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Holiday Inn Express Hemel Hempstead by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Hemel Hempstead by IHG

Exterior
Standard Room, 2 Twin Beds (with Free Hot Breakfast) | Desk, laptop workspace, blackout drapes, iron/ironing board
Meeting facility
Free daily buffet breakfast
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk
$74
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
Stationers Place, Apsley Lock, Hemel Hempstead, England, HP3 9RH
  • Place, The Snow Centre
    ‪18 min walk‬
  • Place, Warner Bros. Studio Tour London
    ‪8 min drive‬
  • Place, The Grove
    ‪8 min drive‬
  • Airport, London (LTN-Luton)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Standard Room, 1 Double Bed (with Free Hot Breakfast) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(36 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Standard Room (with Free Hot Breakfast) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room (with Free Hot Breakfast)

  • 129 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.0 out of 10
Very good
(17 reviews)
  • 129 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.4 out of 10
Very good
(10 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Standard Room, 2 Twin Beds (with Free Hot Breakfast) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

8.4 out of 10
Very good
(15 reviews)
  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Holiday Inn Express Hemel Hempstead by IHG

3-star Hemel Hempstead hotel close to The Snow Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out, a TV in a common area, and a front-desk safe are onsite.
Holiday Inn Express Hemel Hempstead by IHG offers 116 accommodations with hair dryers and irons/ironing boards. A pillow menu is available. 32-inch LED televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. This Hemel Hempstead hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers a vending machine, express check-out, and a front-desk safe. Limited complimentary onsite parking is available on a first-come, first-served basis.

Holiday Inn Express Hemel Hempstead by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Great Room Lounge - This restaurant serves lunch, dinner, and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Great Room Lounge

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hemel Hempstead
Holiday Inn Hotel Hemel Hempstead Express
Hemel Hempstead Holiday Inn
Holiday Inn Express Hemel Hempstead Hotel Hemel Hempstead
Holiday Inn Hemel Hempstead
Holiday Inn Express Hemel Hempstead Hotel
Express Hemel Hempstead By Ihg
Holiday Inn Express Hemel Hempstead
Holiday Inn Express Hemel Hempstead by IHG Hotel
Holiday Inn Express Hemel Hempstead an IHG Hotel
Holiday Inn Express Hemel Hempstead by IHG Hemel Hempstead
Holiday Inn Express Hemel Hempstead by IHG Hotel Hemel Hempstead

Holiday Inn Express Hemel Hempstead by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 518 out of 1006 reviews
Rating 8 - Good. 334 out of 1006 reviews
Rating 6 - Okay. 88 out of 1006 reviews
Rating 4 - Poor. 44 out of 1006 reviews
Rating 2 - Terrible. 22 out of 1006 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Stayed 2 nights in Jul 2025

10/10 Excellent

Kevin

Stayed 1 night in Jul 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money.

Value for money. Clean & tidy. Good base to explore wider area.
Stayed 2 nights in Jul 2025

10/10 Excellent

Olamide

Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient for access from Hemel and access to ST Albans
Stayed 1 night in Jul 2025

8/10 Good

Fiona Georgia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Stayed 1 night in Jul 2025

4/10 Poor

SHAKIL

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very small room no air-conditioned
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Tracey

Stayed 1 night in Jun 2025

6/10 Okay

Adolph, Mesa

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We were there with a group and surprised that check in took so long. After a long day of travel, we just wanted to get to our room. The room and bed were great. Eight of us had dinner there the last night. Our meals arrived but one. We asked several times about the remaining meal and were told it was on the way. The third time we told them it had been 45 minutes which we determined by the receipt. The employee wanted to argue & deny it had been that long. We asked them to check the kitchen again, they finally came out with the meal & just handed it to one of the group who then delivered it to the table. No apology was provided
Stayed 2 nights in Jun 2025

10/10 Excellent

Lindsey

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here a few times with our dogs, staff are super welcoming and very friendly. Highly recommended.
Stayed 1 night in Jun 2025

8/10 Good

Craig

Liked: Cleanliness

Not bad overall. Mattress too firm for me

Used to stay here in the past when on business in the area. Pretty much get what you get with HIExpress. Personally the mattress was far too hard and my back hurt in the morning. Breakfast is free, and it ok. For free. But wouldn't have been too happy if had to pay for it. Also, housekeeping. When i hang my towel, stop replacing it!!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Brianne, Doylestown

Liked: Cleanliness, property conditions & facilities
Super friendly check in clerk. Breakfast was included in our stay. The beds were comfy! We stayed here to tour WB studios; it was about a 10 minute uber ride. It’s right across from the train station so easily walkable.
Stayed 1 night in Jun 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, amenities
Lift kept getting stuck, not great when on 4th floor. Rooms were normal clean, and breakfast buffet was convenient.
Stayed 1 night in Jun 2025

10/10 Excellent

Vanessa

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel with nice brakefast
Stayed 1 night in May 2025

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities
Well designed rooms Quiet and comfortable Air Con could not be set at 16.Pity….18C is too high for sleeping. Breakfast was mediocre…no mushrooms….carton scrambled eggs….no fried eggs…..OJ was way over-diluted.
Stayed 1 night in Jun 2025

10/10 Excellent

mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was great.
Stayed 1 night in May 2025

10/10 Excellent

MARK

Traveled with family
Liked: Cleanliness, property conditions & facilities
Lovely clean rooms and reception and bar area very spacious.Staff were excellent
Stayed 2 nights in May 2025

10/10 Excellent

Stuart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room very clean staff very helpful hotel situated nicely by a canal
Stayed 1 night in May 2025

8/10 Good

Jeff

Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and helpful. Rooms quite small - particularly when set up as a family room, but comfortable. Able to open window for some fresh air. Free parking.
Stayed 1 night in May 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were helpful, polite and friendly, rooms and clean and comfortable, bar area was spacious and comfy and breakfast was good. Would definitely use this hotel again.
Stayed 2 nights in May 2025

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Alistair

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort

Poor Sleep

Two disturbed nights sleep, my room was below reception and the kitchen area and each evening there loud noises coming from above informing reception in the morning they had several complaints and they would investigate. It made no difference on the second night of my stay
Stayed 2 nights in May 2025

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and helpful staff. Situated next to Apsley Railway Station for easy travel to London. Apsley Lock has a good selection of restaurants and a Pub.
Stayed 2 nights in May 2025