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Candlewood Suites Houston Medical Center by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Candlewood Suites Houston Medical Center by IHG

Exterior
Property amenity
Full-size fridge, microwave, stovetop, dishwasher
Exterior
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Gym
  • Air conditioning
  • Kitchen
  • Laundry
  • Parking included

Explore the area

Map
10025 S Main Street, Houston, TX, 77025
  • NRG Park
    ‪3 min drive‬
  • NRG Stadium
    ‪3 min drive‬
  • NRG Arena
    ‪4 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪30 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Desk, blackout drapes, iron/ironing board, free WiFi

Studio Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobil Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Mobil Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible (Mobility Tub)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed

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About this property

Candlewood Suites Houston Medical Center by IHG

Hotel in South Main
A 24-hour fitness center, a 24-hour business center, and a business center are available at this hotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Weekly housekeeping is available.
Candlewood Suites Houston Medical Center by IHG offers 80 accommodations with DVD players and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wired and wireless Internet access is complimentary. A 24-hour business center is on site. An area shuttle within 3 miles, a shopping center shuttle, and a train station pick-up service are complimentary for guests. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and laundry facilities. Onsite self parking is complimentary.

Candlewood Suites Houston Medical Center by IHG has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free train station pick-up and drop-off shuttle from 7:00 AM to 5:00 PM
  • Train station shuttle at scheduled times
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • DVD player
  • Free area shuttle
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Houston
Candlewood Suites Hotel Houston
Candlewood Suites Houston
Houston Candlewood Suites
Candlewood Suites Houston Medical Hotel Houston
Candlewood Suites Houston Hotel

Candlewood Suites Houston Medical Center by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 255 out of 730 reviews
Rating 8 - Good. 243 out of 730 reviews
Rating 6 - Okay. 116 out of 730 reviews
Rating 4 - Poor. 62 out of 730 reviews
Rating 2 - Terrible. 54 out of 730 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

GREG

Liked: Staff & service
Disliked: Property conditions & facilities
Rundown hotel, door key mechanism was broken. Smells in hallways like someone was smoking cigarettes and weed
Stayed 1 night in Nov 2024

2/10 Terrible

Forrest

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible stay
The hotel over all had a strange smell inside and outside the rooms It was a moist feel in the car and on the carpet.. I could feel the springs in the bed because it is was old and uncomfortable. It had broken cabinets and so much more.. On top of all this when I got back to my room late the second day, my room had not been cleaned and then when I called for clean towels I had to bring my dirty towels to them and get new towels to even shower..
Stayed 2 nights in Oct 2024

4/10 Poor

Carl

Disliked: Property conditions & facilities, room comfort
Review
Stayed 1 night in Oct 2024

2/10 Terrible

Zachary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Teri

Stayed 2 nights in Sep 2024

4/10 Poor

Paul

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not good. Cigarette burns on the bed sheets broken window had to change rooms and it wasn’t much better. Did not feel comfortable at all.
Stayed 1 night in Sep 2024

10/10 Excellent

Ashley

Stayed 1 night in Aug 2024

4/10 Poor

Frank

Disliked: Cleanliness
Stayed 8 nights in Aug 2024

6/10 Okay

LELA

Stayed 1 night in Aug 2024

2/10 Terrible

Darrell

Disliked: Staff & service, property conditions & facilities
Beware Housekeepers are thieves !!!
I accidently left a bag of hang up clothes in a clothes bag in the closet. I called the front desk to retrieve the bag to be picked up. The bag had disappeared only house keeping went into the room. House keeping stole my bag and its content.. I jad only been gone from the location for a few hours and at the time i was told the room hadnt been cleaned yet. Housekeeping is the only ones that had access to the room. It has key cards.. And they only knew to go in after I said the bag was there.
Stayed 2 nights in Jul 2024

2/10 Terrible

Pam

Stayed 4 nights in Jul 2024

2/10 Terrible

Shrhonda

Stayed 7 nights in Jul 2024

10/10 Excellent

Crystal

Stayed 2 nights in Jun 2024

2/10 Terrible

Deborah

Stayed 1 night in Jul 2024

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad at all, but it could be better!
I really enjoyed the room and the space was perfect! The only sketchy part is the surrounding neighborhood and some of the clientele. I would suggest they fix the pool and the upgrade that gym! Otherwise, thank you!
Stayed 1 night in Jun 2024

8/10 Good

Nitsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice get away and everyone was hospitable.
Stayed 2 nights in May 2024

2/10 Terrible

Billy

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

2/10 Terrible

Gabriela

Stayed 5 nights in Apr 2024

8/10 Good

gary

Our tv remote didn’t work and I was disappointed that CNBC was not available. I really did like the room but wasn’t able to find ice
Stayed 1 night in Apr 2024

8/10 Good

Randy

Business traveler
Liked: Cleanliness, staff & service, room comfort
I liked it
Nice clean smell humidity but that is everywhere
Stayed 3 nights in Apr 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
They forgot to put hand soap for the bathroom sink and I just used the shower gel from the shower. Great hotel, a little worn but clean rooms. Sketch area but that’s how the Houston city is.

4/10 Poor

Michael

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Confusion on the room type
Stayed 1 night in Mar 2024

2/10 Terrible

Chelsie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

CESAR

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is old, overpriced, cucarachas crawling on the walls.
Stayed 1 night in Mar 2024

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024