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Best Western Plus Downtown Inn & Suites

3.0 star property

Choose dates to view prices

Photo gallery for Best Western Plus Downtown Inn & Suites

Outdoor pool, sun loungers
Exterior
Lobby
Suite, 1 King Bed, Non Smoking, Kitchen | Private kitchen | Fridge, microwave, coffee/tea maker
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

Explore the area

Map
915 W Dallas St, Houston, TX, 77019
  • Downtown Aquarium
    ‪18 min walk‬
  • Toyota Center
    ‪2 min drive‬
  • George R. Brown Convention Center
    ‪2 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪26 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen

Suite, 1 King Bed, Non Smoking, Kitchen | Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchen

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Accessible bathroom

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub)

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property amenity

Holiday Inn Houston Downtown by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (1268)
$153 nightly
The price is $153 total
includes taxes & fees
Holiday Inn Houston Downtown by IHG

About this property

Best Western Plus Downtown Inn & Suites

3-star hotel in Fourth Ward
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area.
Best Western Plus Downtown Inn & Suites offers 76 air-conditioned accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. 42-inch LCD televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Best Western Plus Downtown Inn & Suites provides a hot tub and a 24-hour fitness center. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 398 square feet (37 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and a picnic area. Complimentary self parking is available on site, along with a car charging station.

Best Western Plus Downtown Inn & Suites is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 398 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Downtown
Best Western Inn Plus
Best Western Plus Downtown
Best Western Plus Downtown Inn
Best Western Plus Inn
Downtown Best Western
Best Western Plus Downtown Inn Houston
Best Western Plus Downtown Houston
Best Western Downtown Inn & Suites Houston Hotel
Best Western Downtown Inn And Suites Houston
Best Western Downtown Inn & Suites Houston Hotel Houston
Best Western Plus Downtown Inn Suites
Best Plus & Suites Houston
Best Western Plus Downtown Inn & Suites Hotel
Best Western Plus Downtown Inn & Suites Houston
Best Western Plus Downtown Inn & Suites Hotel Houston

Best Western Plus Downtown Inn & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 755 out of 1003 reviews
Rating 8 - Good. 177 out of 1003 reviews
Rating 6 - Okay. 38 out of 1003 reviews
Rating 4 - Poor. 15 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer Service was great
Stayed 1 night in Mar 2025

10/10 Excellent

Reagan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The picture of the pool on the web site was misleading. It was very small and not heated. There were no recycling containers on the property to recycle glass/plastic or cans. Also no option to decline housekeeping to decease water usage. For example only towels on the floor needed to be changed, and decline changing of sheets every day. Both of those changes really help save water and energy. Staff for the most part were friendly and helpful. Thank you
Stayed 4 nights in Feb 2025

10/10 Excellent

Terry

Stayed 1 night in Feb 2025

8/10 Good

Dillon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and helpful! The hotel isn’t the latest and greatest in amenities but it’s a solid hotel to stay at. I enjoyed my stay and would book there again
Stayed 2 nights in Feb 2025

10/10 Excellent

REBECCA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Corey

Stayed 1 night in Feb 2025

10/10 Excellent

Luis

Stayed 3 nights in Feb 2025

6/10 Okay

John

Business traveler
Liked: Cleanliness, staff & service
Okay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca

Stayed 5 nights in Feb 2025

10/10 Excellent

Vernon

Stayed 1 night in Feb 2025

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

David, Farmington Hills

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Kirk

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Check In...

upon arrival...and I knew I was arriving early, but your plane lands when your plane lands. Uber arrives at hotel...I met the young lady at the front desk and said I was there to check in. Was told my room was not available yet...not a problem, again I knew I was early and I knew the check in/ check out schedule. BUT then was told a room could be made available right away for $20 - that struck me the wrong way. I politely denied the offer. Asked where I could go to get a cup of coffee and was referred to another location that was within walking distance. upon return from my walk and coffee I was told my room was available and then it was mentioned, along with info on morning breakfast, internet passwords etc that oh by the way coffee was always available in the lobby lounge area. Odd that that would not have been mentioned/offered when I asked about coffee. She did offer upon arrival to hold my bags when I went to get coffee elsewhere which was appreciated.
Stayed 2 nights in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Clean, good location and nice breakfast.
Stayed 3 nights in Feb 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Shawn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Sherwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed here over the weekend, and it was a pleasant experience. The hotel's location is incredibly convenient, just a short distance from downtown, making it perfect for anyone looking to explore the city’s main attractions. The service was excellent, with staff always ready to assist and ensure a comfortable stay. Overall, I would highly recommend this hotel for its great location and superb service!
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was in a pinch and needed a hotel at the last minute. I was pleasantly surprised. The staff was helpful, and the rooms were more than adequate.
Stayed 3 nights in Feb 2025

10/10 Excellent

Krzysztof

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good basic hotel. The area immediately around the hotel is a bit derelict, but it’s only a 10 minute walk to the Midtown area with lots of good restaurants.
Stayed 3 nights in Feb 2025

10/10 Excellent

Cecilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the atmosphere of the place also how tje pool/jacuzzi area is inclosed we went when it was a little cold out and was able to enjoy the jacuzzi.
Stayed 1 night in Feb 2025

10/10 Excellent

Olivia, Bella Vista

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and breakfast area were our favorites. Parking was easy. The stay was enjoyable.
Stayed 2 nights in Jan 2025

10/10 Excellent

J.R.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great hotel with a good staff. Clean and comfortable.
Stayed 1 night in Feb 2025