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Park Tower Inn

2.5 star property

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Photo gallery for Park Tower Inn

Exterior
Iron/ironing board, free WiFi, bed sheets
Indoor pool, outdoor pool
Free daily full breakfast
Suite, Multiple Beds, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Reviews

6.4 out of 10

Popular amenities

  • Hot Tub
  • Breakfast included
  • Pool
  • 24/7 front desk
  • Laundry

Explore the area

Map
201 Sharon Drive, Pigeon Forge, TN, 37863
  • Island at Pigeon Forge
    ‪6 min walk‬
  • LeConte Center at Pigeon Forge
    ‪10 min walk‬
  • Titanic Museum
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪65 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking

  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Efficiency)

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Park Tower Inn

Hotel in Downtown Pigeon Forge
An indoor pool, an outdoor pool, and a lazy river are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Park Tower Inn offers 156 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a lazy river.
In addition to an indoor pool and an outdoor pool, Park Tower Inn provides a lazy river and a hot tub. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. A complimentary breakfast is offered each morning. This Pigeon Forge hotel also offers a vending machine, an arcade/game room, and coffee/tea in a common area. Onsite self parking is complimentary.

Park Tower Inn is a smoke-free property.

A complimentary full breakfast is served each morning between 7:30 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site

Food and drink

  • Free full breakfast available daily 7:30 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Heated pool
  • Hot tub
  • Indoor pool
  • Lazy river
  • Outdoor pool

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1995
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from April 15 2025 to September 1 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Park Tower Inn Pigeon Forge
Park Tower Inn
Park Tower Pigeon Forge
Park Tower
Park Hotel Pigeon Forge
Park Tower Inn Pigeon Forge Tenn
Park Tower Hotel Pigeon Forge
Park Tower Inn Hotel
Park Tower Inn Pigeon Forge
Park Tower Inn Hotel Pigeon Forge

Park Tower Inn Reviews

Reviews

6.4
Rating 10 - Excellent. 360 out of 1388 reviews
Rating 8 - Good. 279 out of 1388 reviews
Rating 6 - Okay. 241 out of 1388 reviews
Rating 4 - Poor. 209 out of 1388 reviews
Rating 2 - Terrible. 299 out of 1388 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Trent

Disliked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Amanda

Stayed 2 nights in Mar 2025

6/10 Okay

Amanda

Traveled with partner
Liked: Cleanliness, amenities
Room service sucks!! I stayed and I don’t believe they was bed covers and maid could seen the blood on it but took a sheet pulled over it
Stayed 3 nights in Apr 2025

4/10 Poor

Ryan

Disliked: Cleanliness, property conditions & facilities, room comfort
I will say, you definitely get what you pay for. The pictures provided are clearly older pics & not an accurate description of the current state of this hotel. The pool is located in the very lover level with no working elevator. The stairway leading to the pool is gross and dingy. The area the pool is in, is not ventilated so the overwhelming smell of chlorine & chemicals will give you a headache and make you feel light headed. Some parts of the hotel are being updated but the rooms themselves still felt outdated. The beds were comfortable and for the most part, the room was clean but I would not stay again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Robert

Liked: Staff & service, room comfort

Best bang for the buck!

Great value for the $! Heater dis not keep up with warmth setting. Acoustical Ceiling tile showed mildew but who cares for the price.
Stayed 2 nights in Apr 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Mar 2025

2/10 Terrible

Angela

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ABSOLUTELY DISGUSTING

I stayed checked I. For less than 2 hours. Pictures are deceiving and this place was disgusting. Shoes stuck to the floor. Beds had food crumbs all over the pillow cases and the beds had dirt stains and other women's hair stuck to the sheet. The beds appeared to have bed bugs but I wasn't completely sure. I lost 279$ by my choice to move to a cleaner nicer room in gatlinburg. I do not recommend this place and there is no type of refund or apology by employees because I booked through hotels.com. The rooms had stains that appeared to look like mold the area going to the pool was filthy and creepy area with holes in the walls stains and more mold looking appearance on the walls all the way to the pool.
Stayed 3 nights in Apr 2025

4/10 Poor

Kasey

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The reviews were not accurate in our opinion. Although they are under construction, somethings were just not worth the cost. The elevator to the pool was out of service and you had to go down stairways that lead to the basement level and it was very questionable and honestly felt unsafe. Our room was clean enough but very outdated. Again they are under construction and it has great potential once they are complete. But our air was turned all the way down from the moment we checked in but there was no air flow in the room at all, even in the evenings we slept with no covers and the last night it got even hottier in the room and ended up asking for a box fan which they happily provided and opened the balcony door at 2am to get some air in the room. It was so hot our 5 year old woke up coughing and struggling to breathe and ended up throwing up from being overheated. They were very apologetic at check out and submitted a repair claim when we went down for a fan. Had we not booked through a third party, they would probably have refunded at least one night but it had to be submitted through Expedia which we did and are waiting for a response! Over all, I would like to see this place once the renovations are complete but until then we will not be booking. Grateful for the staff hearing us out and being understanding.
Stayed 2 nights in Apr 2025

