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Sunrise Ridge Resort

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sunrise Ridge Resort

Fridge, microwave, oven, stovetop
Indoor pool, seasonal outdoor pool, sun loungers
Exterior
Townhome, 2 Bedrooms | Balcony view
Room, 2 Bedrooms | In-room safe, individually decorated, individually furnished, desk

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Laundry
    Laundry
  • Gym
    Gym
  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
2301 Ridge Road, Pigeon Forge, TN, 37863
  • LeConte Center at Pigeon Forge
    4 min drive
  • Old Mill
    4 min drive
  • Pigeon Forge Factory Outlet Mall
    5 min drive
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    13 min drive

Room options

View all photos for Deluxe Room, 1 Bedroom

In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 1 Bedroom

  • 633 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Standard Room, 1 Bedroom

In-room dining

Standard Room, 1 Bedroom

  • 549 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms, Mountain View

Fridge, microwave, oven, stovetop

Deluxe Suite, 2 Bedrooms, Mountain View

  • 1100 sq ft
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Room, 2 Bedrooms

Room, 2 Bedrooms | In-room safe, individually decorated, individually furnished, desk

Room, 2 Bedrooms

  • 1100 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Standard Suite, Mountain View

Fridge, microwave, oven, stovetop

Standard Suite, Mountain View

  • 549 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Townhome, 2 Bedrooms

Townhome, 2 Bedrooms | In-room safe, individually decorated, individually furnished, desk

Townhome, 2 Bedrooms

  • 1180 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View | Living room | TV, DVD player

Deluxe Room, Mountain View

  • 633 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

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Front of property

Country Cascades Waterpark Resort

Pool
Hot Tub
Kids pool
Waterslide
4.4 out of 5, Excellent, (1993)
Country Cascades Waterpark Resort

About this property

Sunrise Ridge Resort

3-star Pigeon Forge resort close to Dollywood
Along with an indoor pool, this smoke-free resort has a fitness center and a sauna. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and concierge services are onsite. Housekeeping is available on request.
Sunrise Ridge Resort offers 133 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 3-star resort have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hair dryers can be requested.

2 spa tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sunrise Ridge Resort features 2 spa tubs, an indoor pool, a sauna, and a fitness center. Wireless Internet access is complimentary. A business center is on site at this 3-star property. This family-friendly resort also offers a seasonal outdoor pool, barbecue grills, and an arcade/game room. Onsite self parking is complimentary.

Sunrise Ridge Resort is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • 2 spa tubs
  • Arcade/game room
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • DVD player
  • Free crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Living room
  • Playground
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Fan
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay
  • Resort fee: USD 12.35 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sunrise Ridge Resort Diamond Resorts Pigeon Forge
Sunrise Ridge Resort Diamond Resorts
Sunrise Ridge Diamond Resorts Pigeon Forge
Sunrise Ridge Diamond Resorts
Sunrise Ridge Diamond s Pigeo
Sunrise Ridge Resort Resort
Sunrise Ridge Resort Pigeon Forge
Sunrise Ridge Resort by Diamond Resorts
Sunrise Ridge Resort Resort Pigeon Forge

Sunrise Ridge Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 621 out of 1001 reviews" "
Rating 8 - Good. 230 out of 1001 reviews" "
Rating 6 - Okay. 89 out of 1001 reviews" "
Rating 4 - Poor. 42 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Latosha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Its amazing
Stayed 3 nights in Aug 2024

10/10 Excellent

Sandra

Stayed 3 nights in Aug 2024

8/10 Good

Natasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family oriented to have a home away from home
Stayed 3 nights in Aug 2024

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here! Very home like feel! Front desk staff was wonderful.
Stayed 1 night in Aug 2024

10/10 Excellent

chris

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone from the staff was very nice. They treated you like family. The suites are amazing and great views of the mountains. The balcony is comfy, and the fire place inside gives it a nice touch. All over amazing place would recommend to anyone. Definitely going to be staying there again soon!
Stayed 1 night in Aug 2024

10/10 Excellent

Larry, Memphis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Michelle

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This place was just ok. I have stayed here before with RCI but this place definitely needed to be remodel. We stayed in a Townhouse and the master bedroom was upstairs and stayed so hot. The A/C would not cool it. Needed to have split level A/C. I had to go buy a couple of box fans just so me and my husband could sleep a little cooler. Also the skylight in that bathroom upstairs I could never get ready to go to dinner out because of the sun that came in was hot and couldn't use the mirror because of the reflection. They should tint those or but some kind of shade on them. And also I killed 5 roaches in my unit. And I didn't have a lot of food out. For the price that they charge for this place they should use it to remodel it to be better.
Stayed 4 nights in Aug 2024

