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THERE ARE ZERO BALCONY BEDROOMS. Let that be the first thing you know, none of the rooms have balconies and for the tallest hotel in Lanzarote, is very bizarre since it offers sea views. The standard double room is standard in every sense. There are no USB charging cables and only one or two plug sockets. We paid to upgrade to a suite and that was worth it. The staff are very helpful, cannot fault them. The breakfast buffet offered everything and was delicious. The gym was adequate. Only one swimming pool and it was an indoor pool and it was not heated so unable to use - absolutely freezing! The spa you can use but at a cost. All the photos on Expedia for this hotel are deceiving and would not think to question it. If you are not bothered about balconies or heated pools, its in a great location. Not even a 10 minute drive from the airport, decent shops in walking distance, a leisurely stroll to the marina and there is a good nightlife.