Search Deals on

Heidelberg Vacation Packages

The Hotel is clean and at reception service is good there are two restaurant near the hotel also location it is easy to find the place

Never have been disappointed staying here. Great staff, excellent food, great piano player, comfortable rooms

Ellipse has a fantastic location right next to Mall of Africa, and the aparthotel itself was very nice, but poor internal communication significantly hurt the experience. Check-in was confusing since I received no prior instructions, and despite arriving after the 3:00 PM check-in time, I had to wait in the hallway while housekeeping finished up. Later, I was granted an extra hour for late checkout (12:00 PM) because I was unwell, but management failed to notify staff. Housekeeping knocked at 11:00 AM and again at 11:30 AM, completely disrupting my rest. On top of that, the 6-digit access code repeatedly malfunctioned when trying to exit the building and parking areas. It’s a great property, but management urgently needs a centralized communication system.

I dont have the right room when I check in no compensation, no response when I write.

Perfect location, shopping mall nearby. Room was clean and spacious. Staff were very helpful from the entrance to reception.

Friendly staff, very clean and a nice breakfast.

I enjoyed the overall vibe. Breakfast was incredibly delicious.