Holiday Inn Express Hemel Hempstead by IHG

3.0 star property

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Room options

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(40 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room (with Free Hot Breakfast)

  • 129 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.0 out of 10
Very good
(21 reviews)
  • 129 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.4 out of 10
Very good
(10 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

8.6 out of 10
Excellent
(17 reviews)
  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Holiday Inn Express Hemel Hempstead by IHG

3-star Hemel Hempstead hotel close to The Snow Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out, a TV in a common area, and a front-desk safe are onsite.
Holiday Inn Express Hemel Hempstead by IHG offers 116 accommodations with hair dryers and irons/ironing boards. A pillow menu is available. 32-inch LED televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. This Hemel Hempstead hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers a vending machine, express check-out, and a front-desk safe. Limited complimentary onsite parking is available on a first-come, first-served basis.

Holiday Inn Express Hemel Hempstead by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Great Room Lounge - This restaurant serves lunch, dinner, and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Great Room Lounge

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hemel Hempstead
Holiday Inn Hotel Hemel Hempstead Express
Hemel Hempstead Holiday Inn
Holiday Inn Express Hemel Hempstead Hotel Hemel Hempstead
Holiday Inn Hemel Hempstead
Holiday Inn Express Hemel Hempstead Hotel
Express Hemel Hempstead By Ihg
Holiday Inn Express Hemel Hempstead
Holiday Inn Express Hemel Hempstead by IHG Hotel
Holiday Inn Express Hemel Hempstead an IHG Hotel
Holiday Inn Express Hemel Hempstead by IHG Hemel Hempstead
Holiday Inn Express Hemel Hempstead by IHG Hotel Hemel Hempstead

Holiday Inn Express Hemel Hempstead by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 524 out of 1000 reviews
Rating 8 - Good. 323 out of 1000 reviews
Rating 6 - Okay. 89 out of 1000 reviews
Rating 4 - Poor. 42 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Stayed 4 nights in Aug 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in. Hotel is in a quiet location.
Stayed 1 night in Sep 2025

10/10 Excellent

Nayna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Paula

Stayed 1 night in Sep 2025

6/10 Okay

Robin

Stayed 4 nights in Aug 2025

10/10 Excellent

Scott

Stayed 1 night in Aug 2025

8/10 Good

Gareth

Stayed 1 night in Aug 2025

10/10 Excellent

Suzanne

Couldn't want for anything else. Ideal location, great hospitality, good service with a breakfast included!
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Steve

Liked: Staff & service
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Whist the reception staff were friendly and helpful I was disappointed with the Hotel. We stayed in a family room and the reading lights didn’t work so we couldn’t read after our daughter went to sleep, the free breakfast included a dead wasp in my coffee which I picked out of my mouth as I didn’t think it would digest too well.
Stayed 2 nights in Aug 2025

10/10 Excellent

mr

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is ideal place to stay as straight across the road a train into London and also it’s lovely right on the canal
Stayed 1 night in Jun 2025

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Dale

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Nicola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Worth it.

Staff were amazing, very helpful and friendly. Room was basic but comfy with the exception of the chair. It would have been nicer to have a comfier chair than an office/swivel/desk seat. Shower was good, toiletries provide also nice. Towel was taken away on first day despite hanging it on the rail (ie we would have used it again) but wasn’t replaced. Breakfast was lovely, lots of choice. Would definitely go back.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful. The room was clean and the beds were very comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quaint area. Clean hotel. Breakfast was good.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michelle

Stayed 1 night in Jul 2025

4/10 Poor

Julie

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff needs to be retrained.
Stayed 3 nights in Jul 2025

8/10 Good

Matthew

Stayed 2 nights in Jul 2025

10/10 Excellent

Kevin

Stayed 1 night in Jul 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money.

Value for money. Clean & tidy. Good base to explore wider area.
Stayed 2 nights in Jul 2025

10/10 Excellent

Olamide

Stayed 2 nights in Jul 2025