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Park Tower Inn

2.5 star property

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Photo gallery for Park Tower Inn

Exterior
Exterior
Exterior
Iron/ironing board, free WiFi, bed sheets
Indoor pool, outdoor pool

Reviews

6.4 out of 10

Popular amenities

  • Hot Tub
  • Pool
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
201 Sharon Drive, Pigeon Forge, TN, 37863
  • Island at Pigeon Forge
    ‪9 min walk‬
  • LeConte Center at Pigeon Forge
    ‪17 min walk‬
  • The Ripken Experience - Pigeon Forge
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪54 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking

  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Efficiency)

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

Park Tower Inn

Hotel in Downtown Pigeon Forge
An indoor pool, an outdoor pool, and a lazy river are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Park Tower Inn offers 156 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a lazy river.
In addition to an indoor pool and an outdoor pool, Park Tower Inn provides a lazy river and a hot tub. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. This Pigeon Forge hotel also offers a vending machine, an arcade/game room, and coffee/tea in a common area. Onsite self parking is complimentary.

Park Tower Inn is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Heated pool
  • Hot tub
  • Indoor pool
  • Lazy river
  • Outdoor pool

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1995
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from April 15 2025 to September 1 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Park Tower Inn Pigeon Forge
Park Tower Inn
Park Tower Pigeon Forge
Park Tower
Park Hotel Pigeon Forge
Park Tower Inn Pigeon Forge Tenn
Park Tower Hotel Pigeon Forge
Park Tower Inn Hotel
Park Tower Inn Pigeon Forge
Park Tower Inn Hotel Pigeon Forge

Park Tower Inn Reviews

Reviews

6.4
Rating 10 - Excellent. 315 out of 1262 reviews
Rating 8 - Good. 246 out of 1262 reviews
Rating 6 - Okay. 231 out of 1262 reviews
Rating 4 - Poor. 191 out of 1262 reviews
Rating 2 - Terrible. 279 out of 1262 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Katisha

Stayed 1 night in Jan 2025

2/10 Terrible

Anita

Stayed 5 nights in Jan 2025

10/10 Excellent

Tessa

Stayed 1 night in Jan 2025

2/10 Terrible

Amanda

Stayed 1 night in Jan 2025

6/10 Okay

Dalton

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Nice for the price

The hotel was nice for the price. But some floors were un finished and just had drywall and the outdoor pool was dirty. We found a bunch of black specs on the sheets. When I googled it they said it was beg bug poop. They also don’t have tubes for the lazy river as advertised.
Stayed 3 nights in Aug 2024

6/10 Okay

Mary

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Brian

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bed bugs infested beds
Stayed 1 night in Jan 2025

6/10 Okay

Kenneth

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
They are updating but i got a room that wasn't updated and randown
Stayed 2 nights in Jan 2025

10/10 Excellent

Heather

Traveled with family and small children
Liked: Staff & service, amenities
The pool wasnt heated the elevator didn't work. The staff was awesome
Stayed 6 nights in Jan 2025

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Update on Hotel Condition

Overall stay was good, however I would highly recommend that hotels provide their current condition to the website. The hotel was going through a refurbishment (replacing carpet, elevators were broken, etc)
Stayed 1 night in Dec 2024

2/10 Terrible

Tonja

Stayed 1 night in Jan 2025

2/10 Terrible

Tonja

Disliked: Cleanliness, staff & service, property conditions & facilities
i didnt get to stay two week ago they did not require a deposit today they required a deposit the whole reason i went there is cause i didnt have the money for a deposit
Stayed 1 night in Jan 2025

8/10 Good

Howard

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Good stay!

The hotel is undergoing renovations and was very up front about it from the moment we checked in. All the staff we met were great and answered all our questions. The lazy river and pool were on the cool side and the hot tub was cool, but as the days went by it was getting worked on and getting warmer and warmer. It was a nice stay!
Stayed 5 nights in Jan 2025

6/10 Okay

Matthew

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very nice area
Stayed 1 night in Dec 2024

4/10 Poor

Joel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is under renovation, so there was no gym or breakfast room available when we were there. The lazy river was heated but the indoor pool was not, and the hot tub was not heated. The room was quite dated and there was a strong smell of Marijuana smoke on the floor where our room was when we first arrived. We used Febreze and some air fresheners, after which the room smelled decent. The staff were helpful and polite, doing their best to make the stay pleasant.
Stayed 4 nights in Jan 2025

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do Not stay here 01/09/25

Recently purchased by Choice Hotels. Currently under renovation, was not mentioned on Hotel.com website. Took to hours to get i to our room. Tried two different set of keys to get into room 414, unsuccessful. Then got move to room 614, front desk clerk went with us to the room. No main lights working in the room and exposed electrical boxes and tub spout was leaking. So we waited in the room with our luggage while front desk clerk went back down to switch out the keys for another room. Clerk came back to get us stating she had check rooms out and 630 is good to go so we move again. Got into the room and settled in for the night (2am now) and then noticed hairs all over the sink and water had leak under the sink so the room had not been cleaned or not cleaned well. So tired and mad we just went to bed and try to get some sleep. There is also a nasty smell in the air as you walk through the hallways and the rooms. How is the places even in business??? Should be shut down until ready to open at Comfort Inn. This ruined my opinion of what a Comfort Inn should be like and all other Choice Hotel brands. If we would have check in hours earlier than 12am we would have left and went somewhere else. Totally unacceptable. I want my money back. HOTEL.COM app will not allow me to upload photos of this stay.
Stayed 1 night in Jan 2025

2/10 Terrible

Larry

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Stacy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s on the Main Street with easy to get in and out of
Stayed 1 night in Jan 2025

8/10 Good

Maria

Traveled with group, Business traveler
Liked: Staff & service, amenities
The carpet look dirty the pillow is not comfortable but I think is good for the price I got so 👍the housekeeper service really good they do it every day
Stayed 4 nights in Jan 2025

2/10 Terrible

ADRIAN

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The carpet was very, very dirty on the hallway and in the room, and the place smell very bad, VERY DISAPPOINTED WITH THE HOTEL
Stayed 1 night in Dec 2024

10/10 Excellent

Stacy

Stayed 1 night in Dec 2024

6/10 Okay

Kelsey

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Shotty but bed bug free

There’s no breakfast. It’s a shotty hotel only good thing about it is it does not have bed bugs. The lazy river was heated but slightly and it does have a cool pool. The first room they put us in was under repairs so we had to switch and that only down graded us in a room to a smaller bathtub. It has heated bathrooms. Service was just okay. If you want a bedbug free place and don’t care about broken beds that sag and don’t care about the looks for a hotel this is the right place for you but if your looking for luxury and nice looking hotel don’t go here
Stayed 2 nights in Jan 2025

6/10 Okay

Stephen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It good for the money could have been. Cleaner and a few other things but good for the money
Stayed 3 nights in Jan 2025