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LeConte Hotel & Convention Center, Ascend Hotel Collection

2.5 star property

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Photo gallery for LeConte Hotel & Convention Center, Ascend Hotel Collection

Lobby
Suite, 1 Queen Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Housekeeping

Explore the area

Map
410 Pine Mountain Rd, Pigeon Forge, TN, 37863
  • LeConte Center at Pigeon Forge
    ‪20 min walk‬
  • Island at Pigeon Forge
    ‪4 min drive‬
  • Titanic Museum
    ‪5 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪56 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking

Suite, 1 Queen Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite (2 Queen Beds with Sofabed)

Standard Suite (2 Queen Beds with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Suite (2 Queen Beds with Sofabed)

  • 419 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Suite, 1 Queen Bed with Sofa bed

Standard Suite, 1 Queen Bed with Sofa bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Suite, 1 Queen Bed with Sofa bed

  • 419 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

LeConte Hotel & Convention Center, Ascend Hotel Collection

Pigeon Forge hotel close to Island at Pigeon Forge
An indoor pool, a 24-hour fitness center, and a lazy river are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a conference center, and a seasonal outdoor pool.
LeConte Hotel & Convention Center, Ascend Hotel Collection offers 129 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Flat-screen televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a lazy river, a 24-hour fitness center, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

LeConte Hotel & Convention Center, Ascend Hotel Collection features 2 hot tubs, a lazy river, an indoor pool, and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a 24-hour business center and 4 meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 10000 square feet (929 square meters) include a conference center. This family-friendly hotel also offers a children's pool, a seasonal outdoor pool, and a vending machine. Complimentary self parking is available on site. Guests can use the indoor pool and outdoor pool at a partner property.

LeConte Hotel & Convention Center, Ascend Hotel Collection has designated areas for smoking.

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Indoor pool (guest access)
  • Lazy river
  • Outdoor pool (guest access)
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (10,000 square feet of space)

Outdoors

  • Firepit
  • Garden
  • In a national park
  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Queen sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to November

Property is also known as

MainStay Suites
MainStay Suites Hotel
Mainstay Suites Hotel Pigeon Forge
Mainstay Suites Pigeon Forge
Pigeon Forge Mainstay Suites
Mainstay Hotel Pigeon Forge
Mainstay Pigeon Forge
Mainstay Suite Pigeon Forge
MainStay Suites Conference Center
LeConte Hotel Convention Center Ascend Hotel Collection
LeConte Hotel & Convention Center, Ascend Hotel Collection Hotel

LeConte Hotel & Convention Center, Ascend Hotel Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 838 out of 1142 reviews
Rating 8 - Good. 213 out of 1142 reviews
Rating 6 - Okay. 67 out of 1142 reviews
Rating 4 - Poor. 15 out of 1142 reviews
Rating 2 - Terrible. 9 out of 1142 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and quiet property.
Stayed 2 nights in Dec 2024

6/10 Okay

Emily

Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy For the Holiday
We enjoyed our stay at this hotel. The rooms were clean and the staff was very friendly!
Stayed 3 nights in Dec 2024

10/10 Excellent

Lazaro

Stayed 4 nights in Dec 2024

6/10 Okay

Johanna

Traveled with family
Liked: Cleanliness
There were children running up and down the hallway late at night screaming . My entire family was awakened twice late Friday night by the screaming .
Stayed 2 nights in Dec 2024

8/10 Good

Smitha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay itself was good but the property informed us incorrectly that they had a rice cooker we could borrow for a kitchenette room. Upon arriving at the property we were informed that there was no rice cooker available. This disrupted some of our plans. We were traveling with kids and have several dietary restrictions so having rice was a pretty big deal for us.
Stayed 3 nights in Dec 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were perfect for my family trip, the staff were very nice and helpful. I will recommend this hotel to my family and friends!
Stayed 3 nights in Dec 2024

2/10 Terrible

Graham

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Luis

Traveled with family
Liked: Staff & service
Better breakfast and cleaner floors
Stayed 4 nights in Dec 2024

4/10 Poor

Waymon

Disliked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Sherry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

Harry

Traveled with family
Always clean and quiet
Stayed 2 nights in Dec 2024

10/10 Excellent

Tina

Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best choices ever. Very clean, great breakfast, amazing staff, excellent service!
Stayed 3 nights in Dec 2024

10/10 Excellent

kenneth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and lovely place.
Stayed 3 nights in Dec 2024

10/10 Excellent

John

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Only thing I didn't like was door were always unlocked. You did not need a card to enter side doors.
Stayed 3 nights in Dec 2024

6/10 Okay

Lohith

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

amir I, Windsor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent except for finding only one elevator going up in the rooms which is always full leaving us wait for long times. Breakfast needs an improvement
Stayed 3 nights in Dec 2024

10/10 Excellent

Tamara

Stayed 1 night in Dec 2024

10/10 Excellent

Jacob

Stayed 2 nights in Nov 2024

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained and the employees were very friendly. Rooms were very nice
Stayed 4 nights in Dec 2024

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly
Service at check in was very friendly and the room was spacious and easily accommodate my family of six.
Stayed 1 night in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had all i needed for my stay!
Stayed 2 nights in Dec 2024

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I really like the suite rooms with the full kitchen.
Stayed 1 night in Nov 2024