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Music Road Resort Hotel and Inn

2.5 star property

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Photo gallery for Music Road Resort Hotel and Inn

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Lobby sitting area
Front of property
View from room
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
303 Henderson Chapel Rd, Pigeon Forge, TN, 37863
  • Titanic Museum
    ‪11 min walk‬
  • Hatfield and McCoy Dinner Show
    ‪14 min walk‬
  • Island at Pigeon Forge
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪52 min drive‬

Room options

View all photos for Inn - Deluxe King with Mountain and Water Park View

Inn - Deluxe King with Mountain and Water Park View | Premium bedding, in-room safe, desk, iron/ironing board

Inn - Deluxe King with Mountain and Water Park View

  • 460 sq ft
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Hotel - Superior King

Hotel - Superior King | Premium bedding, in-room safe, desk, iron/ironing board

Hotel - Superior King

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Hotel - Deluxe Queen

Premium bedding, in-room safe, desk, iron/ironing board

Hotel - Deluxe Queen

  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Hotel - Deluxe Queen with River View

Premium bedding, in-room safe, desk, iron/ironing board

Hotel - Deluxe Queen with River View

  • 370 sq ft
  • River view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Hotel - Superior Queen with Fireplace

Premium bedding, in-room safe, desk, iron/ironing board

Hotel - Superior Queen with Fireplace

  • 370 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Hotel - Deluxe Queen with Water Park View

Premium bedding, in-room safe, desk, iron/ironing board

Hotel - Deluxe Queen with Water Park View

  • 370 sq ft
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Hotel - Premier King with Fireplace, Hot Tub, Sleeper Sofa, River View

Premium bedding, in-room safe, desk, iron/ironing board

Hotel - Premier King with Fireplace, Hot Tub, Sleeper Sofa, River View

  • 430 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inn - Deluxe Queen

Premium bedding, in-room safe, desk, iron/ironing board

Inn - Deluxe Queen

  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Hotel - Superior Queen with Fireplace and River View

Premium bedding, in-room safe, desk, iron/ironing board

Hotel - Superior Queen with Fireplace and River View

  • 370 sq ft
  • River view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Inn - Premier King

Inn - Premier King | Premium bedding, in-room safe, desk, iron/ironing board

Inn - Premier King

  • 300 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Hotel - Premier King with Fireplace, Hot Tub, Sleeper Sofa

Premium bedding, in-room safe, desk, iron/ironing board

Hotel - Premier King with Fireplace, Hot Tub, Sleeper Sofa

  • 430 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inn - Deluxe Queen with Mountain and Water Park View

Premium bedding, in-room safe, desk, iron/ironing board

Inn - Deluxe Queen with Mountain and Water Park View

  • 377 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds

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About this property

Music Road Resort Hotel and Inn

Pigeon Forge hotel with free water park, connected to the convention center
Along with free water park access, this smoke-free hotel has an indoor pool and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a lazy river, a 24-hour business center, and a conference center are onsite.
Music Road Resort Hotel and Inn offers 203 accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. 37-inch LCD televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a complimentary water park and a lazy river.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a complimentary water park, Music Road Resort Hotel and Inn features a lazy river and a waterslide. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and 9 meeting rooms. Event facilities measuring 11 square feet (1 square meters) include a conference center. This family-friendly hotel also offers an indoor pool, a children's pool, and a seasonal outdoor pool. Guests can use the indoor pool and outdoor pool at a partner property. Complimentary self parking is available on site.

Music Road Resort Hotel and Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fishing
  • Free water park
  • Indoor pool
  • Indoor pool (guest access)
  • Lazy river
  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • Shopping
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center (11 square feet of space)

Outdoors

  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 7 floors
  • Banquet hall
  • Built in 1996
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Check-in for the hotel is based at a different location, 303 Henderson Chapel Rd. Check-in for the Inn is based at a different location, 314 Henderson Chapel Rd.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 6.0 per day

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 6.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Music Road
Music Road Hotel
Hotel Music Road
Music Road Pigeon Forge
Road Hotel
Music Road Hotel Pigeon Forge
Music Road Resort Pigeon Forge
Music Road Resort
Music Road And Pigeon Forge
Music Road Resort Hotel Inn
Music Road Resort Hotel and Inn Hotel
Music Road Resort Hotel and Inn Pigeon Forge
Music Road Resort Hotel and Inn Hotel Pigeon Forge

Music Road Resort Hotel and Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 937 out of 1495 reviews
Rating 8 - Good. 325 out of 1495 reviews
Rating 6 - Okay. 145 out of 1495 reviews
Rating 4 - Poor. 55 out of 1495 reviews
Rating 2 - Terrible. 33 out of 1495 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Stacy A.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the middle of everything! While there is plenty of options to choose from in the Pigeon Forge area, one never quite knows the accommodations they are booking. We have booked some not so exciting hotels in the area and were happy to see that we did well with this property. The outside pool looked fun however we were there off season. The hotel was clean, mattresses were not awful but I'm a mattress snob and I'd rate them a 6 out of 10 for comfort. It was decorated for Christmas and I did enjoy reading by the fire in the lobby. The hotel had a nice deck with rocking chairs overlooking the river with a pretty view other than the trash that could be easily removed for a more appealing experience. The entire hotel was warm and welcoming with what my children noted an "assisted living" feel to it. Essentially it felt as if we were visiting their great grandparents in their old folks home. Some updated furniture and art would absolutely put a more modern and desired spin on the place. The price was good (we paid around $130 per night) days before Christmas. I would go back and upon doing so all that could be improved on would be the mattresses, the trash along the river and the decor! All in all, good job Music Road!
Stayed 2 nights in Dec 2024

