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The Ramsey Hotel & Convention Center

3.0 star property

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Photo gallery for The Ramsey Hotel & Convention Center

Indoor pool
Bar (on property)
Bar (on property)
Interior entrance
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Bar
  • Laundry
$118
includes taxes & fees
Sep 15 - Sep 16

Explore the area

View in a map
3230 Parkway, Pigeon Forge, TN, 37868
  • LeConte Center at Pigeon Forge
    ‪11 min walk‬
  • Dolly Parton's Stampede Dinner Attraction
    ‪2 min drive‬
  • Island at Pigeon Forge
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Deluxe King with Sleeper Sofa

Deluxe King with Sleeper Sofa | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Deluxe King with Sleeper Sofa

8.8 out of 10
Excellent
(34 reviews)
  • 330 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for King Bed Mini-Suite with Jacuzzi & Fireplace

King Bed Mini-Suite with Jacuzzi & Fireplace | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

King Bed Mini-Suite with Jacuzzi & Fireplace

7.8 out of 10
Good
(10 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Family Suite

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Two Bedroom Family Suite

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 8
  • 1 King Bed, 2 Queen Sofa Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Superior King with Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Superior King with Sleeper Sofa

7.0 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

View all photos for Choice Queen with Wet Bar & Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Choice Queen with Wet Bar & Sleeper Sofa

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(176 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Ramsey Hotel & Convention Center

Pigeon Forge hotel connected to the convention center in Downtown Pigeon Forge
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
The Ramsey Hotel & Convention Center offers 206 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Premium cable television is provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, The Ramsey Hotel & Convention Center provides a hot tub and a 24-hour fitness center. The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and 6 meeting rooms. Event facilities measuring 18801 square feet (1747 square meters) include a conference center. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in February 2024.

The Ramsey Hotel & Convention Center is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Evening entertainment
  • Hot tub
  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center (18,801 square feet of space)

Outdoors

  • Barbecue grill
  • Firepit
  • In a nature reserve
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1982
  • Fireplace in lobby
  • Renovated entire property - February 2024
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests with vehicles towing a trailer must contact the property in advance. Parking for vehicles with trailers is limited to 1 space per room, and trailers cannot exceed 24 feet (7.3 meters) in length. There is a fee of USD 75 (tax not included) for trailer parking. Due to any extenuating circumstances at the time of your stay, trailer parking may be subject to availability.

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per night, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
24-hour pool access
Guests under 14 years old are not allowed in the fitness facility, and guests under 14 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel PIGEON FORGE
Ramsey Hotel Pigeon Forge
PIGEON FORGE Holiday Inn
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Holiday Inn Pigeon Forge Hotel
Ramsey Pigeon Forge
Ramsey Hotel Sevierville
Ramsey Sevierville
Ramsey Hotel
Holiday Inn Pigeon Forge
The Ramsey
The Ramsey & Convention Center
The Ramsey Hotel & Convention Center Hotel
The Ramsey Hotel & Convention Center Pigeon Forge
The Ramsey Hotel & Convention Center Hotel Pigeon Forge

The Ramsey Hotel & Convention Center Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 667 out of 1229 reviews
Rating 8 - Good. 267 out of 1229 reviews
Rating 6 - Okay. 158 out of 1229 reviews
Rating 4 - Poor. 70 out of 1229 reviews
Rating 2 - Terrible. 67 out of 1229 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Joshua

Stayed 3 nights in May 2025

6/10 Okay

Paul

Liked: Cleanliness, room comfort

Good and bad

The hotel is nice and some good updates. Room was nice but fireplace didn’t work, which is why we got the room. Asked front desk and they got it going first morning and it didn’t work again. Breakfast was big but they couldn’t keep up even on a Friday morning. Asked staff to change over card to CC since I had deposit on debt and they didn’t do it after asking twice. These are all little things really it was clean, safe and comfy.
Stayed 3 nights in May 2025

10/10 Excellent

Joanna, Reynoldsburg

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful hotel. Online pictures did not lie. The kids had fun every night in the pool while watching a movie. The jacuzzi never let us down. So much to do in the surrounding area, which you could walk to or take the trolley. The staff showed non stop hospitality. If you dont know, this is a Christian owned hotel. Every room has a bible opened to Psalms 119 and a travelers prayer. We really loved everything about this hotel. The breakfast was hot and coffee fresh all day. Its a must stay. Unable to post the tons of photos we took.
Stayed 5 nights in May 2025

