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Cleanable amenities and very professional staff and a great location I would recommend Akra to others

Staff , food , entertainment

I spent a fantastic 8 nights at this resort while attending a conference. The staff was super friendly and supportive. The food (all-inclusive) was excellent, with an outstanding set of options and day-to-day variety. Food and drinks are available day and night if needed. The facilities are also excellent, with pools, beachfront with its own pier, a gym, massage options, and shops (with lots of designer accessories at super low prices). One could spend the whole time here without leaving the resort. The resort is at the end of a local bus line, which goes all the way to Antalya (takes about 1.5 hours). There are also ancient ruins nearby, accessible by taxi. The airport transfer was straightforward too. I much enjoyed my stay here and would highly recommend it for a relaxing time along the seaside.

Everything

Got a swim up room, paid $ 825 to Hotel for the upgrade, at the end pool was not heated, we couldn’t use it , it was freezing water. Food by the pool very bad, front desk doesn’t inform you of amenities you discover on your own. Nice property , poorly staffed. HR manager should be fired, the Jerk need to make his employees smile, and welcoming customers. Turkey 👎 on customer service

Reception staff miserable and rude upon arrival and unhelpful throughout. Didn't get the room payed for, manager didnt help and just put us to cancellations, terrible. Room wasnt clean, toenails and hair around bedroom, cleaning staff do bare minimum which is surprising as I've always experienced them very good not here, lazy. Location is not near anything so unless staying in hotel dont bother. A tip we found was the bus stops outside, even though not sign, worth using as was only 78p, taxis are a rip off so avoid if possible. Restaurant food and staff were very good, the main plus. Swimming pools were freezing inside and out, even the ones stating its heated, was definitely not. Sadly having to write such a negative review, never had to do this with any holiday, but its good to know these things. Complaints have gone to hotel via Expedia (who have been great) but of course hotel fails to reply. Sad to say I wont be returning and was my worst holiday and wedding anniversary yet.