Kastens Hotel Luisenhof

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kastens Hotel Luisenhof

Exterior
Bar (on property)
Sauna
Hypo-allergenic bedding, minibar, in-room safe, desk
Deluxe Single Room, 1 Single Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pet friendly
  • Bar
  • Breakfast available
  • Spa
  • Room service
  • Gym

Explore the area

Map
Luisenstrasse 1-3, Hannover, NI, 30159
  • Opera House
    3 min walk
  • Hanover Christmas Market
    7 min walk
  • Market Church
    7 min walk
  • Hannover (HAJ)
    29 min drive

Room options

Superior Double Room, 1 Queen Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Single Room, 1 Single Bed

  • 269 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, 1 Queen Bed

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Suite Double Room

  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Single Room - Single Bed

  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed

Superior Single Room - Single Bed

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

About this property

Kastens Hotel Luisenhof

5-star hotel in Mitte
A full-service spa, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite. Change of towels is available on request.
Kastens Hotel Luisenhof offers 149 accommodations with minibars and safes. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages. The spa is equipped with Turkish bath/hammam. The spa is open daily.
In addition to a full-service spa, Kastens Hotel Luisenhof features a sauna and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a business center and 10 meeting rooms. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge. A total renovation of this property was completed in February 2022.

Kastens Hotel Luisenhof has designated areas for smoking.

Self-serve breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 11 AM.
MARYs - This fine-dining restaurant serves breakfast, lunch, and dinner. Reservations are required.
24-hour room service is available.

Languages

Arabic, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 20 per day; includes in/out privileges)
  • Covered valet parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Self-serve breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 32 for adults and EUR 32 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • MARYs

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 10 meeting rooms
  • Business center

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Spa open daily
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1856
  • Designated smoking areas
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from December 24 2024 to January 2 2025 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 50.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification, and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 11.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-serve breakfast: approximately EUR 32 for adults and EUR 32 for children
  • Covered self parking fee: EUR 20 per day (in/out privileges)
  • Covered valet parking fee: EUR 20 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This hotel is rated 5 stars.

Property is also known as

Hotel Kastens
Hotel Kastens Luisenhof
Hotel Luisenhof
Kastens Hotel Luisenhof
Kastens Hotel Luisenhof Hannover
Kastens Luisenhof
Kastens Luisenhof Hannover
Kastens Luisenhof Hotel
Luisenhof
Luisenhof Hotel
Kastens Hotel Hannover
Kastens Hotel Luisenhof Hotel
Kastens Hotel Luisenhof Hannover
Kastens Hotel Luisenhof Hotel Hannover

Kastens Hotel Luisenhof Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 369 out of 596 reviews" "
Rating 8 - Good. 165 out of 596 reviews" "
Rating 6 - Okay. 45 out of 596 reviews" "
Rating 4 - Poor. 12 out of 596 reviews" "
Rating 2 - Terrible. 5 out of 596 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

neil

Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the heart of Hannover. Walkable from the train station, with great shopping and dining all around the hotel.
Stayed 1 night in Aug 2024

8/10 Good

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First one night it rained all night and the rain falling on the window sill was like a machine gun rattling all night I would have to think twice about Re visiting as I want a good nights sleep the other 2 nights when it wasn’t raining it was excellent Secondly the price of breakfast was exorbitant not we expected if we stay with you again I will be having breakfast at a cafe in the city of all the breakfasts we had in Sweden Norway and Switzerland your breakfast was by far the most expensive
Stayed 3 nights in Jul 2024

10/10 Excellent

Hans-Linhard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with excellent amenities
Stayed 9 nights in Jun 2024

8/10 Good

Phillipa

Stayed 2 nights in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Ezra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Kornelia, Staatsburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Apr 2024

6/10 Okay

Ka Man

Business traveler
Liked: Amenities
Disliked: Property conditions & facilities
The hotel has some charm but looks run down and not in great condition; the reception rushed through check in and did not explain anything about the facility. Location is great, close to shops and the train station.
Stayed 1 night in Mar 2024

10/10 Excellent

Meshal, MANAMA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
JUST perfect
Stayed 3 nights in Feb 2024

10/10 Excellent

Manon

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roger
Sweet little hotel, convenient to the HBF
Stayed 2 nights in Oct 2023

8/10 Good

Gabriele

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Hotel staff were pleasant and room was okay.
Stayed 3 nights in May 2023

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Kenan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall was great experience. Convenient location.
Stayed 4 nights in Aug 2022

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very clean, spacious, and staff was very friendly and very helpful.
Stayed 1 night in Aug 2022

10/10 Excellent

Nicholas

Stayed 1 night in Aug 2022

10/10 Excellent

humaid

Stayed 1 night in Aug 2022

10/10 Excellent

Ted, Atlanta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel close to train station and old town.
Stayed 1 night in Jul 2022

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant and Friendly
Traveling from Amsterdam to Berlin, I had to make an overnight stay in Hannover, and I feared not being close to the train station so I chose Kastens Hotel Luisenhof. Great choice. Not only was it close to the train station, but I enjoyed the area. Lots of restaurant choices and window shopping. I wish I could have stayed longer. Next time! The staff was very friendly and inviting and spoke English (I apologize for speaking little to NO German. I knew 'bitte' and 'dankeschon'--I hope they appreciated it). My room did not overlook the street, which I didn't mind incase there was lots of street activity. My room/bath was spacious (for one person), and the bed, though slightly larger than a twin, was comfortable. I slept well. I looked, but did not ever find an ice maker. Bummer. Overall, a very pleasant stay!
Stayed 1 night in May 2022

10/10 Excellent

issa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is nice place ner the center
Stayed 2 nights in Jun 2022

10/10 Excellent

Jonathan

Stayed 1 night in Jun 2022

6/10 Okay

Levon

Stayed 2 nights in Dec 2021

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travel to hannover germany
Cleanliness was wonderful Room are spacious Very good welcome at the reception
Stayed 1 night in Dec 2021