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Riverchase Lodge

2.5 star property

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Photo gallery for Riverchase Lodge

Indoor pool, seasonal outdoor pool
City Suite, 2 Queen Beds | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Lobby sitting area
Combined shower/tub, free toiletries, towels
City Suite, 2 Queen Beds | Balcony view

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
3709 Parkway, Pigeon Forge, TN, 37863
  • Dolly Parton's Stampede Dinner Attraction
    ‪6 min walk‬
  • Old Mill
    ‪13 min walk‬
  • Patriot Park
    ‪19 min walk‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪13 min drive‬

Room options

View all photos for Junior Suite, 1 Queen Bed

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Deluxe Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for City Suite, 2 Queen Beds

City Suite, 2 Queen Beds | Living area | Flat-screen TV

City Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Family Suite

  • Sleeps 14
  • 6 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, 1 Queen Bed with Sofa bed

Single Room, 1 Queen Bed with Sofa bed | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Single Room, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Junior Suite, 2 Queen Beds

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property

Park Tower Inn

  • Pool
  • Hot Tub
  • Parking included
  • Free WiFi
3.1 out of 5, (1232)
The price is $63
per night
$71 total
includes taxes & fees
Mar 1 - Mar 2
Park Tower Inn

About this property

Riverchase Lodge

Pigeon Forge hotel walkable to Dolly Parton's Stampede Dinner Attraction
An indoor pool, a seasonal outdoor pool, and tour/ticket assistance are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include ATM/banking services.
Riverchase Lodge offers 112 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a seasonal outdoor pool are on site.
Riverchase Lodge features an indoor pool and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. This Pigeon Forge hotel also offers tour/ticket assistance and an ATM. Onsite self parking is complimentary.

Riverchase Lodge is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators
The seasonal pool will be open from May 01 to September 01

Property is also known as

Riverchase Lodge Pigeon Forge
Riverchase Pigeon Forge
Riverchase Lodge Hotel
Riverchase Lodge Pigeon Forge
Riverchase Lodge Hotel Pigeon Forge

Riverchase Lodge Reviews

Reviews

6.2
Rating 10 - Excellent. 194 out of 1000 reviews
Rating 8 - Good. 223 out of 1000 reviews
Rating 6 - Okay. 210 out of 1000 reviews
Rating 4 - Poor. 164 out of 1000 reviews
Rating 2 - Terrible. 209 out of 1000 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

robie

Traveled with family and small children, Traveled with family
Disliked: Staff & service
Front desk staff was great, had housekeepers keep knocking before check out time. Even told them 1st time when i would be leaving.
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Traveled with family
Great time
Stayed 1 night in Jul 2024

4/10 Poor

Jen

Traveled with family
Disliked: Staff & service, property conditions & facilities
Family vacation stay
The hotel is a bit run down and doesn’t match the photos online. It’s overpriced for its quality. The inside needs updated and the outside could use some work too. We won’t be staying here anymore.
Stayed 2 nights in Nov 2024

8/10 Good

Christopher

Traveled with family
Liked: Room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Billie

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs Maint attention
Not so good hotel room, i loved this hotel in the past but it needs serious help. The paint is missing in places in the room, many bugs were present in the room and the room fixtures such as hinges and other fixtures are rusted. Please fix up the rooms for future stays.
Stayed 3 nights in Nov 2024

4/10 Poor

Bethany

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very dated and rundown, hairs around sink, tub, bathroom floor, no table or chairs in room, mold around ceiling corners. Property charged me the day after checkout date, when I contacted customer service regarding the charge they said it was due to me extending my stay a night. I did not extend my stay or even comment about doing so. Returned keys upon check out so it was clear I was not extending my stay. Customer service said it must of been an error and they would refund the charge, less than 30 minutes later they had charged me again and only refunded one of those charges. Just beware of additional charges after checking out. I am currently working to get my money back.
Stayed 1 night in Nov 2024

8/10 Good

Kelsey

Traveled with family
Stayed 1 night in Nov 2024

2/10 Terrible

Kenya

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff rude
Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The look of the property was unique. The rooms were a great size.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dennis

Traveled with partner
Liked: Amenities
Great all around
Stayed 1 night in Oct 2024

2/10 Terrible

Abbie

Stayed 3 nights in Oct 2024

6/10 Okay

Anthony

Traveled with family
Disliked: Property conditions & facilities
the only reason we reserve this place was for the indoor pool with slide but it was so cold that my son n his friend barely enjoy it cause it was too cold when they told my wife and everyone else that went up front that they turned off the heater cause no one was going to it when it should be on from open to close
Stayed 2 nights in Oct 2024

8/10 Good

Amy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish the bathroom was a little cleaner
Stayed 2 nights in Oct 2024

10/10 Excellent

Curt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riverchase lodge.
Riverchase lodge is a great affordable place to stay with your family while in pigeon forge. It was clean and comfortable and the service was great. The indoor pool had a slide and was a lot of fun for my kids. We enjoyed it being in the heart of all the attraction pigeon forge has to offer. I recommend this place for all family to stay while in pigeon forge.
Stayed 1 night in Oct 2024

10/10 Excellent

Haleigh

Stayed 2 nights in Oct 2024

8/10 Good

Nanette

Traveled with partner
Liked: Staff & service
No desk or table and chairs in room. Very noisy! Can hear all the traffic and people talking outside. No place to set luggage but on the floor. Staff is very friendly.
Stayed 4 nights in Oct 2024

4/10 Poor

Jeffrey

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Was not what the internet showed. Slum of a hotel!! Felt dirty leaving!!
Stayed 1 night in Oct 2024

4/10 Poor

Jesse

Traveled with family
Disliked: Cleanliness
Wasn't totally satisfied no access to indoor pool or hot tub due to someone putting baby oil on water slide .and tht was the reason for booking hotel,neighbors in the nxt room was very loud .just Wasn't a pleasant stay house keeping only cleaned once.do not recommend
Stayed 3 nights in Oct 2024

6/10 Okay

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Just the water in the room we were in didn’t have hardly any hot water but other then that it was fine
Stayed 2 nights in Oct 2024

10/10 Excellent

Nathaniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

loretta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time
Stayed 2 nights in Oct 2024

10/10 Excellent

Bradley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay on the strip
Stayed 2 nights in Sep 2024

2/10 Terrible

Chris

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting.
The pictures in the listing are very very deceptive. The rooms are in awful condition. The listing stated 2 queen beds. It was 2 full size beds. The indoor pool was so filthy, the health inspector shut it down while we were there! The entire property needs cleaned and properly repaired and updated for the price they charge. I absolutely would not return or recommend.
Stayed 3 nights in Oct 2024