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Aloft Houston Downtown

3.0 star property

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Photo gallery for Aloft Houston Downtown

View from property
Outdoor pool, open 7:00 AM to 11:00 PM, sun loungers
View from property
View from property
aloft, Room, 2 Queen Beds | Pillowtop beds, in-room safe, desk, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

Map
820 Fannin Street, Houston, TX, 77002
  • Daikin Park
    ‪8 min walk‬
  • Toyota Center
    ‪10 min walk‬
  • George R. Brown Convention Center
    ‪13 min walk‬
  • Houston, TX (HOU-William P. Hobby)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed (Hearing Accessible)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Hearing Accessible)

  • 297 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 1 King Bed

Pillowtop beds, in-room safe, desk, iron/ironing board

aloft, Room, 1 King Bed

8.6 out of 10
Excellent
(47 reviews)
  • 297 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, iron/ironing board

aloft, Room, 2 Queen Beds

8.6 out of 10
Excellent
(27 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 299 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 299 sq ft
  • Sleeps 2
  • 1 King Bed

About this property

Aloft Houston Downtown

3-star hotel in Downtown Houston
An outdoor pool, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Aloft Houston Downtown offers 168 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. 43-inch LED televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Aloft Houston Downtown features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 5 meeting rooms. This business-friendly hotel also offers a rooftop terrace, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite parking is available (surcharge).

Aloft Houston Downtown is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning.
W XYZ bar - This bar serves dinner and light fare.
Rooftop Bar - This rooftop bar is located by the pool. Happy hour is offered. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 50 per day; includes in/out privileges)

Food and drink

  • Daily continental breakfast available for a fee: USD 10 for adults and USD 10 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Rooftop Bar
  • W XYZ bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Lever door handles
  • Low-height counter and sink (36 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 10 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2016
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
The following facilities are closed on Friday and Saturday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night, plus a one-time cleaning fee of USD 50.00
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay
  • Destination fee: USD 0.75 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 10 for adults and USD 10 for children
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aloft Houston Downtown Hotel
Aloft Houston By The Galleria Hotel
Aloft Houston Downtown Hotel
Aloft Houston Downtown Houston
Aloft Houston Downtown Hotel Houston
Aloft Houston Downtown a Marriott Hotel

Aloft Houston Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 458 out of 1007 reviews
Rating 8 - Good. 228 out of 1007 reviews
Rating 6 - Okay. 125 out of 1007 reviews
Rating 4 - Poor. 92 out of 1007 reviews
Rating 2 - Terrible. 104 out of 1007 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Takenia

Liked: Staff & service
Disliked: Cleanliness
The property was ok! Great location, many restaurants in the area. Pictures are misleading, pool is extremely small and not very inviting for guest, poorly maintained. Several leaks throughout the building, resulting in an awful smell throughout the hallways due to wet carpet. Staff was very friendly and extremely helpful. Met some prostitues in the lobby, very interesting experience. Bullet holes in the window. Might want to repair that Aloft! Next time I visit Houston, I will definitely be choosing a different hotel.
Stayed 4 nights in Apr 2025

8/10 Good

Kristin Lynn Le, Rockford

Traveled with family
Liked: Staff & service, property conditions & facilities
Rooftop pool/bar is a nice space to relax. Reasonable walk to watch Astros baseball games.
Stayed 3 nights in Apr 2025

6/10 Okay

Cedric

Traveled with partner
Soon as you walk through the entrance door, it’s smells like sewage, getting the room thru this third party app and not knowing what your room will look like is not cool. My boyfriend and I picked a king size room, but when we got there it was no view just a window facing a wall, that was wack, I advised the staff as my key wouldn’t unlock the doors to the roof top, about my room she said she would see what she could do, and she said she get us another key card, well yeah she never contacted us… traveled far just to not get a window view and stared at a wall the whole time I was there in that room…. Room 801 no window view just a wall
Stayed 2 nights in Apr 2025

10/10 Excellent

Christiane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

MAURICIO

Stayed 2 nights in Mar 2025

10/10 Excellent

Marketa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay

Everything was nice. The staff made check in seamless and a pleasant experience. Great customer service. Rooms were clean and comfortable.
Stayed 1 night in Apr 2025

8/10 Good

Jason

Liked: Room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Desarae

Stayed 2 nights in Apr 2025

10/10 Excellent

Stacie

Stayed 3 nights in Mar 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked it very much because it was comfortable and super clean. I would definitely book again. Thanks for making it nice for guests!
Stayed 1 night in Mar 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Astros game

Amazing rooftop pool area! Steps away from Daikin Park, about. 15 min walk!
Stayed 1 night in Mar 2025

10/10 Excellent

Tyann

Traveled with family
My stay was good
Stayed 2 nights in Mar 2025

10/10 Excellent

Samuel

Stayed 1 night in Mar 2025

2/10 Terrible

Alex

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Lady in the check in area was rude.
Stayed 1 night in Mar 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Couple staying for one night. Close, walking distance, to the Hobby Center and the theater district. Lots of food choices close and on the way to the theater. Valet was quick and friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Raymond

Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Brigitte

Stayed 1 night in Mar 2025

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun hotel

Always fun to stay at the Aloft hotel no matter where we go !
Stayed 1 night in Feb 2025

10/10 Excellent

Mawaca

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and clean. The staff was super attentive. I definitely give this establishment a 10.
Stayed 3 nights in Feb 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Mar 2025

2/10 Terrible

Sean

Liked: Cleanliness
Disliked: Staff & service, room comfort

Poor customer service

Had air conditioning issues from the time we checked in. Was told multiple times nothing they could do about it because their maintenance had already left and the hotel was sold out. When we came back in after going out it was like a sauna in our room and magically a new room was given to us.
Stayed 1 night in Mar 2025

8/10 Good

C Mark

Stayed 1 night in Feb 2025

8/10 Good

Jorge L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not clean the room
Stayed 2 nights in Feb 2025