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Aloft Houston by the Galleria

3.0 star property

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Photo gallery for Aloft Houston by the Galleria

Indoor pool, sun loungers
Fireplace
Restaurant
Cocktail bar
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
  • Parking available
  • Housekeeping

Explore the area

Map
5415 Westheimer Road, Houston, TX, 77056
  • The Galleria
    ‪8 min walk‬
  • Schlumberger Headquarters
    ‪18 min walk‬
  • MD Anderson Cancer Center
    ‪10 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪34 min drive‬

Room options

View all photos for aloft, Room, 2 Queen Beds

aloft, Room, 2 Queen Beds | Premium bedding, down comforters, in-room safe, desk

aloft, Room, 2 Queen Beds

  • 314 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

aloft, Room, 1 King Bed

  • 283 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

aloft, Room, 1 King Bed

  • 283 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

Coffee and/or coffee maker

aloft, Room, 2 Queen Beds

  • 314 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed

Coffee and/or coffee maker

aloft, Room, 1 King Bed

  • 283 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior detail

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, (2000)
The price is $151
per night
$178 total
includes taxes & fees
May 22 - May 23
DoubleTree by Hilton Hotel & Suites Houston by the Galleria

About this property

Aloft Houston by the Galleria

3-star hotel in Greater Uptown
This hotel features an indoor pool, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Aloft Houston by the Galleria offers 152 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium digital channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Aloft Houston by the Galleria features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center, a meeting room, and limo/town car service. Event facilities measuring 495 square feet (46 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

Aloft Houston by the Galleria has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
W xyz bar - This cocktail bar specializes in Regional cuisine and serves light fare only.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (USD 25 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 5.50 to 14 for adults and USD 5.50 to 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • w xyz bar

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 495 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (44 inch wide door)
  • Grab bar near toilet (40 inches high)
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (40 inches high)

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2009
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5.5 to 14.00 for adults, and USD 5.50 to 14.00 for children
  • Self parking fee: USD 25 per night
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aloft Hotel Houston Galleria
Aloft Houston Galleria
Aloft Houston By The Galleria Hotel Houston
Aloft Houston Galleria Hotel
Aloft Galleria Hotel
Aloft Galleria
Aloft Houston by the Galleria Hotel
Aloft Houston by the Galleria Houston
Aloft Houston by the Galleria Hotel Houston
Aloft Houston by the Galleria a Marriott Hotel

Aloft Houston by the Galleria Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 457 out of 1000 reviews
Rating 8 - Good. 211 out of 1000 reviews
Rating 6 - Okay. 160 out of 1000 reviews
Rating 4 - Poor. 85 out of 1000 reviews
Rating 2 - Terrible. 87 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shelly

Stayed 1 night in Jan 2025

4/10 Poor

Jonathan

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Devyn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had paint chipped in bathroom and was outdated.
Stayed 1 night in Feb 2025

4/10 Poor

Brittany

Disliked: Staff & service, amenities, property conditions & facilities
There is only 1 microwave that’s kept in the lobby and it’s filthy. They put me way in the 10 floor and in the back, when you get off the elevator it’s such a far walk to get to the room. My room Phone wasn’t working which seems…intentional
Stayed 1 night in Jan 2025

8/10 Good

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good overall. The parking charges were the onyl thing that I wasn't happy about.
Stayed 2 nights in Jan 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Renika

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The lamp was broken. There were no extra blankets in the room. There was only a small bar of soap and no body wash. I had to go find someone to come to the front desk after waiting 20 minutes. It was not the experience I expected at all.
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Stay away

Horrible, horrible, horrible! I had to switch rooms 3 times due to all the issues at the hotel. HVAC unit not working. Debilitating rooms, shower floor paint coming off the tiles, mattresses sunken in and worn out. TV’s not working
Stayed 2 nights in Jan 2025

10/10 Excellent

Janyka, Minneapolis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect Only thing I didn’t like their we had to pay $25 a day to park that’s kind of steep.
Stayed 3 nights in Jan 2025

10/10 Excellent

Vernon

Liked: Cleanliness, amenities
Great service
Stayed 1 night in Jan 2025

2/10 Terrible

Jayla

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

YSONJI

Liked: Staff & service, room comfort

Mediocre

It was ok. Easy check in and out. But the hotel look like it just had renovations that wasn't that Great.
Stayed 1 night in Dec 2024

4/10 Poor

Alfonso

Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service
Stayed 8 nights in Dec 2024

10/10 Excellent

Joshua

Stayed 4 nights in Dec 2024

6/10 Okay

Francis

Traveled with family
Liked: Staff & service, room comfort
A water link and repairs were being fixed.
Stayed 1 night in Dec 2024

10/10 Excellent

Ronald

Stayed 1 night in Dec 2024

4/10 Poor

YUHAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fire alarm showed false alarm for the whole night. I had to change the room. In addition, house keeping are extremely noisy and talking all the time starting from 8am. And the rooms are noisy too, I can hear what next room said.
Stayed 6 nights in Dec 2024

4/10 Poor

Doria

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Bart

Stayed 1 night in Dec 2024

10/10 Excellent

Itoro

Liked: Amenities, property conditions & facilities
Very decent
Stayed 2 nights in Nov 2024

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every member of the staff at this location was amazing during my weekend day. Being that I’m one of those people that once I find something I like, I stick to it,I definitely will be back here on my next trip to Houston.
Stayed 2 nights in Dec 2024

4/10 Poor

victor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Don't Stay Here.

Do not stay here. This hotel is in terrible condition and completely falling apart. The front desk staff is polite and helpful. But they deserve a better desk to work from than that aging slab of whatever they're forced to use now. The rooms aren't much better. There's some slippery film or some kind of lubicrated substance on the wooden floors in my room and I don't recommend walking barefoot. The desk chair (see photos) is HORRIBLE. The plastic has fallen off the arm rests and you'll scratch your skin on them. And I won't speculate on what stained the seat. Oh yea... check out the side table (see photos). Completely rotting away. The TV remote barely works. The AC sounds like it belongs in Nascar engine. The toilet refuses to flush without a healthy dose of wishful thinking. I've been staying at Aloft Hotels for years. But this level of disrespect to guests is unacceptable. UPGRADE AND RENOVATE THIS HOTEL! On the positive, the staff is on point. And there was breakfast available on a holiday so that was good and pretty tasty too. In the meantime, travelers... avoid this place.
Stayed 1 night in Dec 2024

6/10 Okay

Rachel

Traveled with family
Stayed 1 night in Sep 2024