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Standard Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Privilege, Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Privilege, Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room, 1 Twin Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Amenities

Renovations + Closures

The property will be renovating from July 8 2024 to August 16 2024 (completion date subject to change). The following areas are affected:

  • Guestrooms

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Property Features

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 4 meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. This eco-certified hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Mercure Hotel Hannover City is a smoke-free property.

  • Elevator
  • Locally-owned & organized tours & activities
  • Showcase for local artists
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Covered parking
  • Business center
  • Vegan menu options available
  • Vegetarian menu options available
  • Bulk dispenser for toiletries
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • Computer station
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • Food and water bowls
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Number of meeting rooms - 4
  • Terrace
  • Luggage storage
  • Secured bicycle storage
  • Bicycle parking available
  • Snack bar/deli
  • Total number of rooms - 145
  • No accessible shuttle
  • Number of floors - 7
  • Number of accessible parking spaces 1
  • Registration desk height (inches) - 41
  • Registration desk height (centimeters) - 104
  • Elevator door width (inches) - 35
  • Number of bars/lounges - 1
  • Elevator door width (centimeters) - 89
  • Tours/ticket assistance
  • Free WiFi
  • Free wired internet
  • Smoke-free property
  • Safe-deposit box at front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Banquet hall
  • Vending machine
  • Vegetarian breakfast available
  • Television in common areas
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Room Amenities

Mercure Hotel Hannover City offers 145 accommodations with safes and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels. This Hannover hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Separate sitting area
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Wireless internet access
  • Blackout drapes/curtains
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Free wired internet
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Housekeeping on request
  • Free tea bags/instant coffee
  • Laptop-friendly workspace
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Desk chair
  • Travel crib
  • WiFi speed 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Area rug/s in room

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Food & Drink

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:30 AM.

Das Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Casino nearby
  • Sailing nearby
  • Boat tours nearby
  • Segway rental/tour nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.50 for children
  • Covered self parking fee: EUR 25 per night
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and cash. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

One child stays free

Service animals are allowed

Service animals are exempt from fees/restrictions

Sustainability/community reinvestment (10% revenue or more)

Comprehensive recycling policy

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 12

Social distancing measures are in place

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of EUR 15 per accommodation, per night
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

We should mention

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Mercure Hannover City
  • Mercure Hotel Hannover City
  • Mercure Hannover City Hannover
  • Mercure Hotel Hannover City Hotel
  • Mercure Hotel Hannover City Hannover
  • Mercure Hotel Hannover City Hotel Hannover

Awards & Affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key (Foundation for Environmental Education)

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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