terrible. 438 out of 1013 reviews

4.8/10

Cleanliness

5.2/10

Staff & service

4.6/10

Amenities

4.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Annette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were no wash clothes in the room, when I asked for one there were none available. We had to change room because one of the beds looked like waves and there was a foul smell in the bathroom
Stayed 3 nights in Nov 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty
They had roaches and didn’t even get the room I paid for when I booked and paid the extra to save it
Stayed 1 night in Nov 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Chelsea

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Cecilia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I need a refund now! I can’t get a hold of anyone! I showed up at the hotel at 5 in the morning and no one could answer! I wasn’t able to get a room! I’m so mad i had to leave Tennessee because there was no other hotel available! I relied on this hotel and couldn’t even get in! I’ve been calling them all weekend and i get no answer from anyone! Give me a call now! 313-938-2055
Stayed 2 nights in Nov 2024

2/10 Terrible

gary

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Paul

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cockroach infestation ** avoid **
The worst experience ever. The room was infested with cockroaches. We asked to change rooms. There were no rooms available and she said that we couldn't get our refund. I tried to add the pictures of the filth and of the cockroaches but it won't let me. Please avoid booking there.
Stayed 1 night in Nov 2024

2/10 Terrible

Shaleigh

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Rooms were disgusting, not cleaned. Roaches and bed bugs. Outside was dirty with trash. Upon arrival had to wait 10 minutes for someone to show up at the front desk. No staff onsite until 10 in the morning. No breakfast as advertised.
Stayed 5 nights in Nov 2024

2/10 Terrible

Alan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel stay was absolutely awful. The rooms were dirty, there were not enough towels in the rooms, the sheets were stained with what appeared to be blood and urine, There were roaches, there is no breakfast like advertised and the staff really did not care to try to accommodate you at all with changing sheets or getting more towels or anything. This is a hotel should be closed down by the health department
Stayed 1 night in Nov 2024

2/10 Terrible

venkata

Disliked: Cleanliness, staff & service, property conditions & facilities
Property is untity, room smelled very bad. Charged twice and refund was not done even after 2 weeks
Stayed 2 nights in Nov 2024

2/10 Terrible

Joseph

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont stay
Mold on the ceiling, rusty and dirty bathtub. Thin blankets when its under 40 outside. Just not a good place at all.
Stayed 1 night in Nov 2024

2/10 Terrible

Bryan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY
It was terrible! I will never go back. My family and I checked out soon after checking in and found another place and didn’t even stay. The lady up front rude rude rude! We didn’t have any towels in our room besides one dirty one. We tried to call the front desk but the phone in our room didn’t work so had to call from our cellphones and then had to call mutiple times to get someone to answer. Told them we didn’t have any towels was told you had to come down and get some. So we went down to get some and she only have 2 room towels and then 2 pool towels. We said we need more room towels and wash clothes and hand towels was told they don’t have any hand towels or wash clothes. Then she said we would have to return the pool towels to get more towels. Went back and she didn’t want to give us anymore towels and I asked for a manager she said there wasn’t one there. I asked for the managers name and number and she refused to give it to me. The room was filthy roaches and mold. The beds were terrible stains and broke. Even the outside of the place was filthy trash everywhere.
Stayed 1 night in Nov 2024

2/10 Terrible

Samantha

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was horrible front desk was rude and couldn't be bothered. Room was dirty bed was half made roachs in the sink and tub floor looked like it hadn't been swept in a week. We didn't stay we left after seeing the room
Stayed 2 nights in Nov 2024

4/10 Poor

Anna

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Starting from day 1 there was no garment cart. They claim to have an elevator but it wasn't working. No towels in my room. Had to ask for towels daily. The only person whom i found to be decent was the one washing towels. Over half the bulbs in the room were out. Including the one right inside the room which i like to leave on for safety/security reasons. The bathroom light fixture was horrible. It looked like someone gutted it to stash something in there. Drugs? Only 1 working bulb. The floor was disgusting and sticky. Nearly pulled my shoe off. The couch was worn out. I decided not to sit on it in case it breaks. I wasn't about to let them keep my $75 deposit to replace something that i didn't break.I ended up leaving 2 days early.
Stayed 7 nights in Nov 2024

10/10 Excellent

Kevin

Stayed 1 night in Oct 2024

2/10 Terrible

Mason, johnson city

Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely rude staff. Did not stay. Filthy hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Raveesh

Stayed 1 night in Nov 2024

4/10 Poor

Andrew

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Staff was rude and the room had things missing.
Stayed 4 nights in Nov 2024

4/10 Poor

Ashley

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Has absolutely NO breakfast, besides nasty granola bars, had no juice, coffee maker was broke, didn't even have a back on the remote, the bed sheets were stained. And the indoor pool was closed even though it said indoor pool. They had trash bags full of trash at the end of the hotel that had been there for 2 and a half days. Clearly staff don't take pride in their cleaning. And had roaches. Absolutely WOULD NOT RECOMMEND staying here.
Stayed 2 nights in Nov 2024

2/10 Terrible

Daniel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bait & switch
Nothing was what they said it was. The sign had a big sign that said free breakfast flashing. They didn’t even have coffee. When asked about it, they pointed to a tray that had three protein bars in it.
Stayed 3 nights in Nov 2024

2/10 Terrible

Abraham

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT book this property. They don’t staff the desk late at night or the staff doesn’t answer the phone. If you show up late to check in you might find the lobby locked and no one will answer the posted phone number. They will not refund your money if you already paid and you won’t have a place to stay. Front desk staff doesn’t care and there is no customer service. They tell you to call Expedia, but you won’t get real help there either. Just book another place. You’ve been warned.
Stayed 1 night in Nov 2024

6/10 Okay

Angela

Stayed 1 night in Oct 2024

4/10 Poor

Krista

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room had nothing but one empty toilet paper roll. 1 bath towel and no others, no hand or wash cloths. Room not clean. Counter barely wiped. Bedding stained. 2 tiny pillows per bed. No additional towels to use and they have a pool. How do you have a pool with no towels. The lady at the desk unfriendly, seemed inconvenienced to stop looking at her phone when asked for toilet paper and towels. Trim being attempted to be held up by exposed duct tape, doors filthy and damaged.
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Filthy run down and nasty
We went in the room,saw there were no wash clothes ,while I went to the front desk my wife checked the beds. The sheets were used, dirty and pillow had hair on them. We turned the key in and left.
Stayed 1 night in Nov 2024