8/10 Good

April

Stayed 1 night in Jan 2025

10/10 Excellent

Misty

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
It was a great stay. The kids especially loved that the indoor pool and lazy river stayed open til 2AM! Only thing that was disappointing was that the breakfast wasn’t available during our stay bc the worker didn’t show up, but I realize that was out of their control.
Stayed 2 nights in Apr 2025

8/10 Good

Roberta

Traveled with family and small children
Liked: Cleanliness, staff & service
Currently undergoing remodel. Needs rooms updated such as carpeting.
Stayed 3 nights in Mar 2025

10/10 Excellent

Tori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Kayla

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were extremely nice! Going through renovations but I didn’t see an issue with that! Hotel room carpet so dirty that my feet were black and would have to wash them before getting in bed. The pool was ice cold. Lazy river and hot tub were great but the pools heater wasn’t working. Breakfast didn’t open up until 7:30 the first morning we were there, said it’s supposed to open at 6:30. They couldn’t keep up with the food, were out of a lot within 6 minutes of opening. Wasn’t terrible but there were a few inconveniences
Stayed 3 nights in Apr 2025

2/10 Terrible

Lacey

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go anywhere else but here.

Worst hotel ive ever stayed at. Booked for our first family trip. They had us on the 5th floor with a broken elevator. Was there for 4 days, didnt see housekeeping come to my room once. Whole building under construction, so not visually appealing. Paper thin walls and could hear the kids screaming down the halls all night long. Not their fault, they are kids. Also, my sister hadnt heard from us one day and was worried because we went to bed early and didnt see her call. She called the hotel and asked them if they could just confirm our car was in the parking lot. Instead, the hotel called the police and had them bang on our door at 11pm, waking us all out of a dead sleep. Their website says they provide breakfast, but it was almost inedible. The pool area is highly depressing. Its dank and gross. And its a huge bummer to look at the awesome water park hotel next door. Your kids will be sad. It was such an awful experience that we went cave exploring one day and found a wishing well in one. I gave my son a quarter to make a wish and he wished for a new hotel. Do with this info what you will.
Stayed 4 nights in Mar 2025

6/10 Okay

Marc

Stayed 1 night in Apr 2025

8/10 Good

LORETTA

Liked: Staff & service
Stayed 2 nights in Mar 2025

2/10 Terrible

Timus

Traveled with family
Disliked: Cleanliness
Nasty the rooms was not to clean and they are still remodlimg not up to standers the pool.clorainnto m high in it you cant see in the pool room to.hood pluse jot tun domt work like supposted to jets dontt work domt grt that work and also the hot tub over flowed m oit in to the floor pople get shoes messed up wet snd the pool clpudu breakfast nast frozen and theh domt turn the thangs on you pjt the food jm to keep it work thr gravy nadt caused bell sle the sadauhe oinks cold frozennwet lying jn greese
Stayed 2 nights in Mar 2025

2/10 Terrible

Angela

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was nasty, the room wasn't clean. The sheets were clean at least. The hallways was not vacuumed in our three night stay. We paid more money for a better hotel via expedia and stil ended up woth a crap hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

LORETTA

Liked: Cleanliness, staff & service, amenities
The staff were great. Room was clean. The building was old and needs some upgrades But was still a nice place to stay

8/10 Good

Ashley

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The last river it was nice
Stayed 1 night in Mar 2025

10/10 Excellent

Tameica

Liked: Cleanliness, staff & service
It was really nice everything was in walking distance
Stayed 1 night in Mar 2025

10/10 Excellent

Robyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was a great hotel and friendly staff

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
What very nice
Stayed 3 nights in Mar 2025

2/10 Terrible

Marlana

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Check reviews not pictures

The pictures online were nothing like the actual room. There was mold over the showerhead. It seemed like it grew everyday. The room smelled horrible. At least there wasnt any bugs. Everything was ruin down.
Stayed 2 nights in Mar 2025

4/10 Poor

Mechelle

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
hallways were so dirty look like they had been vacuumed in weeks. They were doing some renovation which I understand. Room was dirty. Carpet was stained up stuff on the walls look like drink just dripping down the walls. I wiped it off with the rag so I know it could’ve been cleaned. Had they tried. Pool area was dark and dingy and dirty looking. There was a light literally floating in the water in the lazy river with wires exposed.
Stayed 3 nights in Mar 2025