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SpringHill Suites by Marriott Pigeon Forge

3.0 star property

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Photo gallery for SpringHill Suites by Marriott Pigeon Forge

Exterior
Property amenity
Lobby
Indoor pool, seasonal outdoor pool
Studio, Multiple Beds | Premium bedding, desk, blackout drapes, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Gym
  • Pet friendly

Explore the area

Map
120 Christmas Tree Lane, Pigeon Forge, TN, 37863
  • Christmas Place
    ‪4 min walk‬
  • Pigeon Forge Snow
    ‪4 min walk‬
  • Hollywood Wax Museum
    ‪10 min walk‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪15 min drive‬

Room options

View all photos for Studio, Multiple Beds

Studio, Multiple Beds | Premium bedding, desk, blackout drapes, iron/ironing board

Studio, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Living room | 37-inch LCD TV with digital channels, TV, Netflix

Studio, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, desk, blackout drapes, iron/ironing board

Studio, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Front of property

Compass Hotel by Margaritaville

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.9 out of 5, Exceptional, (449)
The price is $97
per night
$127 total
includes taxes & fees
Mar 3 - Mar 4
Compass Hotel by Margaritaville

About this property

SpringHill Suites by Marriott Pigeon Forge

3-star Pigeon Forge hotel close to Titanic Museum
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a sauna, a 24-hour business center, and a hot tub are onsite. Change of bedsheets is available on request.
SpringHill Suites by Marriott Pigeon Forge offers 112 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with twin sofa beds. Beds feature premium bedding. 37-inch LCD televisions come with digital channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool and an indoor pool, SpringHill Suites by Marriott Pigeon Forge provides a hot tub and a sauna. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 1701 square feet (158 square meters) include conference space. This business-friendly hotel also offers a fitness center, gift shops/newsstands, and tour/ticket assistance. Complimentary self parking is available on site, along with a car charging station.

SpringHill Suites by Marriott Pigeon Forge is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 1,701 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2010
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from December 10 2024 to May 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 85.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 85.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from April to December
Pool access available from 7:00 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Pigeon Forge
Marriott SpringHill Suites Pigeon Forge
Pigeon Forge Marriott
Pigeon Forge SpringHill Suites
SpringHill Suites Marriott Hotel Pigeon Forge
SpringHill Suites Marriott Pigeon Forge
SpringHill Suites Pigeon Forge
Springhill Suites By Marriott Pigeon Forge Hotel Pigeon Forge
SpringHill Suites Marriott Pigeon Forge Hotel
SpringHill Suites riott Pigeo
SpringHill Suites by Marriott Pigeon Forge Hotel
SpringHill Suites by Marriott Pigeon Forge Pigeon Forge
SpringHill Suites by Marriott Pigeon Forge Hotel Pigeon Forge

SpringHill Suites by Marriott Pigeon Forge Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 593 out of 1000 reviews
Rating 8 - Good. 270 out of 1000 reviews
Rating 6 - Okay. 79 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Clair

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean, and everything in good condition. We had a small problem with housekeeping failing to replace used towels, however this was quickly rectified by staff. Overall, we had a good stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Crystal

Stayed 1 night in Oct 2024

10/10 Excellent

al

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher, Chattanooga

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional cleanliness. Ok😁
Stayed 1 night in Aug 2024

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and quiet
Nice little trip to pigeon forge for jeep invasion
Stayed 1 night in Aug 2024

10/10 Excellent

Kaitlyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Process was simple, staff was helpful, breakfast was good, bed was comfortable! Beautiful property.
Stayed 1 night in Sep 2024

10/10 Excellent

Tancie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Sep 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Tracy

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how close Restaurants and the main strip were. I disliked the mattress for the pull out couch it was more like a box spring.
Stayed 3 nights in Aug 2024

10/10 Excellent

Russell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here!
Stayed 3 nights in Aug 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Dawn Marie, Hickory

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Front desk lady was great but the room was dirty. The pull out bed had blood on the sheets and a used mouth guard that was stuck to the bed. There we no blankets either. Also, the breakfast is advertised from 6-10am, but the lady said it ended when it was 9:45am. The food was not stocked back up when it ran out either. Very disappointed in this hotel.
Stayed 1 night in Aug 2024

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, bad bed.
Nice place to stay. Breakfast was good. Staff was very friendly! Only bad thing was that the bed was terrible, did not sleep well.
Stayed 1 night in Jul 2024

6/10 Okay

Katherine

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Kimberly

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We had a great stay
Stayed 5 nights in Jul 2024

10/10 Excellent

Carolina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and great customer service.
Stayed 2 nights in Jul 2024

10/10 Excellent

Stacey, Tyler

Stayed 4 nights in Jul 2024

10/10 Excellent

Travis

Stayed 1 night in Jul 2024

10/10 Excellent

Kendon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - for a good price
This hotel is really nice! Great location (central to a lot of things), comfortable rooms, etc. Breakfast was well-attended to, and the pools (having both indoor & outdoor was key for our kids). Only complaint - couch condition left something to be desired...otherwise - GREAT HOTEL
Stayed 1 night in Jun 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Daniel, Clarksville

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely no complaints. Room was very clean, check-in was fast and easy, indoor pool was well heated, walking distance to many attractions. This was the first time we stayed here, but still not be the last. Very good time.
Stayed 2 nights in Jun 2024