6/10 Okay

DAWN

Traveled with family
Disliked: Cleanliness, staff & service
Not what it used to be sadly
You be coming to this hotel for 20 years never disappointed until this trip. It started at the desk for checkin. Unhappy employees(no smiles) which was a first, when I asked if we could upgrade both rooms to Riverview, I was told not very nicely) NO because we booked through a third party and if I would have booked directly through them they could have tried. The lack of friendliness and hospitality combined with the broken closet doors, garbage on the bathroom floor, and dirty (mold covered chairs) on the balcony, caused us great concern that what was once our favorite place to stay has gone down so badly. The family even said maybe we should try one of the other hotels nearby next time. So disappointed.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. They had a nice breakfast buffet and the staff was nice. It was on a convenient location to Dollywood and other activities.
Stayed 2 nights in Jan 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Music Road is one of our favorite places to stay! Pool/hot tub are open 24hrs. Pool is heated and hot tub is nice and hot. The only reason this didn’t get 5 stars is because of the amount of chlorine in the hot tub! It will burn your eyes and there’s so much it discolored our clothes :/ Other than that, everything else was fantastic. Great friendly staff, breakfast is hot and taste great, room was clean and comfy beds!
Stayed 4 nights in Jan 2025

10/10 Excellent

Hector, Bristol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My niece is the one who actually stayed here under my name, but she loved her stay there. The room was very clean and she really loved the gorgeous view from the balcony. She said her only regret was not being able to stay longer
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Overall satisfied
Did not like that the door that leads to the room beside us did not have a lock on it! It don’t have a handle so the room beside us “can’t open the door” but that’s usually real easy to get around! I definitely think they still should have had a lock or something at the top of the door where you have the option to lock it, just so you have that peace of mind & extra reassurance. Also my kids & their friends got in the pool and idk if if was to much chlorine or what but all of them their cheeks and face got red etc and they was not in it long at all, maybe 30 min. We love this hotel and always have a great time! It’s clean & staff is usually always nice & never an issue with the pool before. Definitely don’t like the not locking thing but other than that it was great!
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here multiple times and staff has been excellent and professional.
Stayed 3 nights in Jan 2025

8/10 Good

Brenda

Traveled with family
Stayed 1 night in Jan 2025

6/10 Okay

ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was very bad, very little variety, every day we were there they gave us the same thing, terrible
Stayed 4 nights in Dec 2024

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Shirley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

yen oliver

Stayed 7 nights in Dec 2024

10/10 Excellent

Peter

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 4 nights in Dec 2024

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
We really enjoyed our stay very much! The staff was super attentive to us, they were very nice and we were appreciative of that.
Stayed 4 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Alexandria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying at the property. It doesn't have a wow factor, however, when you just need a place to sleep while you go explore it gets the job done. We liked that breakfast was included with having small children that starts the day off right. However, we stayed here in 2021 and it was the same exact breakfast, could use a little freshening up. Rooms are mostly clean, could use a good deep clean with dusting the vents/ceilings. We did enjoy the indoor pool / hot tub seeing as it was December, and both were open 24 hours which we thought was nice.
Stayed 4 nights in Dec 2024

8/10 Good

Alioska

Traveled with family
Stayed 5 nights in Dec 2024

10/10 Excellent

Doris

Traveled with family
Very nice room
Stayed 2 nights in Jan 2025

10/10 Excellent

Tyler

Traveled with family and small children
Absolutely fantastic for the price. Indoor pool was a huge hit and we had a great time. Thanks music road inn!!
Stayed 1 night in Jan 2025

6/10 Okay

Jeimy

Traveled with family
Disliked: Cleanliness
Bed bugs in the bed ! Hives on the skin!!! We try talk with the desk front
Stayed 2 nights in Dec 2024

10/10 Excellent

Fakiha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great stay! Very family friendly and super convenient.
Stayed 2 nights in Jan 2025

4/10 Poor

John

Traveled with partner
Disliked: Property conditions & facilities
The bed was uncomfortable. Needs up dating. Bathroom was not clean as it usually is.
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel, Clarksville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I have stayed at this hotel three times now, and each time it had been consistently great. The indoor pool is actually heated, the rooms are always in great shape, and the outdoor pool when it's in season is always a hit with the kids. We will be staying at this location many more times to come.
Stayed 3 nights in Dec 2024

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
My family and I enjoyed our stay at Music Road Resort Inn. We were there from Dec 25 - 28. Everyone was so friendly and helpful. Everything was so clean and in working order. I even enjoyed some quiet time by the fireplace in the lobby. The location was great and close to all of the wonderful places to visit in Pigeon Forge. The breakfast was great. My girls thorougly enjoyed the indoor pool and hot tub and when we weren't sightseeing, that's where they were! We will definitely be back and definitely will recommend others stay here when they visit Pigeon Forge.
Stayed 3 nights in Dec 2024

6/10 Okay

Douglas

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
This is generally a nice property, but some elements of the room need to be updated. In a digital age, having rooms with beds not adjacent to plugs is major problem. Update the lamps or something to put outlets near the beds.
Stayed 1 night in Jan 2025