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Gualchos Vacation Packages

Staff were lovely and welcoming. The room was nice and clean, and bed was very comfy, the shutters and curtains did a great job of making the room dark. We particularly loved the cold water fountain and glass water bottle in the room! Very handy in a hot country

Amazing hotel. Great location, courteous, friendly, helpful staff, spotless and comfortable.

On arrival, airport conditioning and elevator were not working. As a 64 year old with arthritic ankles, I had to drag my heavy suitcase up 3 floors to my room. Air con was broken all night (as was elevator) so I sweated all night and got little sleep. Went out in morning (walking down and up stairs still to/from breakfast - great breakfast btw). Returned in the evening to be told it was fixed. But not in my room! Rude staff member insisted it was my fault for 'playing' with controls. It was eventually fixed but both AC and elevator were not working for short periods throughout my 7 day stay. In my room, one rail over the safe to hang clothes but NO cupboard space, so had to live out of a suitcase. Gap at bottom of bed so small it was necessary to climb over the bed to get to a mirror on the other side. Breakfast good. Most staff friendly except the guy I mentioned earlier. Clean and modern. Coffee in lobby from a machine but not in room. Fridge but full of stuff they want to sell you at high prices. Pool and solarium are great, despite what I have read in other reviews. Noise was not an issue for me, again despite other reviews, although I was at the back of the hotel - I can imagine that front of hotel is pretty noisy. Last moan - and I am disgusted by this: the first night, when I had to bake in the heat and couldn't use the elevator, I had a bottle of water from the fridge. They refused to let me have this for free as some sort of apology and charged me for it at the end!

We really enjoyed our stay in Ocean Drive, Malaga. The location couldn't be better - in the heart of the town but not on a busy street, and close enough to walk to the beach. I think the street,however, is used for refuse collections. This wasn't really a problem for us as the balcony doors really did cut out all noise. There was one minor hiccup in that the day for cleaning the room was overlooked. This meant that our room was cleaned and towels replaced on day 4 of a five night stay. I think this is just teething problems with the accommodation being just open. The lady at reception (I wish I'd got her name) was extremely helpful and responsive. I can't praise her enough. The hotel.was, however, on the slow side to respond to emails before our arrival. The key code system was excellent. The property itself and the location felt very safe.

We had a room on the first floor and could hear EVERYTHING outside which made it hard to sleep. Overall it was a good space, clean, and great location.

Great compact apartment in the middle of the city. Decent kitchen with workspace and a lovely modern feel to the whole apartment. Comfortable beds and plenty of storage. The staff were helpful and very attentive via WhatsApp