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Aloft Houston Downtown

3.0 star property

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View from property
aloft, Room, 2 Queen Beds | Pillowtop beds, in-room safe, desk, iron/ironing board
Outdoor pool, open 7:00 AM to 11:00 PM, sun loungers
Exterior
View from property

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

Map
820 Fannin Street, Houston, TX, 77002
  • Daikin Park
    ‪10 min walk‬
  • Toyota Center
    ‪13 min walk‬
  • George R. Brown Convention Center
    ‪14 min walk‬
  • Houston, TX (HOU-William P. Hobby)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed (Hearing Accessible)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Hearing Accessible)

  • 297 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 1 King Bed

Pillowtop beds, in-room safe, desk, iron/ironing board

aloft, Room, 1 King Bed

  • 297 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, iron/ironing board

aloft, Room, 2 Queen Beds

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 299 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 299 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Club Quarters Hotel Downtown, Houston

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very Good, (3320)
The price is $149
per night
includes taxes & fees
May 24 - May 25
Club Quarters Hotel Downtown, Houston

About this property

Aloft Houston Downtown

3-star hotel in Downtown Houston
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Aloft Houston Downtown offers 168 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. 43-inch LED televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Aloft Houston Downtown features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 5 meeting rooms. This business-friendly hotel also offers a terrace, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite parking is available (surcharge).

Aloft Houston Downtown is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning.
W XYZ bar - This bar serves dinner and light fare.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 50 per day; includes in/out privileges)

Food and drink

  • Daily continental breakfast available for a fee: USD 10 for adults and USD 10 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • W XYZ bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Lever door handles
  • Low-height counter and sink (36 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 10 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2016
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
The following facilities are closed on Friday and Saturday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per day, plus a one-time cleaning fee of USD 50.00
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay
  • 0.75 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 10 for adults and USD 10 for children
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per day plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aloft Houston Downtown Hotel
Aloft Houston By The Galleria Hotel
Aloft Houston Downtown Hotel
Aloft Houston Downtown Houston
Aloft Houston Downtown Hotel Houston
Aloft Houston Downtown a Marriott Hotel

Aloft Houston Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 456 out of 1003 reviews
Rating 8 - Good. 232 out of 1003 reviews
Rating 6 - Okay. 119 out of 1003 reviews
Rating 4 - Poor. 92 out of 1003 reviews
Rating 2 - Terrible. 104 out of 1003 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Maliejah

Stayed 2 nights in Jan 2025

10/10 Excellent

Terrance

Stayed 1 night in Jan 2025

4/10 Poor

Ulysses

Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Francisco

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, front dest was very helpful and i would recommend it to any body coming to Houston..thank you Aloft
Stayed 1 night in Jan 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice front desk and helpful
Stayed 1 night in Jan 2025

10/10 Excellent

Darnell

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jan 2025

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aloft was a nice stay
Stayed 1 night in Nov 2024

10/10 Excellent

Kaitlyn

Stayed 2 nights in Jan 2025

6/10 Okay

Aimee, LAPLACE

Stayed 2 nights in Dec 2024

8/10 Good

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything outside of valet was worth the night stay. Valet was unorganized and pricey.
Stayed 2 nights in Dec 2024

10/10 Excellent

Curtis

Stayed 1 night in Dec 2024

2/10 Terrible

Leslie

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
I was charged several times for my room with no explanation.
Stayed 1 night in Dec 2024

6/10 Okay

Tonya

Stayed 1 night in Dec 2024

10/10 Excellent

Everlyne

Liked: Amenities, property conditions & facilities
Excellent care
Stayed 1 night in Dec 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location….
Stayed 1 night in Dec 2024

10/10 Excellent

Everlyne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice place to stay good reception
Stayed 1 night in Dec 2024

10/10 Excellent

Joyce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the area it was in the center of everything, the hotel was such a vibe, you can just stay the hotel and have a great time!
Stayed 2 nights in Sep 2024

10/10 Excellent

Deja

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place also shout out to Anthony who is the person at the front desk thank you for the birthday gift
Stayed 2 nights in Dec 2024

10/10 Excellent

Velma, SugarLand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the vibe.
Stayed 2 nights in Dec 2024

8/10 Good

Diamond

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I enjoyed the property, my issue is with valet. I waited over 35 minutes after my retrieval request and gave up after 40 minutes, which is when I received the new notification that my vehicle had been brought to me. I came down in person and waited and by 12:46am, I’d already been waiting 35:01 minutes (which I have screenshots for). I was given a number to the manager George and when I called, he laughed in my face and hung up and then didn’t return my call. Unfortunately, I have no other way of contacting or getting the attention of the hotel or valet unless there’s a negative review, since my attempts in person and on the phone have been unsuccessful.
Stayed 1 night in Dec 2024

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Comfortable room. Always happy with Aloft.
Stayed 1 night in Nov 2024

8/10 Good

Gema

Stayed 1 night in Nov 2024

2/10 Terrible

Alexis

Stayed 3 nights in Nov 2024