Urban Boutique Hotel, BW Signature Collection

2.5 star property

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Photo gallery for Urban Boutique Hotel, BW Signature Collection

Iron/ironing board, free WiFi, bed sheets
Exterior
Lobby
Snack bar
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
536 Wade Hampton Blvd, Greenville, SC, 29609
  • Bob Jones University
    ‪12 min walk‬
  • Bon Secours Wellness Arena
    ‪3 min drive‬
  • Greenville Convention Center
    ‪4 min drive‬
  • Greenville, SC (GSP-Greenville-Spartanburg Intl.)
    ‪20 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

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About this property

Urban Boutique Hotel, BW Signature Collection

Greenville motel close to Bon Secours Wellness Arena
A bar/lounge, a snack bar/deli, and a 24-hour front desk are available at this smoke-free motel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine.
Urban Boutique Hotel, BW Signature Collection offers 47 air-conditioned accommodations with coffee/tea makers and hair dryers. Satellite television is provided. Bathrooms include showers with hydromassage showerheads, and complimentary toiletries.

This Greenville motel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

The motel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This Greenville motel also offers a vending machine and room service (during limited hours). Complimentary self parking is available on site.

Urban Boutique Hotel, BW Signature Collection is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • In-room microwave
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Urban Boutique Hotel
Urban Boutique Hotel by OYO
Hotel Greenville By Timmons Park
Urban Boutique Hotel Downtown Greenville
Urban Boutique Hotel, BW Signature Collection Motel
Urban Boutique Hotel, BW Signature Collection Greenville
Urban Boutique Hotel, BW Signature Collection Motel Greenville

Urban Boutique Hotel, BW Signature Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 360 out of 803 reviews
Rating 8 - Good. 218 out of 803 reviews
Rating 6 - Okay. 84 out of 803 reviews
Rating 4 - Poor. 65 out of 803 reviews
Rating 2 - Terrible. 76 out of 803 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Disliked: Staff & service

Not great

Upon arrival, at 9:30pm on a Friday night, i rang the bell 4-6 times. Nobody responded. I had a reservation and was coming for a half marathon the following day. I saw a gentleman inside walking around. He answered after about 10 minutes. He asked me to sign some paperwork and asked for my id. I gave him my ID and signed what he asked. He sat staring at my id and commented that it looked nothing like me. Then he asked me how old i was. It was all a little unnerving and put me off. Then, in the room, there was a powdery perfume smell that stuck to all my clothing and luggage. I had to wash everything, even clothing and baggage i did not wear or use. Overall it was not a pleasant experience.
Stayed 2 nights in Feb 2025

2/10 Terrible

Kristina

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had dirty furniture. There was hand prints and stains on the walls. The only towel in the room was dirty, we had to go ask for clean towels. The shower had cracks and very poor water pressure. There was grim built up on the toilet flush button. There was peeling on the minifridge and shower dial. The walls were very thin so it was hard to sleep with all the noise. We got there around midnight and left that morning but it was the worst place ive ever stayed at. I was too tired to try and find somewhere else to get a few hours of sleep.
Stayed 1 night in Feb 2025

4/10 Poor

Marshall

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Not bad for the price, but the room had a very perfume smell like is was masking another smell. The black out shade was broken. It had no cord to lower or raise and was just rounded up behind the other shade.
Stayed 1 night in Feb 2025

4/10 Poor

Chadrian

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Attitude & Fabuloso

Attitude and Fabuloso sums up the experience here.
Stayed 1 night in Feb 2025

10/10 Excellent

Frankli

Stayed 1 night in Feb 2025

6/10 Okay

Robert

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Brandy

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Nurisbeth

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente
Stayed 2 nights in Oct 2024

2/10 Terrible

TJ

Disliked: Staff & service
This hotel was actually really decent and was available last minute for a reasonable price. My only issue was the staff decided to keep my deposit for a missing “digital timer”. Mind you I only had room for 1 night , and we stayed in the room just to sleep. Very unprofessional and I will not be going back.
Stayed 1 night in Dec 2024

10/10 Excellent

Kaitlyn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying here and both visits were pleasant. Easy parking, clean rooms, nice toiletries, up-to-date appliances and technology in the rooms, comfortable bed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Trenisha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Anna

Stayed 2 nights in Sep 2024

10/10 Excellent

Leah

Very nice experience and a wonderful property!! Would definitely stay here again!
Stayed 1 night in Nov 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Steven

Traveled with partner
Liked: Staff & service
The name of this hotel suggests that it might be small and possibly quaint. But in truth, it’s a pretty basic place—not bad in any way—but located on a very loud and busy roadway. Moreover, the other guests (I assume they were guests) were wandering around at all hours speaking loudly on their mobiles. So while the room was fine, albeit pretty basic, with a very nice tv, for ex, the overall environment of the place was quite noisy day and night.
Stayed 2 nights in Nov 2024

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not fancy, but nice and clean. Exactly what we needed.
Stayed 1 night in Nov 2024

10/10 Excellent

Sambhu

Liked: Cleanliness, staff & service, property conditions & facilities
Great and well maintained property
Stayed 3 nights in Oct 2024

6/10 Okay

Lisa

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This was definitely an attempt at revamping an old motel. Although they tried their best it's just not enough. Coffee maker didn't work in the room. One positive is they had a good breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Room was comfortable, but smelled of bleach at check-in. But am pleased they disinfect thoroughly though.
Stayed 1 night in Oct 2024

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Overall the experience with our stay was good. A lot of outside and above noise which was ok but the fighting and loudness of people in the parking lot was hard to sleep! Not sure if that was just bad luck or is that’s normal for people that stay there! We didn’t eat breakfast because it was over by 9am I choice to sleep in after concert the night before!
Stayed 1 night in Oct 2024

2/10 Terrible

Stephanie

Stayed 3 nights in Sep 2024

8/10 Good

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice for the price
Stayed 1 night in Oct 2024

10/10 Excellent

Jon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I travel quite a bit, and spend many nights in less expensive hotels. They urban boutique hotel is by far the best I stayed in. I am normally concerned about three areas: First, cleanliness, this hotel gets 10 stars. Second, Internet connection, once again 10 stars, very fast Internet connection. Third, breakfast. The breakfast at this hotel was as good if not better than many restaurant breakfast. If I am in the Greenville area, I will drive extra miles to stay here again.
Stayed 1 night in Oct 2024