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RiverStone Condo Resort & Spa

4.0 star property

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Photo gallery for RiverStone Condo Resort & Spa

Indoor pool, seasonal outdoor pool, pool umbrellas
Indoor pool, seasonal outdoor pool, pool umbrellas
Lobby
Exterior
2 Bedroom Cabin | Living area | 48-inch LCD TV with cable channels, TV

Reviews

9.6 out of 10
Exceptional

Popular amenities

Explore the area

Map
212 Dollywood Ln, Pigeon Forge, TN, 37863
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪57 min drive‬

Room options

View all photos for Signature 3 Bedroom - 2 Kings + 2 Twins

Egyptian cotton sheets, premium bedding, individually decorated

Signature 3 Bedroom - 2 Kings + 2 Twins

  • Sleeps 8
  • 2 King Beds, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for 3 Bedroom Cabin

3 Bedroom Cabin | Living area | 48-inch LCD TV with cable channels, TV

3 Bedroom Cabin

  • Sleeps 8
  • 3 King Beds and 1 Queen Sofa Bed

View all photos for Signature 1 Bedroom - Riverview - 2 Queens

48-inch LCD TV with cable channels, TV

Signature 1 Bedroom - Riverview - 2 Queens

  • River view
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Signature 4 Bedroom - 3 Kings + 2 Twins

48-inch LCD TV with cable channels, TV

Signature 4 Bedroom - 3 Kings + 2 Twins

  • Sleeps 10
  • 3 King Beds, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Signature 3 Bedroom - 3 Kings

Egyptian cotton sheets, premium bedding, individually decorated

Signature 3 Bedroom - 3 Kings

  • Sleeps 8
  • 3 King Beds and 1 Queen Sofa Bed

View all photos for Penthouse 2 Bedroom Riverview - One King + Two Queens

Penthouse 2 Bedroom Riverview - One King + Two Queens | In-room dining

Penthouse 2 Bedroom Riverview - One King + Two Queens

  • River view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Signature 2 Bedroom - 1 King + 2 Twins

Egyptian cotton sheets, premium bedding, individually decorated

Signature 2 Bedroom - 1 King + 2 Twins

  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Signature 2 Bedroom - 2 Kings

48-inch LCD TV with cable channels, TV

Signature 2 Bedroom - 2 Kings

  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Signature 1 Bedroom - Riverview - 1 King

Signature 1 Bedroom - Riverview - 1 King | Living area | 48-inch LCD TV with cable channels, TV

Signature 1 Bedroom - Riverview - 1 King

  • River view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Signature 4 Bedroom - 4 Kings

Egyptian cotton sheets, premium bedding, individually decorated

Signature 4 Bedroom - 4 Kings

  • Sleeps 10
  • 4 King Beds and 1 Queen Sofa Bed

View all photos for Signature 3 Bedroom - Riverview - 3 Kings

48-inch LCD TV with cable channels, TV

Signature 3 Bedroom - Riverview - 3 Kings

  • River view
  • Sleeps 8
  • 3 King Beds and 1 Queen Sofa Bed

View all photos for Penthouse 3 Bedroom Riverview - 3 Kings

Penthouse 3 Bedroom Riverview - 3 Kings | In-room dining

Penthouse 3 Bedroom Riverview - 3 Kings

  • River view
  • Sleeps 8
  • 3 King Beds and 1 Queen Sofa Bed

View all photos for Signature 1 Bedroom - 1 King

48-inch LCD TV with cable channels, TV

Signature 1 Bedroom - 1 King

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Signature 2 Bedroom - Riverview - 1 King + 2 Queens

Egyptian cotton sheets, premium bedding, individually decorated

Signature 2 Bedroom - Riverview - 1 King + 2 Queens

  • River view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for 2 Bedroom Cabin

Egyptian cotton sheets, premium bedding, individually decorated

2 Bedroom Cabin

  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Signature 2 Bedroom - Riverview - 2 Kings

48-inch LCD TV with cable channels, TV

Signature 2 Bedroom - Riverview - 2 Kings

  • River view
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

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About this property

RiverStone Condo Resort & Spa

4-star Pigeon Forge hotel close to The Ripken Experience - Pigeon Forge
This smoke-free hotel features a full-service spa, an indoor pool, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a lazy river, a hot tub, and a seasonal outdoor pool. Housekeeping is available on request.
RiverStone Condo Resort & Spa offers 136 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 48-inch LCD televisions come with cable channels. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a lazy river and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

In addition to a full-service spa, RiverStone Condo Resort & Spa features a lazy river and an indoor pool. A computer station is located on site and wired and wireless Internet access is complimentary. This 4-star property offers access to a business center. Event facilities measuring 3595 square feet (334 square meters) include conference space. This family-friendly hotel also offers a seasonal outdoor pool, a hot tub, and a 24-hour fitness center. Concierge services and wedding services can be provided. Onsite self parking is complimentary.

