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Sunstar Hotel Grindelwald

4.0 star property

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Photo gallery for Sunstar Hotel Grindelwald

Exercise/lap pool
Aerial view
2 restaurants, breakfast, dinner served; international cuisine
Terrace/patio
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
$317
includes taxes & fees
Nov 13 - Nov 14

Explore the area

View in a map
Dorfstrasse 168, Grindelwald, BE, 3818
  • Place, First Cable Car
    ‪2 min walk‬
  • Place, Grindelwald Grund Gondola
    ‪4 min drive‬
  • Place, First Station
    ‪22 min drive‬

Room options

View all photos for Single Room (Wetterhorn)

Single Room (Wetterhorn) | 1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Single Room (Wetterhorn)

9.4 out of 10
Exceptional
(9 reviews)
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room (Standard Nova)

Double Room (Standard Nova) | 1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Double Room (Standard Nova)

9.6 out of 10
Exceptional
(4 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Premium)

Double Room (Premium) | 1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Double Room (Premium)

8.8 out of 10
Excellent
(20 reviews)
  • 258 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room (Standard)

Standard Double Room (Standard) | 1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Standard Double Room (Standard)

9.2 out of 10
Wonderful
(11 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Standard Eiger)

Double Room (Standard Eiger) | 1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Double Room (Standard Eiger)

8.8 out of 10
Excellent
(15 reviews)
  • 258 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Studio Suite

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Junior Studio Suite

7.6 out of 10
Good
(13 reviews)
  • 431 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family room Eiger

Family room Eiger | 1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Family room Eiger

8.0 out of 10
Very good
(3 reviews)
  • 484 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Single Room Wetterhorn

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Single Room Wetterhorn

  • Sleeps 1

View all photos for Double Room (Wetterhorn)

Double Room (Wetterhorn) | 1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Double Room (Wetterhorn)

8.0 out of 10
Very good
(9 reviews)
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Wetterhorn Room

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Wetterhorn Room

  • Sleeps 2

View all photos for Standard Double Room

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Standard Double Room

  • Sleeps 2

View all photos for Junior Suite

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Junior Suite

  • Sleeps 2

View all photos for Premium Double Room

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Premium Double Room

  • Sleeps 2

View all photos for Standard Eiger Double Room

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Standard Eiger Double Room

  • Sleeps 2

View all photos for Standard Nova Double Room

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Standard Nova Double Room

  • Sleeps 2

View all photos for Family Room Eiger

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Family Room Eiger

  • Sleeps 3

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About this property

Sunstar Hotel Grindelwald

4-star Grindelwald hotel with bar/lounge
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free buffet breakfast, free WiFi in public areas, and free train station pick-up are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite. Change of towels is available on request.
Sunstar Hotel Grindelwald offers 219 accommodations with free minibar items and minibars. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and safes. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Sunstar Hotel Grindelwald features an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 5920 square feet (550 square meters) include a conference center. This family-friendly hotel also offers a sauna, spa services, and a terrace. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Sunstar Hotel Grindelwald is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Ambiance - This restaurant specializes in international cuisine and serves breakfast and dinner.
Adlerstube - This restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Bar - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (CHF 15 per day)
  • Free 24-hour train station pick-up shuttle
  • Train station shuttle on request
  • Self parking on site (CHF 20 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Adlerstube
  • Ambiance
  • Bar

Things to do

  • Arcade/game room
  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle tours
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center (5,920 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 1971
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for CHF 50 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Day (December 25) Gala Dinner per adult: CHF 82
  • Christmas Day (December 25) Gala Dinner per child: CHF 26 (from 6 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: CHF 132
  • New Year's Eve (December 31) Gala Dinner per child: CHF 26 (from 6 to 11 years old)
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 20 per night (in/out privileges)
  • Nearby parking fee: CHF 15 per day (164 ft away)
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Grindelwald Sunstar
Hotel Grindelwald Sunstar
Hotel Sunstar Alpine Grindelwald
Sunstar Alpine
Sunstar Alpine Grindelwald
Sunstar Alpine Hotel Grindelwald
Sunstar Grindelwald
Sunstar Grindelwald Hotel
Sunstar Hotel Grindelwald
Sunstar Alpine Hotel
Sunstar Hotel
Sunstar Grindelwald
Sunstar Hotels Group
Sunstar Hotel Grindelwald Hotel
Sunstar Hotel Grindelwald Grindelwald
Sunstar Hotel Grindelwald Hotel Grindelwald

