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Best Western Plus Pearland/Houston Medical Center Hotel

2.5 star property

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Photo gallery for Best Western Plus Pearland/Houston Medical Center Hotel

Free daily buffet breakfast
Free daily buffet breakfast
Reception
Exterior
Laundry room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • Laundry
  • Free WiFi
  • Parking included
$93
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
14402 Old Chocolate Bayou Road, Houston, TX, 77048
  • Place, Pearland Town Center
    ‪6 min drive‬
  • Place, NRG Stadium
    ‪11 min drive‬
  • Place, MD Anderson Cancer Center
    ‪14 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Desk, laptop workspace, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Kitchenette

Standard Room, 2 Queen Beds, Accessible, Kitchenette | Desk, laptop workspace, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Kitchenette

Desk, laptop workspace, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Kitchenette

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Pearland/Houston Medical Center Hotel

Hotel in Southeast Houston
This smoke-free hotel features laundry facilities, a 24-hour front desk, and free newspapers. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include gift shops/newsstands.
Best Western Plus Pearland/Houston Medical Center Hotel offers 64 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desk chairs. 65-inch Smart televisions come with cable channels and Netflix. Bathrooms include bathtubs or showers.

This Houston hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include offices and desks, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers gift shops/newsstands, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

Best Western Plus Pearland/Houston Medical Center Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Laptop workspace
  • Office
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Safety features at this property include window guards

Property is also known as

Best Western Plus Pearland/Houston Medical Center Hotel Hotel
Best Western Plus Pearland/Houston Medical Center Hotel Houston

Best Western Plus Pearland/Houston Medical Center Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 31 out of 38 reviews
Rating 8 - Good. 3 out of 38 reviews
Rating 6 - Okay. 2 out of 38 reviews
Rating 4 - Poor. 1 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Erica

Yes
Stayed 1 night in Nov 2025

2/10 Terrible

Danielle

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
EVERYTHING about this stay was terrible! We were in town for a tournament, I had already paid for the room, and the front desk demanded I tell them when we would arrive even after I told them numerous times we were at a tournament with games running behind and we still had one more game but that we would for sure be there. Once we checked in the ac was not working so we got upgraded to another room and the ac in that room wasnt working. We were too tired to move again or find another hotel so we just slept under the sheet and left first thing in the morning. Leaving we were going to grab a waffle but they had already disassembled the mix machine at 8:00am but breakfast was until 10:00am. Will never stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Mohamed

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved everything about my stay! This was one of the cleanest hotels I’ve ever visited — spotless and with no strange smells. The receptionists were incredibly sweet and helpful, as were the housekeepers. The only thing that could be improved is the breakfast. It had very limited options, the food wasn’t fresh, and there was no chef in charge. The receptionists were the ones defrosting frozen food and placing it in trays, then refilling them upon request. Also, the laundry room felt a bit outdated and required quarters to operate. Other than that, I have no complaints — it’s such a comfortable and cozy place to stay!
Stayed 4 nights in Nov 2025

10/10 Excellent

Sher

Liked: Cleanliness, amenities, property conditions & facilities
Check in is excellent
Stayed 1 night in Nov 2025

4/10 Poor

JACQULYN C

Traveled with partner
Liked: Amenities, property conditions & facilities
Unfortunately, our experience was quite disappointing. The room temperature was uncomfortably hot, and the thermostat was broken, which left us unable to adjust it. We also found that housekeeping was not available after 4 PM, and despite requesting room cleaning ahead of time, the housekeeper ignored our request entirely. When we went downstairs to ask for fresh sheets, the daytime clerk informed us that we could only receive them every two days and mentioned they were out of king-size sheets. She was not accommodating when we explained the situation, and there was no clear timeline for when we could get fresh linens. After going back and forth for sometime she finally gave us queen size sheets. Overall, the lack of responsiveness and service left much to be desired. The overnight team was incredible.
Stayed 1 night in Oct 2025

10/10 Excellent

Archana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable rooms, quiet street with a tree lined view, and very helpful staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Aliya

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeananne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good except the breakfast nothing healthy the food was the same that three days.
Stayed 4 nights in Oct 2025

10/10 Excellent

Yedison

Stayed 1 night in Oct 2025

10/10 Excellent

Sandeep, Regina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very few options
Stayed 4 nights in Oct 2025

10/10 Excellent

Jo-anne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good. This will always be my high priority when deciding to stay in Houston♥️
Stayed 3 nights in Oct 2025

10/10 Excellent

Jan

Stayed 1 night in Oct 2025

8/10 Good

John

Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Stephen, Victoria

Stayed 1 night in Oct 2025

10/10 Excellent

maritsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Roberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only Negative was WiFi was down for my stay aside from that everything else was fine
Stayed 1 night in Oct 2025

10/10 Excellent

Jan

Stayed 1 night in Sep 2025

10/10 Excellent

Jo-anne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love my stay in Best Western. I feel like home.
Stayed 3 nights in Oct 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Great selection. Staff was friendly and very helpful. We were visiting the area due to a medical surgery. So was unable to shop.
Stayed 2 nights in Sep 2025

10/10 Excellent

Shuying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Janet

Liked: Cleanliness, amenities
The staff is awesome! One person in particular was Ms. Keanna. I was having a horrible day and she made it better. She put me in a room that was off from the other rooms. Overall I would say the facilities are nice. The room was very clean! I most definitely would stay here, again!
Stayed 4 nights in Sep 2025

10/10 Excellent

Frank

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Frank

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 3 nights in Sep 2025