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Best Western Plus Heritage Inn

3.0 star property

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Photo gallery for Best Western Plus Heritage Inn

Lobby
Fitness facility
Outdoor pool, open 10:00 AM to 9:00 PM, sun loungers
Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
Houston, TX
  • Port of Houston
    ‪6 min drive‬
  • Daikin Park
    ‪9 min drive‬
  • George R. Brown Convention Center
    ‪10 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 King Bed

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The price is $129 total
includes taxes & fees
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About this property

Best Western Plus Heritage Inn

3-star hotel in Northeast Houston
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Best Western Plus Heritage Inn offers 62 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 37-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Best Western Plus Heritage Inn features an outdoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Plus Heritage Inn is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (28 inches high)
  • Handrails in stairways (30 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LED TV with premium cable/satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 9:00 PM
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Heritage Houston
Best Western Heritage Inn Houston
Houston Best Western
Houston Best Western plus
Best Western Plus east Houston heritage Inn
Best Western Plus Inn Suites I-10 EAST
Best Western Plus Houston heritage Inn Channelview
Best Western Plus Jacinto city heritage Inn
Best Western Plus Houston cloverleaf
Best Western Plus Houston north shore
Best Western Plus Houston heritage Inn & Suites Hotel
Best Western I-10 EAST Houston
Best Western Plus Channelview
Best Western Plus heritage Inn galena park
Best Western Plus heritage Inn port Houston
Best Western east downtown Houston
Best Western Plus heritage Hotel I-10 EAST
Best Western Plus heritage Inn And Suites

Best Western Plus Heritage Inn Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 321 out of 670 reviews
Rating 8 - Good. 172 out of 670 reviews
Rating 6 - Okay. 73 out of 670 reviews
Rating 4 - Poor. 43 out of 670 reviews
Rating 2 - Terrible. 61 out of 670 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thanmai

Stayed 3 nights in Mar 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Rachael

Disliked: Staff & service, property conditions & facilities
Not very accommodating. And the facilities need maintenance
Stayed 2 nights in Mar 2025

10/10 Excellent

Joe

Stayed 4 nights in Mar 2025

8/10 Good

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for one evening
Stayed 1 night in Feb 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and service
Stayed 4 nights in Mar 2025

6/10 Okay

Alma

Disliked: Amenities, property conditions & facilities
Clean, friendly and helpful staff.
Stayed 2 nights in Jan 2025

8/10 Good

Billie Joram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Chloe

Stayed 3 nights in Feb 2025

10/10 Excellent

sergio

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and accessible to major interstate. Dining nearby. Felt safe.
Stayed 1 night in Feb 2025

10/10 Excellent

Chyreesha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 1 night in Feb 2025

8/10 Good

Elisandro

Business traveler, Traveled with family
Everything is good
Stayed 2 nights in Feb 2025

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Best WESTERN IS USUALLY A GOOD PLACE TO STAY AND THIS ONE IS
Stayed 1 night in Feb 2025

4/10 Poor

Jiselle N

Stayed 1 night in Jan 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
i like it
Stayed 1 night in Feb 2025

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
The room was quiet and clean. The parking is gated and you can feel safe staying here. Not much of a breakfast person but they did provide variety. Convenient location right off the freeway for i10 road trips.
Stayed 1 night in Jan 2025

10/10 Excellent

Jose, Penitas

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Liked: Room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value
Stayed 1 night in Jan 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BW in Houston-Happily Surprised

Hotel looks to be in a bad neighborhood but the facility itself was very nice and comfortable. The lady behind the desk was very friendly and even remembered my name to wish me a pleasant evening as I was walking by the front desk. The bed was very comfortable-I got a very good night's rest-something not easy to do in a strange bed
Stayed 1 night in Jan 2025

8/10 Good

Lidia

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

Dianna

Business traveler, Traveled with partner
Disliked: Cleanliness
Got live picture of roach in the shower.
Stayed 1 night in Jan 2025

10/10 Excellent

qing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best for us
Stayed 2 nights in Jan 2025