A 24-hour fitness center, a 24-hour business center, and a business center are available at this hotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Weekly housekeeping is available.
Candlewood Suites Houston Medical Center by IHG offers 80 accommodations with DVD players and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.
Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wired and wireless Internet access is complimentary. A 24-hour business center is on site. An area shuttle within 3 miles, a shopping center shuttle, and a train station pick-up service are complimentary for guests. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and laundry facilities. Onsite self parking is complimentary.
Candlewood Suites Houston Medical Center by IHG has designated areas for smoking.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free area shuttle up to 3 mi
Free train station pick-up and drop-off shuttle from 7:00 AM to 5:00 PM
Train station shuttle at scheduled times
Free shopping center shuttle
Free self parking on site
Wheelchair-accessible parking available
Things to do
24-hour gym
Shopping
TV in common areas
Family friendly
DVD player
Free area shuttle
Grocery/convenience store
In-room full-sized refrigerator/freezer
In-room kitchen
In-room microwave
Laundry facilities
Conveniences
24-hour front desk
Grocery/convenience store
Laundry facilities
Vending machine
Guest services
Housekeeping (weekly)
Business services
24-hour business center
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
3 accessible parking spaces
Assistive listening devices
Braille/raised signage
Elevator
Front entrance ramp
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible public washroom
More
1 building
4 floors
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Towels provided
Entertainment
32-inch flat-screen TV with premium cable channels
DVD player
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Full-sized refrigerator/freezer
Kitchen
Microwave
Stovetop
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Phone
Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age: 21
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 75.00 per pet, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Pet fee: USD 75.00 per pet, per stay (maximum USD 150 per stay)
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Candlewood Houston
Candlewood Suites Hotel Houston
Candlewood Suites Houston
Houston Candlewood Suites
Candlewood Suites Houston Medical Hotel Houston
Candlewood Suites Houston Hotel
Candlewood Suites Houston Medical Center by IHG Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 257 out of 749 reviews
10 - Excellent
257
Rating 8 - Good. 245 out of 749 reviews
8 - Good
245
Rating 6 - Okay. 118 out of 749 reviews
6 - Okay
118
Rating 4 - Poor. 67 out of 749 reviews
4 - Poor
67
Rating 2 - Terrible. 62 out of 749 reviews
2 - Terrible
62
8.2/10
Cleanliness
8.0/10
Staff & service
6.8/10
Amenities
7.8/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
10/10 Excellent
KADAMBARI
Dec 14, 2024
KADAMBARI
Stayed 1 night in Nov 2024
6/10 Okay
James
Business traveler, Traveled with partner
Dec 13, 2024
Probably will not stay there again. Other properties in the area are much better. Homeless camped out right in front of the building.
It was difficult find the driving entrance to the hotel. The facility was an older facility without hardly any upgrades or general maintenance. The halls, elevator and room reeked of cigarette smoke. The receptionist was cordial and pleasant.
edmond
Stayed 1 night in Nov 2024
4/10 Poor
Cynthia
Business traveler, Traveled with partner
Nov 19, 2024
Disliked: Property conditions & facilities
Staff sorely in need of manager. Shuttle driver very good. Coffee maker in room not working. Surrounding area risky.
Cynthia
Stayed 2 nights in Nov 2024
4/10 Poor
Zandra
Traveled with group
Nov 18, 2024
Disliked: Property conditions & facilities
Not a nice stay!
The phone, chair, ice maker, toilet paper holder did not work. The room had a moldy smell to it. The doorframe was broken and didn’t shut on the door to the bedroom. The toilet had to be fixed because it wouldn’t flush.
Zandra
Stayed 2 nights in Nov 2024
6/10 Okay
Ruitao
Traveled with group
Nov 14, 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The air conditioner in the room has a loud noise. The toilet constantly has the sound of running water. All these noises make it difficult for me to sleep properly, and the experience is very poor.
Ruitao
Stayed 1 night in Nov 2024
4/10 Poor
GREG
Nov 11, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Rundown hotel, door key mechanism was broken. Smells in hallways like someone was smoking cigarettes and weed
The hotel over all had a strange smell inside and outside the rooms
It was a moist feel in the car and on the carpet..
I could feel the springs in the bed because it is was old and uncomfortable. It had broken cabinets and so much more..
On top of all this when I got back to my room late the second day, my room had not been cleaned and then when I called for clean towels I had to bring my dirty towels to them and get new towels to even shower..
I accidently left a bag of hang up clothes in a clothes bag in the closet. I called the front desk to retrieve the bag to be picked up. The bag had disappeared only house keeping went into the room. House keeping stole my bag and its content.. I jad only been gone from the location for a few hours and at the time i was told the room hadnt been cleaned yet. Housekeeping is the only ones that had access to the room. It has key cards.. And they only knew to go in after I said the bag was there.
I really enjoyed the room and the space was perfect! The only sketchy part is the surrounding neighborhood and some of the clientele. I would suggest they fix the pool and the upgrade that gym! Otherwise, thank you!