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Mercure Hotel Hannover City

4.0 star property

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Photo gallery for Mercure Hotel Hannover City

Exterior
Classic hotel with a distinctive corner tower and red-tiled roof.
Relax in this elegant space with armchairs, sofas, and a fireplace.
Relax in a stylish room with a comfortable bed, a leather chair, and a unique wall art piece.
Guests can dine or socialize in this inviting outdoor space with tables and chairs.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Air conditioning
  • Room service
  • Pet friendly

Explore the area

Map
Willy-Brandt-Allee 3, Hannover, NI, 30169
  • New Town Hall
    ‪4 min walk‬
  • Maschsee
    ‪6 min walk‬
  • Heinz von Heiden Arena
    ‪11 min walk‬
  • Hannover (HAJ)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(4 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, Multiple Beds

Privilege, Room, Multiple Beds | 1 bedroom, premium bedding, in-room safe, desk

Privilege, Room, Multiple Beds

7.0 out of 10
Good
(2 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | 1 bedroom, premium bedding, in-room safe, desk

Privilege, Room, 1 Double Bed

8.8 out of 10
Excellent
(8 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, Multiple Beds

1 bedroom, premium bedding, in-room safe, desk

Privilege, Room, Multiple Beds

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(13 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 2 Twin Beds

1 bedroom, premium bedding, in-room safe, desk

Privilege, Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Large Twin Bed

Standard Room, 1 Large Twin Bed | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Large Twin Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 183 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

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About this property

Mercure Hotel Hannover City

4-star hotel in Suedstadt
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, a business center, and dry cleaning. Housekeeping is available on request.
Mercure Hotel Hannover City offers 145 accommodations with safes and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

This Hannover hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 4 meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. This eco-certified hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Mercure Hotel Hannover City is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:30 AM.
Das Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Georgian, German, Hungarian, Italian, Polish, Romanian, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; EUR 25 for adults and EUR 12.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Das Restaurant

Things to do

  • Bicycle storage
  • TV in common areas

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in room
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from June 2 2025 to October 15 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.50 for children
  • Covered self parking fee: EUR 25 per night
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Hannover City
Mercure Hotel Hannover City
Mercure Hannover City Hannover
Mercure Hotel Hannover City Hotel
Mercure Hotel Hannover City Hannover
Mercure Hotel Hannover City Hotel Hannover

Mercure Hotel Hannover City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 351 out of 726 reviews
Rating 8 - Good. 302 out of 726 reviews
Rating 6 - Okay. 56 out of 726 reviews
Rating 4 - Poor. 12 out of 726 reviews
Rating 2 - Terrible. 5 out of 726 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cassandra, Pittsburgh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance to shopping
Stayed 1 night in Mar 2025

8/10 Good

maria, san diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated walking distance to everything, outdated rooms
Stayed 1 night in Dec 2024

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean and quiet rooms. Loved the breakfast and the staff were very friendly
Stayed 3 nights in Dec 2024

6/10 Okay

Karina, Windermere

Business traveler, Traveled with partner
Disliked: Staff & service, property conditions & facilities
reception poor
Stayed 3 nights in Oct 2024

10/10 Excellent

Nola

Traveled with partner
Liked: Amenities
I appreciated the availability of the parking garage. VERY friendly staff. The bathroom floor was sticky and the wi-fi is not secure. However i would recommend.
Stayed 1 night in Sep 2024

8/10 Good

Nermin, Hamburg

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, great location. Very nice room and balcony was a bonus. Breakfast good.
Stayed 2 nights in May 2024

10/10 Excellent

Gizela

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very nice hotel, 5 mins walk to the town centre. Very good for business trip, family trip etc
Stayed 1 night in Aug 2023

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good.

10/10 Excellent

Jazmine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay while visiting wernigerode. Although we had only one night, it was perfect!
Stayed 2 nights in Aug 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service
Nice property. Staff are friendly. AC in room was not able to keep up even though only 18 degrees outside. Got to sleep.
Stayed 1 night in Jul 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

Warm, friendly staff - very attentive; excellent location; comfortable, clean and well maintained rooms. Highly recommended,
Stayed 2 nights in Jun 2023

6/10 Okay

Mr R D

Traveled with family
Liked: Cleanliness, staff & service

UK couple with 30 year old daughter

The AC in room was old and worked but very noisy, if you opened the window then the noise of houses to the rear was bad. We were on the 2nd floor and the noise went on well past midnight, it was a Friday. So sleep not good added to that very poor pillows, despite bed being good it all meant a poor nights sleep.Dated decor meant felt worst hotel of the 5 nights we spent in Germany. Staff were all nice, a saving grace.
Stayed 1 night in Jun 2023

10/10 Excellent

Songphop

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
อยู่ใกล้สวนสาธารณะกลางเมือง สามารถเดินไปศาลาว่าการ จตุรัสกลางเมือง มีที่จอดรถในโรงแรม(เสียเงิน) ห้องพักสะอาด พนักงานดี
Stayed 1 night in May 2023

10/10 Excellent

Steven

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with friendly, helpful staff.
Stayed 2 nights in Feb 2023

8/10 Good

Sacha

Business traveler
Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2022

10/10 Excellent

Jerome

Stayed 6 nights in Sep 2022

10/10 Excellent

Vladas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Manuela

Stayed 2 nights in Sep 2022

10/10 Excellent

Mohammad R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Carsten

Stayed 1 night in Jul 2022

10/10 Excellent

Ola

Stayed 1 night in Jul 2022

10/10 Excellent

Jackie

Stayed 1 night in Jul 2022