8/10 Good

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great visit to Pigeon Forge
Stayed in Building 3 which seems to be for regular rentals. Building outside needs some maintenance - definitely looking older. Room was very clean and nice but somewhat dated. No issues with anything at all. Pool area was great. Elevator is in middle of building. Our unit was on the end - first floor. First floor is down because of being on a hill. Had a good view from our room. Pool was outside our room. No issues at all with noise from the pool. We did have a fire alarm around midnight. Management could have handled it better. No instructions on what to do or what had happened. There wasn't a fire - probably a malfunction or a kid having fun. We just assumed it was OK to go back to our room when the firemen started to leave. Would definitely stay here again. This was a couples trip - no kids. We liked that it was on a road away from the main area of Pigeon Forge. Very easy access to everything with less than a 5 minute ride. You are about 3 miles from Dollywood.
Stayed 3 nights in Aug 2024

8/10 Good

Niamh

Traveled with family
Liked: Cleanliness, staff & service
Stayed 6 nights in Aug 2024

2/10 Terrible

Jessica, Jackson

Disliked: Cleanliness, staff & service, property conditions & facilities
There was a small and roaches
Stayed 3 nights in Aug 2024

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities
We needed extra room having 2 teenage boys and it fit the bill perfectly. It was a townhome layout with 2 bedrooms, 2 bathrooms and a small kitchen and a washer and dryer in unit Excellent amount of space. The house itself is very aged. A lot has not been updated since the 80s. The molding around the front door was literally hanging off. It smelled musty for a long while after getting there. The carpets need to be changed badly. The bed was lopsided and lumpy. The linoleum around the tub was lifting and needed changing. I am NOT nitpicker, but with the excellent layout and price, this should be a VERY coveted spot…if only they would throw a bit of money into updating. If they do, this will be our go to place every few years we come here. Oh, and don’t have your room key near your key fob or it will demagnetize (twice for us)
Stayed 3 nights in Aug 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept. Area where property is located can throw you off thinking that it might be a terrible run down property. Actually it’s in a convenient location and well maintained.
Stayed 4 nights in Aug 2024

10/10 Excellent

Victor

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
A home away from home. The rooms and the beds were excellent. The full kitchen afforded us the opportunity to cook our meals as if we were home. Highly recommended for a family vacation. Some painting facelifts will really add some aesthetic value to the whole property.
Stayed 2 nights in Jul 2024

10/10 Excellent

Suquana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely
Stayed 3 nights in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ve stayed at this resort a few times. Love the location and the views. Staff is always very friendly
Stayed 3 nights in Jul 2024

10/10 Excellent

angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family frequent stays!
We love staying here! We come at least twice a year and stay at sunrise resort as much as possible for the value, location, and fun!
Stayed 1 night in Apr 2024

10/10 Excellent

Monique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Homie
Stayed 1 night in Jul 2024

10/10 Excellent

Alfonso

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was large and cozy. Clean rooms and we loved the addition of a full fridge and washer and dryer. And the Mountain View’s are just excellent. We can’t wait to come back.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good but not remarkably good
The condo was clean, several text messages per day were sent by the staff to make sure we were enjoying our stay. The air in one of the bedrooms was not strong enough so my husband & literally sweat all night. We are normal sized people, and aren't normally night sweaters. If we had left the door to our bedroom open it probably would have been fine...but, privacy...
Stayed 3 nights in Jun 2024

8/10 Good

Sasha N

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

A

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old resort with a lot of rusting all around !!! The views from the balcony trumps all other negatives. I might stay there again for fall !!
Stayed 1 night in Jul 2024

6/10 Okay

brennan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Decent stay
For the price you cant beat it. The complaints are as follows: carpet, bugs - spiders, and roach, and dilapidated furnishings. The carpet needed cleaning or replacement, cobwebs in corners from spiders. I was on the 1st floor so maybe the couple roaches i saw came from outside. Killed 3 large spiders. The eating area, tv sizes , and place to put your travel bags was my main complaint about the place. The plus was the kitchen very clean and well put together. Bed was comfortable needs a inroom ceiling fan.
Stayed 3 nights in Jul 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

8/10 Good

Natalie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Pigeon Forge. Loved that it was a resort with a secluded mountain feel, We stayed in one of the pedestal units. Loved that the unit had front door parking and easy access. The rooms were spacious. My only complaints were that the kitchen was very tight with limited counter space and the main shower had mold growing on the paint above the caulking. Otherwise we had a great stay.
Stayed 5 nights in Jul 2024