RiverStone Condo Resort & Spa is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Things to do

  • 24-hour gym
  • Fishing
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Lazy river
  • Playground
  • Seasonal outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Living room
  • Playground
  • Pool gate
  • Seasonal outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,595 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a river
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • Elevator

More

  • 4 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laundry detergent
  • Living room
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 35 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's seasonal pool is subject to closure periodically due to weather conditions.
Please note: In-room fireplaces are only operational in fall and winter months (subject to weather conditions).

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 13 years old are not allowed in the spa

Property is also known as

RiverStone
RiverStone Pigeon Forge
RiverStone Resort
RiverStone Resort Pigeon Forge
Riverstone Hotel Pigeon Forge
RiverStone Resort Spa
RiverStone Resort Spa
RiverStone Condo Resort Spa
Riverstone & Spa Pigeon Forge
RiverStone Condo Resort & Spa Hotel
RiverStone Condo Resort & Spa Pigeon Forge
RiverStone Condo Resort & Spa Hotel Pigeon Forge

RiverStone Condo Resort & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 966 out of 1171 reviews
Rating 8 - Good. 153 out of 1171 reviews
Rating 6 - Okay. 29 out of 1171 reviews
Rating 4 - Poor. 17 out of 1171 reviews
Rating 2 - Terrible. 7 out of 1171 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Duc, Land O Lakes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Amitesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Location.Near pigeon forge attractions.15 min from Gatlinburg.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!!
Stayed 3 nights in Dec 2024

8/10 Good

Sheri

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
My 2 room villa was nice and spacious. It was equipped with everything that me and my family needed. The lobby was beautifully decorated for Christmas and it gave a great homely vibe. What could have been better: the Bald Caucasian guy that checked me in at 1am on Christmas day. I asked him about a price difference and he acted like its wasnt his problem, nor did he try to help me figure out why the price was different then what was quoted online. Also, I've been to many resorts and I am a timeshare owner myself, and this one does not have many amenities at all. I also didn't like that we had to pay for new towels or wash them ourselves if we needed new ones-Which was told to me by the front desk agent. There also wasn't any activities on Christmas day like the other resorts. If so, I was not informed. I wasn't informed on anything. I had to read the 2 page form they had and had to ask questions.
Stayed 2 nights in Dec 2024

10/10 Excellent

Venkat

Stayed 2 nights in Dec 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
We‘ll be back shortly, amazing place
Stayed 1 night in Dec 2024

8/10 Good

Jahwaan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good resort
Stayed 2 nights in Dec 2024

8/10 Good

Sirena, Torrance

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing with the exception of the pillows and the sofa sleeper. The sofa sleeper was broken, and after 2 nights of waking up with a stiff neck, we ended up rolling up blankets as pillows.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kedarius

Stayed 1 night in Dec 2024

8/10 Good

James

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
I think the place is ran by liberals which is a negative. Wasn't overly thrilled by the front desk workers upon my arrival. Didn't let us check in as early as I would have liked. Also, gave me the keys to my room, but I had to go back down to get them reset as they didn't work upon my arrival. The place is a nice place. Elevators were slow.
Stayed 2 nights in Dec 2024

10/10 Excellent

Holly

Stayed 1 night in Nov 2024

10/10 Excellent

LYNNETTE, North Canton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Gregory

Stayed 3 nights in Nov 2024

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay. Room was very clean and well maintained. Will definitely stay again
Stayed 2 nights in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome room and staff. Enjoyed the hot tub and security. Would stay again. Would be perfect if you repaced the scratchy furniture my Granny owned with more modern items.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Very clean room. The beds are very comfortable. Overall a beautiful place to stay!
Stayed 4 nights in Dec 2024

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my favorite place that I have ever, ever stayed. Why you ask? Indoor pool was great. Fireplace in my room overlooking the creek. Minutes from the main drag and from Dollywood. Decorated beautiful for Christmas with the entrance just gorgeous!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Diondra

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Riverstone was great, we had an easy check-in, and our condo was perfect, it had everything we needed. My only negative/con would be the bedding wasn’t soft and our shower head needed cleaning. Other than that the place was really cute and clean.
Stayed 3 nights in Dec 2024

4/10 Poor

Allison

Stayed 1 night in Nov 2024

10/10 Excellent

Sherry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. It was very comfortable for three adults. We loved the Christmas trees in the lobby as well as all the lights at the entrance.
Stayed 3 nights in Dec 2024

8/10 Good

Vaughn

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty well kept property, would absolutely stay here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kristy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Christi

Traveled with family
Very nice room .there was plenty of room for the whole family of 8 .
Stayed 3 nights in Dec 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The condo was lovely, beds were comfortable and we had everything we needed.
Stayed 2 nights in Dec 2024