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Gran Canaria Vacation Packages

Flat kept in poor state with blocked bathroom sink on arrival(given chemical to unblock andfixed) also the only window to outside broken amd not able to close resultimg in air con being of very limited helpmamd quite noisy particularly at night. Also sofa ded was extremely dirty and had a broken piece of metal sticking out which could have resulted inan injury. Walls in mediocre state with many stains and marks and linen ever changed in a 2 week stay despite requests( only towels after asking) and we would.expect that as basic in a long stay as well as a clean that never took place. All the above mentioned to host via messaging but never acted upon except chemical for sink and towel change 1 week on only since requested. Overall kitchen appliamces ok buy severe lacking of usable utensils and drying cloths

Absolutely loved this hotel, location, food, entertainment all brilliant but above all the staff were amazing 5*

We loved the hotel, although the food was a bit disapointing.

Buen Family Resort, aunque era Solo Travel. Los cuartos limpios todos los días excelente servicio. Desde la entrada hasta la salida el equipo de trabajo muy amable, atento y profesional. Buen buffet desde desayuno hasta cena.. lo recomiendo para Familias no para Solo Travel. Lo unico que no me gustó fue que el Resort no cambia USA dollars porque no tienen muchos visitantes de USA .lo veo injusto todo cliente debería ser tratado igual no importa de donde venga. Tuve ir en un taxi hacia Puerto Rico Mall para poder cambiar.

Would recommend to get breakfast included, staff was very friendly and food was good quality. It is also well located, a couple of minutes from the beach

Our experience was quite great. Staff was 100% helpful and all our requests were attended. Very clean (even with a "clean inspector"). Food was very good and without queues, which is important also. Very good value for money compared with other hotel brands.

Nettes Personal beim Check in. Saubere öffentliche Räume, Besteck und Geschirr vorhanden falls man eine Mahlzeit im Hotel einnehmen möchte. Gut gedacht, bedeutet aber nicht gut gemacht. Bett unbequem und quietscht. Bad ohne Seife. Nur Duschgel war vorhanden. Tresor im Zimmer ohne Funktion. Dies wurde auch nicht repariert. Klimaanlage nur auf Nachfrage an der Rezeption nutzbar und dann mit einer ganzen Seite an Instruktionen wie und wie nicht die Klimaanlage genutzt werden darf. Sehr hellhöriges Haus, konnte die ganze Nacht die Babies der anderen Familien hören.