10/10 Excellent

Javier

Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 2 nights in May 2025

10/10 Excellent

Randall

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Dennis

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
most uncomfortable beds ever!
Stayed 2 nights in May 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Would come back
Stayed 1 night in Apr 2025

6/10 Okay

Kelly

Liked: Property conditions & facilities
It was a decent place to stay. The walls in the rooms were gross. But the beds, rooms in general, and hotel were clean. Kids loved the pool. It was very convenient to the ballpark
Stayed 2 nights in May 2025

2/10 Terrible

Sarah May

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was not the nicest when checking us in. The trip was for my boyfriend’s birthday and I paid extra $50 to have them set up the room and get him a birthday card and note. They bought balloons from the dollar store and cupcakes from the convenience store. Our rooms were not cleaned. People kept stealing our DND sign. It was not a pleasant experience.
Stayed 2 nights in May 2025

10/10 Excellent

Jeanette, Spartanburg

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best place to stay in the Smokies. Very friendly staff, comfortable rooms with comfortable beds and pillows. Very clean, quiet, nice shower, lots of sitting room in the common areas. Nice variety of hot foods for breakfast and healthy options as well. Pool and patio areas were very nice. The staff were wonderful and friendly
Stayed 2 nights in May 2025

10/10 Excellent

Kaitlen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was perfect for a family with young kids! The breakfast was great and the pool was fun. Highly recommend and will be returning.
Stayed 3 nights in May 2025

4/10 Poor

Brian

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated. Dirty
Stayed 2 nights in May 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel just wish the breakfast was a little better.
Stayed 2 nights in May 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
We will be back
Stayed 1 night in May 2025

10/10 Excellent

Genora

Liked: Cleanliness, staff & service, property conditions & facilities
I gave this hotel 3 stars because my overall experience was good the front desk staff was amazing easy check in room was very nice, breakfast could have been a little better, but Ms. Judy was wonderful. The main issue I had was the bar I paid my tab which was $52.78 the bartender repeated my total to me, and I used my card. I tipped the bartender $10 I gave her two $5 bills. The bartender thanked me for the tip when I handed it to her. I woke up the morning of check out and I had a charge for $105.56 I called the front desk, and Paula was so nice and understanding because clearly this was a mistake. She took my information and gave it to their accountant, and she gave me a call and stated that I left that amount as a tip. There is no way I would leave a large tip like that for a party of 2 and that would have meant that I left a total of 62.78 as a tip absolutely not and she continued to tell me that she would speak to the bartender and if she decided they would refund my money but if would clearly be up to the bartender. I included this in my review to say just watch your charges closely. When I signed that slip there was no tip on there just a reminder to look a little closer.
Stayed 3 nights in May 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and comfortable. Breakfast was good and great location.
Stayed 3 nights in Apr 2025

6/10 Okay

Matthew

Traveled with family
Stayed 1 night in May 2025

10/10 Excellent

Connie

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I loved everything about the property
Stayed 3 nights in May 2025

10/10 Excellent

Bailey

Stayed 3 nights in May 2025

8/10 Good

Lori

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Great location when traveling with children. Love the movie pool nights topped with free fresh popcorn. Waterfall wall could use a good scrubbing to remove the mildew. Fantastic breakfast buffet. Great staff.
Stayed 3 nights in May 2025

6/10 Okay

Jessica

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really awesome hotel staff was great breakfast was awesome. I was really disappointed that I spent $40 on a birthday package hoping the room would be covered in balloons and stuff as I was trying to suprise my boyfriend for his birthday. All I got was 1 singular dollar store balloon and a mini cake. Honestly I was a little embarrassed when we walked in. Really disappointed in that, feels like a scam if you ask me.
Stayed 3 nights in May 2025

10/10 Excellent

Michelle

Stayed 1 night in May 2025

6/10 Okay

Brittany

Traveled with family
Stayed 1 night in May 2025

10/10 Excellent

LaKecia

Stayed 1 night in May 2025

8/10 Good

Shelby

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids enjoyed the pool even though it was a bit cold. My husband and I enjoyed sitting by the fire at night by the pool area. The rooms were clean and up to date. The shower was super nice and the water was super warm. The breakfast was a nice bonus all of us ate and enjoyed our food.
Stayed 1 night in May 2025