See all properties

The Ramsey Hotel & Convention Center

3.0 star property

Choose dates to view prices

Photo gallery for The Ramsey Hotel & Convention Center

Indoor pool
Interior entrance
Interior entrance
Exterior
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
3230 Parkway, Pigeon Forge, TN, 37868
  • LeConte Center at Pigeon Forge
    ‪16 min walk‬
  • Dolly Parton's Stampede Dinner Attraction
    ‪2 min drive‬
  • Island at Pigeon Forge
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪55 min drive‬

Room options

View all photos for Deluxe King with Sleeper Sofa

Deluxe King with Sleeper Sofa | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Deluxe King with Sleeper Sofa

  • 330 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for King Bed Mini-Suite with Jacuzzi & Fireplace

King Bed Mini-Suite with Jacuzzi & Fireplace | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

King Bed Mini-Suite with Jacuzzi & Fireplace

  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Family Suite

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Two Bedroom Family Suite

  • Sleeps 8
  • 1 King Bed, 2 Queen Sofa Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Superior King with Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Superior King with Sleeper Sofa

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

View all photos for Choice Queen with Wet Bar & Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Choice Queen with Wet Bar & Sleeper Sofa

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

In-room safe, blackout drapes, iron/ironing board, free WiFi

Compass Hotel by Margaritaville

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.9 out of 5, Exceptional, (657)
The price is $164
per night
$203 total
includes taxes & fees
Apr 8 - Apr 9
Compass Hotel by Margaritaville

About this property

The Ramsey Hotel & Convention Center

Pigeon Forge hotel connected to the convention center in Downtown Pigeon Forge
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a conference center, a coffee shop/cafe, and a hot tub are onsite. Housekeeping is available on request.
The Ramsey Hotel & Convention Center offers 206 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Premium cable television is provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, The Ramsey Hotel & Convention Center provides a hot tub and a 24-hour fitness center. The hotel offers a coffee shop/cafe. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and 6 meeting rooms. Event facilities measuring 18801 square feet (1747 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in February 2024.

The Ramsey Hotel & Convention Center is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center (18,801 square feet of space)

Outdoors

  • Firepit
  • In a nature reserve
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1982
  • Fireplace in lobby
  • Renovated entire property - February 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests with vehicles towing a trailer must contact the property in advance. Parking for vehicles with trailers is limited to 1 space per room, and trailers cannot exceed 24 feet (7.3 meters) in length. There is a fee of USD 75 (tax not included) for trailer parking. Due to any extenuating circumstances at the time of your stay, trailer parking may be subject to availability.

Renovations and closures

The following facilities are closed on Sunday and Monday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per night, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
24-hour pool access
Guests under 14 years old are not allowed in the fitness facility, and guests under 14 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel PIGEON FORGE
Ramsey Hotel Pigeon Forge
PIGEON FORGE Holiday Inn
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Holiday Inn Pigeon Forge Hotel
Ramsey Pigeon Forge
Ramsey Hotel Sevierville
Ramsey Sevierville
Ramsey Hotel
Holiday Inn Pigeon Forge
The Ramsey
The Ramsey & Convention Center
The Ramsey Hotel & Convention Center Hotel
The Ramsey Hotel & Convention Center Pigeon Forge
The Ramsey Hotel & Convention Center Hotel Pigeon Forge

The Ramsey Hotel & Convention Center Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 583 out of 1088 reviews
Rating 8 - Good. 244 out of 1088 reviews
Rating 6 - Okay. 138 out of 1088 reviews
Rating 4 - Poor. 61 out of 1088 reviews
Rating 2 - Terrible. 62 out of 1088 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

DEVAN

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

MARY

Traveled with family
Not bad
We arrived a little after 4 she was told our room was not ready it would be 10 minutes. 45 minutes later still nothing. Had to wait in line again to be moved rooms. Please note the pictures on this website are outdated. Decent breakfast but the wait to make your own waffle was unreal. Did not add up to the price we paid. The big hairball though was a complete turn off and made me want to hurl.
Stayed 1 night in Dec 2024

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Shameka

Traveled with family
Liked: Staff & service, amenities
This area is great with plenty of food options. It would be a good area if the weather was warmer. We went when it was cold so not to much walking around. Our room was not the cleanliness. I did like that the room had a fridge and a microwave.
Stayed 2 nights in Dec 2024

8/10 Good

Lina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great location for the Dolly Parton Stempede show.
Stayed 1 night in Dec 2024

10/10 Excellent

Victoria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean. Staff was very responsive to needs.
Stayed 2 nights in Dec 2024

10/10 Excellent

Will

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Barking dogs left in room. Didnt know it was pet friendly.
Stayed 2 nights in Nov 2024

2/10 Terrible

David, Brooklyn

Stayed 4 nights in Nov 2024

10/10 Excellent

Charity

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, as usual!
This was not my first stay at The Ramsey and I return to this hotel because I like it so much. The lobby exudes a warm and cozy atmosphere and the staff are all friendly. We also appreciate the breakfast selection.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mariah

Liked: Cleanliness
Stayed 1 night in Dec 2024

4/10 Poor

Melody

Stayed 1 night in Nov 2024

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Gem
Best location on the strip in pigeon forge. Walking distance to everything except Dollywood and Tanger outlets.
Stayed 3 nights in Nov 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Chelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Julia

Stayed 2 nights in Nov 2024

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great will stay again when in town!
Stayed 1 night in Dec 2024

4/10 Poor

Tammy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Hallway areas on 5th floor dirty… never saw housekeeping. Ran out if body wash in shower… they brought us a half a bottle to replace… ceiling in hallway with what looked like mold. Front desk staff very loud talking about personal life to two other workers while trying to check in. Elevators ceiling falling in. They were doing renovations 2 years ago when I stayed and thought it would be nice… room wasn’t “ ready” after being told to come back in an hour. Went back at 430( 30 min) after check in time and was told room wasn’t ready. Got moved to different room after he had to call and see if it was “ guest ready” 1/2 roll of toilet paper and no extra and body wash was empty in shower. Nit guest ready
Stayed 3 nights in Dec 2024

6/10 Okay

Lacey

Traveled with family
Disliked: Property conditions & facilities
I stayed there for my son birthday he wanted mount coaster and a few other things in mountain. We got this place because of its location. It’s located in center of pigeon Forge. The breakfast starts way too late. We are early birds and we had lots of plans so we would start our day early and eat else where. Room condition is very loud. The showers were not clean. A few times at a pool we had to wait for the towels so we wished we brought our own but we like using the one hotel provides so we won’t do laundry every day. The stuff was nice and friendly but it definitely in need of improvement in building. The pool water was pretty cold for a heated pool.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mario E. fuster

Stayed 2 nights in Nov 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was very comfortable and shower water pressure and shower head amazing.
Stayed 4 nights in Dec 2024

10/10 Excellent

TAMORA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfully decorated for the holidays
We had a spur of the moment family reunion of sorts for Thanksgiving weekend. The staff of the Ramsey were incredibly helpful and personable .The decor for the holidays was wonderful. The pool water could have been warmer but we made do.
Stayed 4 nights in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024