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Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG

3.5 star property

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Photo gallery for Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG

2 restaurants, breakfast, lunch, dinner served; American cuisine
Exterior
Indoor pool
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
2 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Free airport shuttle
  • Breakfast available
  • Room service
  • Bar

Explore the area

Map
851 Congaree Rd, Greenville, SC, 29607-3521
  • Haywood Mall
    ‪3 min drive‬
  • Frankie's Fun Park
    ‪4 min drive‬
  • Greenville Convention Center
    ‪5 min drive‬
  • Greenville, SC (GSP-Greenville-Spartanburg Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room

Room amenity

Standard Room

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed (& Sofa Bed)

Room amenity

Standard Room, 1 King Bed with Sofa bed (& Sofa Bed)

  • 320 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Room amenity

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Twin Bed, Accessible, Non Smoking (Communications, Accessible Tub)

Room amenity

Standard Room, 1 Twin Bed, Accessible, Non Smoking (Communications, Accessible Tub)

  • 320 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed, Accessible, Non Smoking (Mobility)

Room amenity

Standard Room, 1 Twin Bed, Accessible, Non Smoking (Mobility)

  • 320 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking (Communications, Accessible Tub)

Room amenity

Standard Room, 2 Double Beds, Accessible, Non Smoking (Communications, Accessible Tub)

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

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Best Western Plus Greenville I-385 Inn & Suites

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (1338)
The price is $134
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$148 total
includes taxes & fees
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About this property

Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG

3.5-star Greenville hotel close to Haywood Mall
This smoke-free hotel features 2 restaurants, an indoor pool, and 2 bars/lounges. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free shopping center shuttle. Additionally, a 24-hour fitness center, a snack bar/deli, and a 24-hour business center are onsite.
Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG offers 202 air-conditioned accommodations with safes and coffee/tea makers. These individually furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Greenville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG features an indoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center, 11 meeting rooms, and limo/town car service. Event facilities measuring 75347 square feet (7000 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. An area shuttle within 5 miles and a roundtrip airport shuttle (available on request) are complimentary for guests. Complimentary self parking is available on site.

Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
All Day dining room - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Ruths Chris Steak House - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 11:00 PM on request
  • Free area shuttle up to 5 mi
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 24 for adults and USD 10 to 24 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • All Day dining room
  • Ruths Chris Steak House

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business center
  • 75,347 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 10 to 24 for adults, and USD 10 to 24 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Greenville-I-385-Roper Mtn Rd
Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd
Crowne Plaza Hotel Mtn
Crowne Plaza Mtn
Crowne Plaza Hotel Mtn Rd
Crowne Plaza Mtn Rd
Crowne Plaza Hotel Greenville I 385 Roper Mtn Rd
Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG Hotel
Crowne Plaza Hotel Greenville I 385 Roper Mtn Rd an IHG Hotel
"Crowne Plaza Hotel Greenville I 385 Roper Mtn Rd an IHG Hotel"

Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 575 out of 1003 reviews
Rating 8 - Good. 225 out of 1003 reviews
Rating 6 - Okay. 106 out of 1003 reviews
Rating 4 - Poor. 59 out of 1003 reviews
Rating 2 - Terrible. 38 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steven g

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher Lee

Stayed 2 nights in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

John

Traveled with family and small children
Liked: Staff & service, amenities
Good location. Beds are small. The king is not a true king sized bed. The indoor pool area needs work but it is indoors and open. The front desk staff is outstanding. Brook and Shakira (apologies if this is wrong but I know it began with an S) were both awesome during each of my stays. The hotel is nice and has a Ruth Chris steakhouse on site.
Stayed 2 nights in Nov 2024

6/10 Okay

Katie

Traveled with partner
Disliked: Staff & service
The hotel is fine. It’s in a great location however it needs a facelift. I had to wait 20 minutes to check In. No idea where the front desk person was.
Stayed 3 nights in Nov 2024

6/10 Okay

Justice

Traveled with family and small children, Traveled with group, Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There were roaches in the bathroom & the rooms are in need of immediate updates.
Stayed 2 nights in Nov 2024

10/10 Excellent

Winsly

Is a good one
Stayed 1 night in Nov 2024

10/10 Excellent

Bradford

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ailene

Traveled with family
Liked: Amenities
Good location. The hotel is nice. Good service.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Stayed 2 nights in Nov 2024

10/10 Excellent

Myron

Stayed 1 night in Nov 2024

8/10 Good

Velvet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Nikkele L, Freeport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property is A-1! They are very pleasant, which is indicative of the culture in Greenville. I truly felt at home and enjoyed my stay.
Stayed 3 nights in Nov 2024

8/10 Good

alison

Traveled with partner
Liked: Staff & service, property conditions & facilities
Was perfectly
Stayed 2 nights in Nov 2024

4/10 Poor

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Indoor pool full of kids at 10:30 pm. Impossible to sleep. Wish I had booked elsewhere. Amenities are nice. I called front desk at 10pm to ask when pool closed bc it was so loud. They just said 11pm and hung up… This is louder than you could imagine even w TV on and I’m a father of a child who is used to this… Never get an interior room in the tower. Exterior only or you will be longing for a motel 6 with roaches and drunk construction workers..
Stayed 1 night in Nov 2024

10/10 Excellent

Donna

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

D

Stayed 1 night in Nov 2024

6/10 Okay

Paul

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Expected more from crown plaza. Bathrooms very basic.
Stayed 1 night in Nov 2024

6/10 Okay

Randy

Traveled with family
Liked: Cleanliness, staff & service
Property is in a great location but you can tell that it is older especially in the bathroom. Also the other hotels adjacent provide free breakfast and this one wants $15 a person are the reasons we will be staying at one of the others in the future.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kate

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 1 night in Nov 2024

10/10 Excellent

preston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Bernard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from the interstate.
Stayed 1 night in Nov 2024

4/10 Poor

Dmitri

Business traveler
Disliked: Staff & service, amenities
staff does not look presentable and is a bit unprofessional, room had issues as a lot of things are outdated
Stayed 1 night in Nov 2024