Riverchase Lodge

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Riverchase Lodge

Indoor pool, seasonal outdoor pool
City Suite, 2 Queen Beds | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Lobby sitting area
City Suite, 2 Queen Beds | Balcony view
Combined shower/tub, free toiletries, towels

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
3709 Parkway, Pigeon Forge, TN, 37863
  • Dolly Parton's Stampede Dinner Attraction
    ‪6 min walk‬
  • Old Mill
    ‪13 min walk‬
  • Patriot Park
    ‪19 min walk‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪13 min drive‬

Room options

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

City Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

Family Suite

  • Sleeps 14
  • 6 Queen Beds

Standard Double Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Single Room, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Riverchase Lodge

Pigeon Forge hotel walkable to Dolly Parton's Stampede Dinner Attraction
An indoor pool, a seasonal outdoor pool, and tour/ticket assistance are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include ATM/banking services.
Riverchase Lodge offers 112 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a seasonal outdoor pool are on site.
Riverchase Lodge features an indoor pool and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. This Pigeon Forge hotel also offers tour/ticket assistance and an ATM. Onsite self parking is complimentary.

Riverchase Lodge is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators
The seasonal pool will be open from May 01 to September 01

Property is also known as

Riverchase Lodge Pigeon Forge
Riverchase Pigeon Forge
Riverchase Lodge Hotel
Riverchase Lodge Pigeon Forge
Riverchase Lodge Hotel Pigeon Forge

Riverchase Lodge Reviews

Reviews

6.2
Rating 10 - Excellent. 193 out of 1001 reviews" "
Rating 8 - Good. 228 out of 1001 reviews" "
Rating 6 - Okay. 210 out of 1001 reviews" "
Rating 4 - Poor. 165 out of 1001 reviews" "
Rating 2 - Terrible. 205 out of 1001 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Chloe

Traveled with family
Liked: Cleanliness, staff & service, amenities
The pool was ice cold, the pillows were flat but everything else was good, staff was friendly
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

Traveled with family
Older motel that has the beginnings of an upgrade. Room smelled of smoke and stains in the floor were visible.
Stayed 2 nights in Oct 2024

10/10 Excellent

Misty S

Traveled with family
Liked: Cleanliness, staff & service
It was convenient and affordable definitely needs updated but was nice.
Stayed 1 night in Oct 2024

2/10 Terrible

Winnona

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not good no hot water
Stayed 2 nights in Oct 2024

2/10 Terrible

Venell

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This place is so nasty we checked out early and just took the loss. I can't even begin to tell you how disgusting this place is!!!!
Stayed 3 nights in Oct 2024

6/10 Okay

Jennifer

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Meh, not too good.
Well, the jet tub didn’t work. The beds weren’t that comfortable. We woke up in the morning with sore backs. Parts of the room you could tell hadn’t been cleaned awhile with all the dust. We were a family of four. We didn’t have a table to eat our food in our room. Kids couldn’t play their games on the TV. The worst part would be the pools. They were dirty. The bottom was murky, slimy even. Leaves were everywhere. We had to figure out what else to do because our youngest loved to swim. The staff were friendly. Won’t book another room with them.
Stayed 2 nights in Oct 2024

6/10 Okay

Corrine

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Right off the road towards Dollywood so a lot of traffic. Not very quiet, as you can hear all the cars going towards Dollywood. The reception area apparently doesn't have coffee but there is a gas station 100ish yards away. Right by all the little touristy shops and attractions. Plain rooms and the beds seemed to have like a divet in the middle. I'm not super picky with where I stay as long as I don't see bugs or gross stains everywhere, which I seen neither. I would've stayed in Gatlinburg though.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lisa

Stayed 1 night in Sep 2024

10/10 Excellent

Zachary

Traveled with family
Very nice and clean room. Enjoyed the jet bathtub
Stayed 2 nights in Sep 2024

2/10 Terrible

Cynthia

Disliked: Cleanliness
Stayed 4 nights in Sep 2024

10/10 Excellent

Cynthia

Great location whether you want to enjoy Pigeon Forge or Gatlinburg.
Stayed 3 nights in Sep 2024

2/10 Terrible

Ashley

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
the staff was awful at the hotel it was not very clean and did not enjoy my stay will not be going back there
Stayed 2 nights in Sep 2024

6/10 Okay

Aaron

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities
The first room we were put in smelled very musty and had spots of mold on the ceiling, the desk attendant did kindly move us and the second room was better but still had some spots not cleaned on the wall. Also there were spots of mold around the pool edge, definitely needed cleaning
Stayed 2 nights in Sep 2024

8/10 Good

Elizabeth

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's right at the mini golf and a place for kids
Stayed 2 nights in Sep 2024

8/10 Good

Sheba

Liked: Staff & service, property conditions & facilities
Convenient location
Stayed 2 nights in Sep 2024

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Kristi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff was nice the rooms where nice
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
A little buggy
We booked 2 rooms next to each other for two nights, on the bottom floor. There were roaches spotted in both rooms over the course of our stay; seen on the roof, the bathroom sink and in the microwave. We did a thorough search of the beds in both rooms and didn’t find any bed bugs, which is a plus. Also, the staff members we interacted with were very nice. The beds were also comfortable. It’s worth noting that one of our family members booked their own room separate from our 2 rooms, and they never saw any bugs whatsoever in their room. This hotel is affordable and may be worth staying at if you’re feeling lucky and don’t mind a few bugs.
Stayed 2 nights in Sep 2024

8/10 Good

Tommy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel. Could use a renovation but not bad at all
Stayed 3 nights in Sep 2024

8/10 Good

Jessica, Middlesboro

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were eaten up by bed bugs,my wife has bites all
Stayed 2 nights in Sep 2024

8/10 Good

Tammy

Stayed 2 nights in Aug 2024

6/10 Okay

Joshua

Liked: Staff & service
Stayed 2 nights in Aug 2024

4/10 Poor

Jessica

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Just a typical type of motel. Nothing fancy. Pools looked dirty like neither had been cleaned all year so we did not use them.
Stayed 2 nights in Sep 2024