Sunstar Hotel Grindelwald Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 705 out of 1004 reviews
Rating 8 - Good. 222 out of 1004 reviews
Rating 6 - Okay. 53 out of 1004 reviews
Rating 4 - Poor. 8 out of 1004 reviews
Rating 2 - Terrible. 16 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Mahesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Lauren

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The view & staff are the highlight! The rooms need some updating. I saw one that had wood floors but ours had old furniture and yucky carpet. The bathroom was pretty sterile and uninspired too, especially for the CHF 800 + we paid a night. On another positive, the spa is lovely and it’s really cool that they let you go there anytime because you’re a guest. The included breakfast is also plentiful and the location can’t be beat!
Stayed 3 nights in Jul 2025

8/10 Good

jayneet

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No ac. Only one bottle of water in room. Very basic amenities. However, staff are good. The views are great! Loved the outdoor seating. Conveniently located.
Stayed 4 nights in Jul 2025

4/10 Poor

Caoimhe

Traveled with family
Disliked: Amenities, property conditions & facilities
Nice view but that’s about it. Service was average with staff who don’t seem very happy to be there, corridors filled with mattresses and rubbish during the day, construction noise and cranes next door, very busy and basic breakfast with the room looking like a lacklustre function room. Day cleaning consisted of switching cups and emptying the bin. Zero flexibility on anything; ie. I asked if I could swap the complimentary welcome non alcoholic prosecco for a juice or champagne for my son and I was told ‘of course not, it’s that or nothing’. For the price paid, the experience was very poor and I would recommend looking at one of the apartments in town, another hotel or more likely, one of the beautiful car free towns that is less touristy and has very friendly happy people.
Stayed 2 nights in Jul 2025

10/10 Excellent

Terry, Fort Washington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff. Unbelievable view from our balconied room.
Stayed 1 night in Jul 2025

10/10 Excellent

Jatin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is very nice and located in a great spot across from the gondola. Can walk to all the shops and restaurants easily.
Stayed 2 nights in Jul 2025

10/10 Excellent

Qinfang

Liked: Cleanliness, amenities, property conditions & facilities
The view and the minibar are amazing!
Stayed 2 nights in Jun 2025

10/10 Excellent

Sajid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was an amazing Hotel. I really enjoyed my stay here and will recommend everyone.
Stayed 5 nights in Jun 2025

6/10 Okay

Cindy

Traveled with family
Liked: Cleanliness
The area behind the hotel is gorgeous in the summer to sit out and relax and look at the gorgeous view of the snow cat mountains. Property itself is good definitely over priced for the accommodations/style
Stayed 1 night in Jun 2025

10/10 Excellent

Regina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our balcony was pure magic! Breakfast buffet was delicious! The location was so convenient- shops, restaurants, grocery store, Grindelwald First, and train station all steps away.
Stayed 4 nights in Jun 2025

6/10 Okay

Winnifred

Traveled with group
Liked: Cleanliness, staff & service
Stayed here 2 nights to explore Grindelwald. No AC. Tiny, plastic budget fan provided. Breakfast was included but can be very busy with tour groups coming in. Pool and steam room was nice. Didn’t get to use the other amenities as they opened later in the day. Overall, ok stay. Nothing to rave about. Nothing much to complain about.
Stayed 2 nights in Jun 2025

6/10 Okay

Nasir

Stayed 1 night in Jun 2025

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and gorgeous paradise in the mountains
Stayed 2 nights in Jun 2025

8/10 Good

Darshan

Stayed 6 nights in Jun 2025

10/10 Excellent

Jeffrey, rochester

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

David

Ok
Stayed 4 nights in Jun 2025

8/10 Good

Zaima

Stayed 4 nights in Jun 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at SunStar hotel for our recent wedding anniversary and I think it was a great choice. The mountain view was unforgettable and breathtaking. We will definitely be back again for our next trip!
Stayed 2 nights in May 2025

10/10 Excellent

Katharine

Stayed 2 nights in May 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service
Disliked: Room comfort
It’s an OK hotel, but way way way overpriced for what you get. It’s very hot (no AC) so you need to keep the windows open, but the hotel lights an outdoor fire at night so the whole room smells like smoke. You are paying for the views and if you’re not looking out at the mountain, then it’s not worth it.
Stayed 1 night in May 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect. Breathtaking views. The hotel was convenient to everything, particularly Grindelwald First.
Stayed 2 nights in May 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Fernando

Traveled with partner
Liked: Amenities
Excellent in all respects
Stayed 2 nights in May 2025

10/10 Excellent

Travis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spa and the room with Mountain View was fantastic!!!
Stayed 3 nights in May 2025

10/10 Excellent

Andrew

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel in every way! Will be back!
Stayed 2 nights in May 2025