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Best Western Plus Sugar Land/Stafford

2.5 star property

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Photo gallery for Best Western Plus Sugar Land/Stafford

Lobby
Exterior
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout drapes
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed) | Premium bedding, desk, laptop workspace, blackout drapes
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
$90
includes taxes & fees
Nov 24 - Nov 25

Explore the area

View in a map
14444 Southwest Fwy, Sugar Land, TX, 77478
  • Place, AMF Stafford Lanes
    ‪1 min drive‬
  • Place, CHI St. Luke's Health-Sugar Land Hospital
    ‪2 min drive‬
  • Place, Sugar Lakes Family Practice
    ‪2 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(28 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed) | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

King Room With Microwave And Refrigerator-Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave and Refrigerator

  • Sleeps 4

2 Queen Beds, Non-Smoking, Communication Assistance, Microwave and Refrigerator

  • Sleeps 4

1 King Bed, Non-Smoking, Communication Assistance, Microwave and Refrigerator

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Wet Bar, Microwave and Refrigerator

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Communication Assistance, Walk In Shower, Microwave And Refrigerator, Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Larger Room, Wet Bar, Sofabed, Microwave and Refrigerator

  • Sleeps 4

Similar properties

Lobby
Heritage Inn Suites Houston/Sugar Land, Trademark by Wyndham
  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.4 out of 5, Excellent, 1,006 reviews
Heritage Inn Suites Houston/Sugar Land, Trademark by Wyndham

About this property

Best Western Plus Sugar Land/Stafford

Sugar Land hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Best Western Plus Sugar Land/Stafford offers 111 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Best Western Plus Sugar Land/Stafford features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1200 square feet (111 square meters) include conference space. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

Best Western Plus Sugar Land/Stafford is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 3 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 35.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet (varies based on length of stay), plus a deposit of USD 150 per stay
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 35 per accommodation, per stay
  • 2.00 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 35.00 per pet (varies based on length of stay)
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out fee: USD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Holiday Inn Express Houston Southwest
Holiday Inn Express Houston Southwest Hotel
Holiday Inn Express Houston Southwest Hotel Sugar Land
Holiday Inn Express Houston Southwest Sugar Land
Holiday Inn Express Houston Sugar Land
Holiday Inn Express Southwest
Holiday Inn Express Southwest Houston
Holiday Inn Express Sugar Land
Holiday Inn Express Sugar Land Houston
Sugar Land Holiday Inn Express
Holiday Inn Express Houston Southwest Sugar Land Hotel
Quality Inn Suites
Best Plus Sugar Land Stafford
Best Western Plus Sugar Land Houston

Reviews

Best Western Plus Sugar Land/Stafford Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 411 out of 597 reviews
Rating 8 - Good. 103 out of 597 reviews
Rating 6 - Okay. 43 out of 597 reviews
Rating 4 - Poor. 14 out of 597 reviews
Rating 2 - Terrible. 26 out of 597 reviews

Reviews

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Shakeel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpets dirty very smelly.room air conditioner very loud.wonder why the local authorities have not yet shut it down.stay away from this property.
Stayed 1 night in Aug 2025

10/10 Excellent

DeWayne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

No issues, easy to find and right off highway.
Stayed 2 nights in Aug 2025

10/10 Excellent

JOELY

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Jul 2025

10/10 Excellent

Crystal

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly. Place is clean and feels safe.
Stayed 3 nights in Aug 2025

10/10 Excellent

kaleem

Stayed 3 nights in Jul 2025

10/10 Excellent

Chidera

Liked: Cleanliness, staff & service, property conditions & facilities
good price for a last minute book. clean facilities. friendly staff. breakfast was yummy
Stayed 2 nights in Aug 2025

10/10 Excellent

Adriana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service from the front desk Shawn. Comfortable bed and clean room. Will come back again.
Stayed 1 night in Aug 2025

10/10 Excellent

Oscar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Staff & service

Not bad

It was a good stay. Slight cleanliness issues in the corners of the place but the bedding and bathroom we’re clean. The people working there are really nice and caring.
Stayed 6 nights in Jul 2025

10/10 Excellent

Gilberto

Stayed 2 nights in Aug 2025

10/10 Excellent

Bobola

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Jul 2025

8/10 Good

D'Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I didn’t like about the stay I didn’t know they would hold $35 on my card for if I went to the snack bar
Stayed 1 night in Jul 2025

8/10 Good

RAMIRO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Natalia

Stayed 1 night in Jul 2025

10/10 Excellent

Li

Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Staff at front desk don't like to do their job

We tried to check in early at 1.30 pm but the front desk clerk quickly brushed us off saying that there would be no rooms available until 3 pm, without bothering to check availability on the computer. When the four of us (including 2 kids) sat in front of the desk with our luggage committed to waiting until 3 pm, he suddenly discovered that two rooms next to each other are actually available! Later that evening same evening, when I noticed that one of our rooms had a noisy A/C unit and I requested another room, I spoke to a different front desk person that claimed that there was no other rooms with 2 queen beds available in the entire hotel. When I told him that my Hotels.com app indicated that 4 such rooms were available for booking, he claimed that those rooms were handicap access and had a different price to what we paid for our room and therefore I could not use that room. A price difference seemed like a sad reason to confine us to a noisy room in which we could not sleep. When I asked to speak to a manager, he was quickly able to find a room right next door to the room we had, and lo and behold it was a normal 2-queen room without handicap access! Overall, we got the impression the front desk personnel were lazy and would do anything to minimize their work, even at the cost of customer comfort. The bad experience with the front desk personnel marred an otherwise pleasant stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Denise

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Lourdes

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No lo recomiendo.

Las condiciones estaban muy mal el olor y el baño no estan en optimas condiciones. Ya habia estado 3 años atras u esta muy desmejoradas las habitaciones y el desayuno muy descuidado para el panques no habia las medidas para hacerlos y la masa esta horrible
Stayed 2 nights in Jul 2025

10/10 Excellent

Ruby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it! Location wa close to 90 and 59. Very clean with friendly staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Desiree

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great two-night stay in a clean, comfortable hotel. Location is excellent.
Stayed 1 night in Jul 2025

10/10 Excellent

Jernique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Stayed 4 nights in Jul 2025