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Description was not proper about the restroom and direction of the pods, wifi password was given but username was not available, where to put password?, suggesting to provide bathing products or give a clear instructions on website whether it is available or not, overall is was okay not up to the mark

The hotel was in a great location in St. John's. The room was huge with a very nice modern bathroom. The view of the city was great. The bed was very comfortable with good quality linen and pillows.

The accommodation was lovely. Quiet, roomy, clean, bright and very comfortable.

We stayed at the hotel in the suites directly across from the main building. We were disappointed that the infinity spa was not available as advertised. We did have access to a large juzzazi tub in our room but it did not offer the same ambience we were wanting. The suites were clean but very outdated. A bar fridge was available but was noisy and leaked. We informed the front desk but no maintenance came to resolve the concern. We also required making calls to front desk to request more supplies such as clean towels. The schedule to attend to the room by housekeeping was inconsistent. Free breakfast offered was nice although there is a limited menu. The staff in the bistro were pleasant but at times limited in numbers which affected service overall. We enjoyed the location. It was quiet and accessible to downtown by walking. Parking a bonus. Overall we enjoyed our stay and would likely return but feel this hotel requires some updated features. It truly has great potential as a tranquil setting. It seems the spa at the site takes all the glamour and the hotel is left wanting!

We really enjoyed our stay. The Inn is so charming. Our room was big and so comfortable. The staff were lovely. And we really enjoyed sitting with the other guests at breakfast and getting to know them. Would definitely recommend to others as well stay ourselves again.

Fantastic location with the very best staff!

Clean and tidy but devoid of personality; just a place to sleep and take a shower. I could not get the TV to work. There is no staff onsite so there was no recourse. Gave me an excuse to go to bed early, I suppose.

Convenient to central St. John’s, parking included and close by, beautiful room and common spaces