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Hotel Caprice

3.0 star property

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Photo gallery for Hotel Caprice

Front of property
Turkish bath, hot stone massages, sports massages
Indoor spa tub
Hiking
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Spa
  • Bar
  • Laundry
  • Breakfast included
  • Parking available

Explore the area

Map
Kreuzweg 11, Grindelwald, BE, 3818
  • Bussalp
    ‪2 min walk‬
  • Sportzentrum Grindelwald
    ‪5 min walk‬
  • Gletscherschlucht
    ‪6 min walk‬

Room options

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Superior Double Room

  • 301 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Double Room, Eiger View

Superior Double Room, Eiger View | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Superior Double Room, Eiger View

  • 301 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Comfort Single Room

Mountain view

Comfort Single Room

  • 199 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Comfort Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hotel Caprice

3-star Grindelwald hotel with bar/lounge
Along with a full-service spa, this smoke-free hotel has a fitness center and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a sauna, and self parking.
Hotel Caprice offers 24 accommodations with safes and slippers. Satellite television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and sports massages. The spa is equipped with Turkish bath/hammam.
In addition to a full-service spa, Hotel Caprice features a sauna and a fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This family-friendly hotel also offers spa services, a library, and a terrace. Onsite parking is available (surcharge), along with a car charging station.

Hotel Caprice is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.

Languages

English, French, German, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (CHF 10 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 9-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Library
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Hot stone massages
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Desk
  • Free local calls
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM
Contactless check-in available
Late check-in fee for check-in after 10 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 16 and up

Renovations and closures

The property is closed between October 21 and December 16.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 90.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CHF 10 per day (in/out privileges)
  • Pet fee: CHF 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-in fee for check-in after 10 PM
  • Rollaway bed fee: CHF 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: TWINT
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
A car is not required for transportation to and from this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Caprice Grindelwald
Caprice Grindelwald
Hotel Caprice Hotel
Hotel Caprice Grindelwald
Hotel Caprice Hotel Grindelwald

Hotel Caprice Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 100 out of 165 reviews
Rating 8 - Good. 44 out of 165 reviews
Rating 6 - Okay. 14 out of 165 reviews
Rating 4 - Poor. 1 out of 165 reviews
Rating 2 - Terrible. 6 out of 165 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners and staff are so nice! The breakfast was delicious
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is very good because it is close to the train station. The view from the balcony is also very good. The breakfast is also very satisfying. there is no elevator, so it is a bit inconvenient to go up and down the stairs with luggage. Also, the bathroom is very small. Also, it is a bit inconvenient that the hotel tax is under 50 CZK and you have to pay in cash.
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You should be proud of you hotel and staff!!! Great job.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swiss Charm
A quick walk from the train station. The hotel has Swiss charm while, at the same time, being up-to-date. Great breakfast and friendly hosts!
Stayed 3 nights in Oct 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful location and the hotel was just amazing.
Stayed 3 nights in Oct 2024

8/10 Good

Sook Yee Crystal

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Janice

Traveled with partner
Liked: Staff & service, property conditions & facilities
This is a great hotel. Great location and near everything. Walk to Grindelwald First. Free bus tickets. Great breakfast. Rooms are spacious. Could use a frig in the rooms. We would stay again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Mary Beth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have so many positive things to say about Hotel Caprice! Great location, great rooms, very cozy and comfortable overall, and the spa was an added treat. It was the perfect place for our family to stay while in Grindelwald!
Stayed 3 nights in Jul 2024

10/10 Excellent

Bijeta

Traveled with family
The location is great with beautiful scenic view, especially breakfast place has the amazing view. Staff are very kind and friendly and in terms of cleanliness it’s super clean and they cleaned our room everyday. I would definitely recommend to chose Caprice hotel as there destination stay, you won’t regret it. Even train station is just 2 min away from the hotel which is very convenient. For feedback I would advise hotel caprice to keep kettle in every room rather than asking down in the restaurant. Overall, we had a great experience with my family. Thank you.
Stayed 4 nights in Jul 2024

10/10 Excellent

Taniya

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Wendy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an experience! It was similar to a Bed and Breakfast because the owners were onsite but the quality of the rooms, the spa and sauna were like an expensive hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Maria Linda Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

2/10 Terrible

KHALIFA

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended staying place
There is No ac and not Suitable for GCC for the people from arabian gulf . Room had a bad smell . not friendly staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place, quiet and convenient from train station - only a 5-minute walk.
Stayed 4 nights in Jun 2024

10/10 Excellent

Keith, Humble

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Great view from our room!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Carolina

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This hotel was a beautiful boutique hotel of very high standards , clean, convenient, roomy, nice breakfast, great location and staff. Highly recommend it!
Stayed 3 nights in May 2024

8/10 Good

catherine

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed 3 mights at the hotel and had a spacious superior double room. It opened onto a massive roof terrace. The hotel has a lovely family vibe and the staff was very firendly. 2 minute walk down to the train station made the hotel a convenient place to stay in. And thats what you pay for, the convenience of being so close to town. However i wouldn't say that the hotel is good value for money. It is quite expensive per night with basic facilities. They do mention there are no kettles or coffee machines in the rooms, but at this price, you would expect one or the other as well as free parking. You have to pay ch5 a day for parkkng. I was mostly disappointed by the cleaning charge for dogs, ch50 is extremely expensive considering my dog made absolutely no mess. Whilst the hotel is lovely and extremely quiet, i would opt to stay elsewhere if i am going to spend that much.
Stayed 3 nights in Mar 2024

10/10 Excellent

Aiza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Tayden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has a beautiful view. Conveniently located near the train station and other shops in the vicinity. The staff was friendly and helpful.
Stayed 3 nights in Mar 2024

6/10 Okay

Stefanie

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Eric

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Average hotel. Nothing good nor bad stood out to me, but the exceptionally friendly attendant at the front desk. Not really worth the price we paid, but nothing is in Switzerland.
Stayed 2 nights in Jan 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas in Grindelwald
We stayed for 6 nights over Christmas 2023, we were looking for hotel located close to the center and this was perfect, a few minutes walk to center and convenient for restaurants the train and bus station. Super clean, friendly and great value. Great views and a great buffet breakfast.
room view
Mannlichen
Stayed 6 nights in Dec 2023

8/10 Good

Jeff

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023