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4 night stay in October - the wife and I. Really nice hotel - perfect for exploring Bilbao. Location 10/10 as by the footbridge over the Nervion and by the Guggenheim, new town, Bilboats and funicular. We were on the top floor - no views except suites - room 719 was quiet, clean albeit we had the worlds squeakiest bathroom door and were fodder for a ravenous mosquito but soon sorted. Staff, breakfast, reception and bar area 10/10. Tip - pay for breakfast it is tip top! Thanks

Ok

This hotel has a fabulous view of the Guggenheim Museum from its excellent rooftop bar. Everything about this hotel was great except for one brusque employee, who for some reason was reluctant to reserve a taxi for us for the next morning. However, all the other employees were polite and helpful, particularly the desk clerk who offered to make us take-away cups of coffee at 4:45 a.m.!

location and views were good. check in experience was off- no one met us outside to help with luggage into hotel. while breakfast was generally decent, the rest of the menu from snack bar and room service menu was very limited and not varied. quality of food and flavors were disappointing. wait staff however were friendly & helpful. spa facilities wasn’t that great. pool jacuzzi was not hot and the sauna never reached proper temperature. and for a hotel showcasing view of the sea, very dissatisfied that it did not have an outdoor pool. lastly, we did not have hot water in the shower on our last morning before check out. all rather a disappointing experience other than nice views and rooms. i wouldn’t recommend

Beautiful property on La concha beach. Awesome roof top bar!!!

The room was large! The bathroom was so nice. Anti-fog mirror, magnifying mirror, dryer on the wall plugged in (not in a bag), spacious, extra stool. The staff members were very pleasant and helpful. It was a lovely stay. Highly recommend.