An outdoor pool, a 24-hour fitness center, and a hot tub are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite. Housekeeping is not available.
Candlewood Suites Houston NE - Stafford by IHG offers 80 accommodations with complimentary newspapers and coffee/tea makers. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils.
Guests can surf the web using the complimentary wired and wireless Internet access. Cable television is provided. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Candlewood Suites Houston NE - Stafford by IHG provides a hot tub and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a business center and 3 meeting rooms. Event facilities measuring 300 square feet (27 square meters) include conference space. This Houston hotel also offers laundry facilities and an elevator. Onsite self parking is complimentary.
Candlewood Suites Houston NE - Stafford by IHG is a smoke-free property.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free self parking on site
Free RV/bus/truck parking on site
Things to do
24-hour gym
Hot tub
Outdoor pool
Family friendly
In-room kitchen
In-room microwave
In-room refrigerator
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Laundry facilities
Guest services
Housekeeping (daily)
Business services
3 meeting rooms
300 square feet of conference space
Business center
Accessibility
Elevator
More
1 building
3 floors
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Towels provided
Entertainment
40-inch TV with cable channels
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Freezer
Kitchen
Microwave
Paper towels
Refrigerator
Stovetop
Toaster
More
Free daily newspapers
Iron/ironing board
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed with a deposit of USD 100.00 per week
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Pet deposit: USD 100.00 per week
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 10:00 AM to 7:30 PM
Property is also known as
Comfort Inn Hotel Southwest
Comfort Inn Southwest
Frontier Hotel Houston
Frontier Hotel
Frontier Hotel
Candlewood Suites Houston NE Stafford by IHG
Candlewood Suites Houston NE Stafford an IHG Hotel
Candlewood Suites Houston NE - Stafford by IHG Hotel
Candlewood Suites Houston NE - Stafford by IHG Houston
Candlewood Suites Houston NE - Stafford by IHG Hotel Houston
Candlewood Suites Houston NE - Stafford by IHG Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 115 out of 247 reviews
10 - Excellent
115
Rating 8 - Good. 38 out of 247 reviews
8 - Good
38
Rating 6 - Okay. 21 out of 247 reviews
6 - Okay
21
Rating 4 - Poor. 26 out of 247 reviews
4 - Poor
26
Rating 2 - Terrible. 47 out of 247 reviews
2 - Terrible
47
7.8/10
Cleanliness
7.6/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Okay
Jean
Traveled with family and small children
Apr 14, 2025
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The place was good. But the staff was extremely cheap. No utensils to use, provided 1 small shower soap a day. No towels. I stayed for a full week and no one cleaned the room. Getting fresh towels, toilet paper and tissue was a big issue. One of the lady in the front desk that worn glasses was marvelous and kind of lenient.
Jean
Stayed 6 nights in Apr 2025
8/10 Good
Beth
Business traveler, Traveled with pets, Traveled with family
The garbage was full when I checked into the room. There was a strange smell. And there were small bugs crawling around on the floor. The shampoo holder was falling apart. The fridge was wobbly. The hotel could be decent with some improvements.
The rooms smelled like smoke and some rooms smelled moldy. They don't do room service everyday so you need to take your dirty towels to them for them to exchange your towels. Also there was a lot of hair on the clean towels. Won't be staying here again.
*The noise from the upper floor was unbearable couldn't sleep cause of that
*Also the doors are not sound proof, lot of noise
* Shady people in the building
* Expedia says breakfast is included, when we checked there was nothing provided
* Would not visit again
They stay was okay. There was lots of stomping in the rooms above ours. Two different days people kept knocking on our doors, which was very annoying cps being one of the days. There were people that were just hanging around inside the lobby area that potentially lived at the hotel.
The pictures really isn’t the same as in person , No breakfast was served when it clearly said Free Breakfast in the morning , Windows in the room were not insulated well and didn’t close properly, it allowed to much highway noise from the cars passing by and it was really hard to sleep
The back door was wipe open all night and felt unsafe that people just walked in unexpectedly and nobody in the front cared to close it