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Embassy Suites by Hilton Greenville Downtown Riverplace

3.5 star property

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Photo gallery for Embassy Suites by Hilton Greenville Downtown Riverplace

Exterior
Reception
Reception
Reception
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

Map
250 Riverplace, Greenville, SC, 29601
  • Falls Park on the Reedy
    ‪2 min walk‬
  • The Peace Center
    ‪5 min walk‬
  • Fluor Field at the West End
    ‪10 min walk‬
  • Greenville, SC (GSP-Greenville-Spartanburg Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds, Accessible, Balcony

  • 581 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds, Accessible, Balcony

  • 600 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds

  • 603 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible

  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds, Accessible

  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds, Accessible

  • 590 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Balcony (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible, Balcony (Hearing)

  • 506 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed, Balcony

  • River view
  • 492 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

43-inch TV with premium channels, pay movies

Studio Suite, 1 King Bed

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Balcony

  • 590 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Balcony

City view

Studio Suite, 1 King Bed, Accessible, Balcony

  • River view
  • 492 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds, Balcony

  • 615 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed, Accessible

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Premium Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed (Roll In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed (Roll In Shower)

  • 492 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Balcony (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds, Accessible, Balcony (Roll-In Shower)

  • 581 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible

43-inch TV with premium channels, pay movies

Suite, 1 King Bed, Accessible

  • 575 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed

  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible, Balcony

  • 559 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Balcony (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Studio, 1 King Bed, Accessible, Balcony (Roll-In Shower)

  • 492 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites by Hilton Greenville Downtown Riverplace

3.5-star hotel in Greenville Downtown
This smoke-free hotel features 2 restaurants, an indoor pool, and a 24-hour fitness center. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a bar/lounge, valet parking, and coffee/tea in a common area.
Embassy Suites by Hilton Greenville Downtown Riverplace offers 156 accommodations with laptop-compatible safes and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. Televisions come with pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Embassy Suites by Hilton Greenville Downtown Riverplace features an indoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wired and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Onsite parking is available (surcharge), along with a car charging station.

Embassy Suites by Hilton Greenville Downtown Riverplace is a smoke-free property.

A complimentary cooked-to-order breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Greenville Downtown Riverplace has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Area shuttle
  • Covered self parking on site (USD 7 per day; includes in/out privileges)
  • Covered valet parking on site (USD 28 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch TV with premium channels
  • Pay movies

Food and drink

  • Champagne service
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 3 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 7.00 per day (in/out privileges)
  • Covered valet parking fee: USD 28 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Pool access available from 6:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hilton Greenville Downtown Riverplace Hotel
Embassy Suites Hilton Riverplace Hotel
Embassy Suites Hilton Greenville Downtown Riverplace
Embassy Suites Hilton Greenville Downtown Riverplace Hotel
Embassy Suites Hilton Riverplace Hotel
Embassy Suites Hilton Greenville Downtown Riverplace
Embassy Suites Hilton Riverplace
Embassy Suites by Hilton Greenville Downtown Riverplace Hotel
Hotel Embassy Suites by Hilton Greenville Downtown Riverplace

Embassy Suites by Hilton Greenville Downtown Riverplace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 704 out of 1000 reviews
Rating 8 - Good. 177 out of 1000 reviews
Rating 6 - Okay. 65 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area and beautiful facility.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property with a good location!
Stayed 1 night in Feb 2025

10/10 Excellent

Glacier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area. The rooms were nice and clean. We had complimentary drinks during happy hour and the omelette were delicious for breakfast. Staff were friendly. Close to many restaurants and shops. I would definitely recommend and revisit.
Stayed 2 nights in Feb 2025

10/10 Excellent

Greg

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Terra went above and beyond! Excellent customer service!
Stayed 1 night in Feb 2025

6/10 Okay

Stephen

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Too few check-in folks - one serving a long line of people. And she seemed quite slow. We came in before check-in time and were told our room was not ready and the clerk could give us no idea when it would be. We informed her that we had dinner reservations at 7:00 and she replied she hoped to have our room for us before then and that she would call us when it was ready. No call back by the listed 4:00 check in time but when we were finally waited on our room was ready so.... The parking garage was a confusing mess and the elevator system to actually get in the hotel was a two step process. Elevators were not marked or identified well. The room itself was pretty good though there was no temp control - at least the one we had did nothing and would not change. The temp was never to our liking. Breakfast was very average with tasteless eggs and bacon. Didn't want to have to wait on a custom omelet as there was no one at the counter when we arrived. All in all not a great experience for the price.
Stayed 1 night in Feb 2025

6/10 Okay

Lyndsey

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Guy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was very clean and quiet
Stayed 1 night in Feb 2025

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jacqueline A.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Beautiful hotel that was beyond our expectations..❤️
Stayed 1 night in Feb 2025

2/10 Terrible

Melissa, Lavonya

Stayed 1 night in Feb 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a bit small but very comfortable. Our only glitch was that in the middle of a shower, I discovered that the shampoo and conditioner dispensers were empty. They promptly brought new containers when I called downstairs (dripping wet). The complimentary snacks and beverages were a wonderful touch, and the hot breakfast is always good. The breakfast cook was very friendly and helpful.
Stayed 1 night in Feb 2025

8/10 Good

Terri

Stayed 1 night in Feb 2025

10/10 Excellent

Marilena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service from all staff
Stayed 1 night in Jan 2025

10/10 Excellent

Linsley

Stayed 1 night in Feb 2025

10/10 Excellent

Bridget

Stayed 2 nights in Feb 2025

8/10 Good

kate

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Checkin was a bit frustrating. We got to the hotel early, and our room was not ready (no big deal because we were early). I was told we would get a call when our room was ready. We waited until one hour after checking, and never received a call. I went to the front desk and was told our room was ready for quite some time but the previous shift didn’t let the new shift know we were waiting.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, clean and most of the staff were really friendly. When I went to check in we were a little early and I knew we had the possibility of not getting a room until later on... but the lady I encountered at the desk wasn't friendly at all. Luckily when we returned later on to check in someone else was there to check us in and she was friendly. The evening reception used to be much better it was ok, I think I will head over to the Drury next time.
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to everything and with super easy access to parking.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 3 nights in Jan 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Maryann

Stayed 3 nights in Jan 2025

6/10 Okay

michelle

Stayed 3 nights in Jan 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Erica

Liked: Cleanliness, property conditions & facilities
Enjoyed the stay here.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Check-in was easy. We took advantage of the free happy hour - it was veggies and chips and salsa - but we were happy with that. Room was clean - showing a little wear but it worked well for our family of three. Breakfast was awesome and had a nice hot buffet with a omelette station. One of the only downside was that the indoor pool was cold - but we went in the middle of winter. Would definitely stay again.
Stayed 1 night in Jan 2025